Letter of the week

Claire Rayner (Diary, 18 March) is wrong to conclude that no one would miss the touchy-feely training days and motivational workshops of which she complains. Just as one can accurately measure the seniority of any public sector manager by the distance of his office from the public service he/she is managing, so one can spot the shrewdest characters on the front line of service delivery by their ability to fill their diaries with such meaningless events, thereby achieving the dual objectives of being seen as a proactive, participative team player and avoiding the stressful and thankless business of doing the job for which they are paid.

Adrian Fry

This article first appeared in the 25 March 2002 issue of the New Statesman, Should we go to war against these children?