Tax Credit Casualties (TCC) should win this award because they provide a service that no one else can or will. When the Government and the system fail individuals on low incomes, TCC are there to help.

TCC provide a website full of information. From the front page it is clear and straightforward to find the information needed - from a step by step guide to fight an overpayment case, to template letters, to information on the campaign. If you can't find the information needed there are links to email addresses, the forum and telephone numbers as the National Coordinators are always willing to talk to victims and over help and support.

TCC also provide a lively forum where support can be found from others in similar situations and information can be requested. There is even a light relief area where you can usually find something to make you smile.

TCC provide information, support and guidance free of any charge. The internet means that costs can be kept to a minimum yet information can quickly be circulated to a wide group of members.

Whilst the core work of TCC is undertaken by a small number of individuals, consultation of the wider membership is frequent and members are, through email and the forum, able to give their input into projects and campaign work. TCC is democratic and all members are entitled to a say in how the campaign progresses and to be as involved as much or as little as they wish.

Nominated by Sarah McCall, 05 May 2008

It would be simpler and easier to just say "Visit the site" Since describing what they are doing, who ( and how many) they are affecting, and the sheer injustace of that to which these people have fallen victim would take up more than the allowable number of words in this form.

Nominated by D Jolley, 08 May 2008

They are unique in what they do, and have helped very desperate people once again face life and gain a measure of justice in a previously impossible situation. The website is a treasure trove of helpful, informative information and the produce of hours of dedicated work by Paula Dean, leader of TCC, and our astounding Webmaster, G. Backed by the indomitable Sarah and others, this site deserves to win this Award.

Nominated by Ali Myers-Ward, 12 May 2008

TCC’s use of new media? A newly redeveloped website, dedicated site and forum managers, an online and downloadable complete guide to disputing, template letters, a telephone / email / fax / instant messenger / in person support and advisory service, jargon busters, public meetings, parliamentary contacts, emailed and posted newsletters, guidance on democratic empowerment, personal skills support, published research, online petition, email contact with all MP’s, national partnership working, open access and global membership, a lively and informative forum, internet donations facility, instructional and humorous YouTube videos, MySpace and FaceBook pages, TCC FM, comic books, campaign card competitions, t-shirts for sale, their own poet laureate, the only thing left to do is release a record … wait a minute .. They already did http://www.taxcc.org/youtubevideos.htm ;-)

Nominated by Claire Hyland, 14 May 2008

ITS THE BEST, MOST UP TO DATE, INFORMATIVE,EASY TO UNDERSTAND MANUAL ON TAX CREDIT OVERPAYMENTS THAT ALSO PROVIDES PROMPT ADVICE VIA EMAIL OR PHONE. PAULA DEAN AND HER ORGANISATION HAS GIVEN A TOTAL SELFLESS LIFELINE TO PEOPLE ALL OVER ENGLAND IN DISTRESS AND FOR THAT THEY DESERVE TO WIN THIS AWARD.

Nominated by avrilmonks, 25 May 2008

The folks behind this site have given me hope and support. Without their devoted campaign and support I may well have gone mad.

Submitted by Red Rocket, 05 May 2008

Words cannot express the gratitude i fell towards the people behind this site.

Submitted by D.Shaw, 05 May 2008

This web site gave me hope when I found it because I realised at last that I was not alone in my dispute against the monolith that is HMRC. Out of the blue it had demanded repayment from me of £2500, which it claimed was an 'overpayment' paid to me more than three years previously. With the help of this website and the great people who run Tax Credit Casualties I discovered that the error was completely the fault of HMRC. There was no way I could have known about it. I am still fighting my case. The Tax Credit system is a shambles of which Gordon Brown should be thoroughly ashamed.More than 2 million of the 6 million people entitled to Tax Credits are overpaid each year. Tax Credit Casualties offers help and support to any of these people who contact it and all on a voluntary basis!

Submitted by auntieh, 05 May 2008

The amazing women behind this website/campaign deserve to be knighted for what they are doing to help some of the most vulnerable people in the UK. They are dogged, determined and (correctly) driven by a sense that what they are doing is morally and ethically 'the right thing', helping some of the country's lowest earners navigate the labyrinthine, Kafka-esque nightmare that is Gordon Brown's tax credit system (what is being done behind the scenes with regards to reclaiming tax credit 'overpayments' from some of the poorest in society, flippantly issuing court summons and pretending to the media that the system is all tickety-boo is a national disgrace and WILL eventually come to haunt you Mr Brown). And now Gordon Brown tells us that he can solve the 10p tax rate cock-up by drawing even more people into an already creaking disastrous tax-credit system - jeez! I am certain that the women behind the Tax Credit Casualties campaign have saved the life of at least one taxpayer essentially criminalised and driven to utter despair by HMRC + the amount of good work that they do on a day-to-day basis faced with the sheer bloody-mindedness and arrogance of HMRC and the Treasury is unbelievable. Remember - these women had absolutely no training in finacial matters when they started this campaign + have not been paid a single penny for the many many hours that they have spent helping countless families in their quest for justice. They are angels!!

Submitted by Simon Blackmore, 06 May 2008

The help and support I recieved from this site and the people behind it has enabled me to move forward with my life and feel confident about my future finances. Thank you TCC. You are all BRILLIANT!!!

Submitted by Kyle Brinkley, 06 May 2008

Tax Credit Casualties were there when no one else was. HMRC - forget it. CAB - well, they're paid by the Government and have to toe the line.

After receiving an overpayment bill from HMRC out of the blue, from some years back and without any explanation, I was on my last legs. Up until that point, I had been recovering from a breakdown caused by the most tragic of family events. I regressed, and once again became suicidal and unable to cope.

Tax Credit Casualties were like a lighthouse in a hurricane. As well as being given sound guidance and a roadmap through the dispute process, the support received through their forum became a huge foundation of bedrock for me.

HMRC had never given any indication that an overpayment could be disputed, let alone any information about how to dispute. I learnt that there was an alternative to banging my head against the HMRC brick wall.

Two years later, and I am still in dispute about my overpayment. Numerous letters written to HMRC are still unanswered. Still nothing resolved.

But I am able to cope now, although I will never be able to fully move forward in my life until HMRC allow me to close the chapter on that period of my life.

Without being dramatic, Tax Credit Casualties are one of the major reasons I am here to write these words today.

Thank you.

Submitted by Graham Forrest, 06 May 2008

The TCC are dynamic a fantastic team, who keep you sane during this absolute nightmare tax credit system.

Submitted by rosie, 06 May 2008

I fought HMRC over an alleged Tax Credit overpayment and won almost single handedly. The Citizens Advice Bureau at that time were as useful as the proverbial chocolate teapot.

It was a hard slog that would have been so much easier had I known then about the Tax Credit Casualties. The knowledge that they have acquired about the failures in the Tax Credit system and the incompetence, arrogance and indifference that abounds within HMRC and our present Government is vast. It is this knowledge and the sharing of it that makes Tax Credit Casualties such a formidable force and source of help to those afflicted by the blight of Gordon Brown's Tax Credits.

Submitted by Alan Willis, 07 May 2008

Faced with the beurocracy and red tape that "is" H.M.R.C my partner and I were sinking fast when presented with a large bill for an alleged overpayment of tax credits from years before. That was until we came across Tax Credit Casualities! The website is very informative,easy to use and guides you through the minefield set before you. The team behind it are selfless in their giving of time, expertise and support, all for no personal gain other than to see justice done in an unjust system.

Thank you to them, from the bottom of my heart, for their undaunting perseverance and unconditional support given to so many out there who feel there is no way out. They are a rare breed who deserve all the recognition they can get!

Submitted by Karen Paton, 07 May 2008

Thankfully someone cares, because not many do. It seems to be a new sport - rip the people with least money and sadly a Labour government is one of the major players. The world has gone MAD, and this sane site should win one of the awards.

Submitted by Muriel, 07 May 2008

When I was reaching the end of my tether with my own tax credit overpayment demand, I found this fantastic site - and rediscovered my sanity. Have no doubt that it has saved people from despair, suicide, debt and poverty, and is redressing the huge power imbalances between the mighty, bungling yet non-accountable HMRC and the ordinary honest, compliant claimant. HMRC may continue to blame claimants for overpayments, threaten premature court action and seek to deny us our basic rights to an independent ruling on our cases, but their cover has been blown, and their atrocities are continually being exposed. Consumer power and natural justice will eventually prevail, but especially if this site wins a well-deserved award and is recognised for the life and sanity saver that it is.

Submitted by Ali Myers-Ward, 07 May 2008

I am in the process of trying to save myself from being destroyed by the TCO and this site is an absoloute wealth of information invaluable to the layman. It has given me hope this I might come through this in one piece without being thrust into poverty by a system that was, in theory, there to help those who were struggling anyway! It MIGHT just save my, and my families bacon! This site deserves SO MUCH to win the award as it is helping those who when in need sought help from the state and were given preciesly the opposite,...more trouble! They deserve to win since:-

* The operators are doing this for those in most need out of the kindness of their hearts (VOLUNTARY)

* They are saving people from the steamroller of the only unaccountable organisation left in Britain (the INLAND REVENUE)

* They are making a serious (as opposed to mildly interesting) impact on the lives of so many desparate people (see the webcounter on the site).

God bless 'em.

Submitted by A. Nonymous ( since still involved in the battle)., 08 May 2008

Where would be without Tax Credit Casualties ??? I had no one to turn too until I discovered this fantastic group of unpaid volunteers.They do a great job and deserve recognition.

A big thankyou to all of them.

Submitted by Martin Slack, 08 May 2008

No one to turn too !!! Who you gonna call ?? Tax credit casualties.

Don't bother with the rest, Go to the best T.C.C.

C.A.B, MP, Waste of time.

This organisation deserves every award going. How many people help you free of charge and don't expect anything in return ???

A big kiss to all of you X and I hope you win this award

Submitted by Natalie Palfrey, 08 May 2008

Great outfit, deserves this award.

Very helpful and free of charge.

Submitted by anonymous, 08 May 2008

Yes definitely the TCC must be given the award. I have been guidance by the TCC and their members when I received a demand from HMRC.

Submitted by Suresh Pala, 08 May 2008

Tax Credit Casualties saved us a CCJ and thousands of pounds by giving us the advice we needed to fight a completely unfair tax credit overpayment demand. The amount they have achieved with the resources they have is just phenominal, and down to the passion and hard graft of a small number of victims turned campaigners. If other campaigns think their Goliaths are big, they have not faced the arrogant, unaccountable, legally-unchallengable HMRC.

Submitted by Lisa Weatherley, 09 May 2008

Tax Credit Casualties are going from strength to strength. The website is easy to navigate, full of useful information and tips and advice written by people who have personally experienced the wrath of the mighty HMRC who seem to be accountable to no one but themselves. It is extremely stressful to be landed with a hefty Tax credit overpayment with no proper explanation. To have the Tax credit casualties to call upon for help, has stopped us from going mad with the worry of it all. Also, they are very proactive, organising meetings with HMRC and government to try and sort out this mess. The tax credit system may be working ok now for many people, but it is the people who have been affected by overpayments during the first years of its implementation that are suffering with demands for money to be paid back. The system seriously needs an overhaul, and I am confident that TCC will do their utmost to see that this is done. They deserve to win, because they are fighting for us normal law abiding citizens (for free) who are trying to fight a big government machine without success!

Submitted by Sylvia Bailey, 10 May 2008

I came accross this te Tax Credit Casualties website accidentally, and I wish I had found it sooner as it would have save me years of torment. My own experiences of the Tax Credit system drove me to have a mental breakdown. I am not putting the pieces of my life back together and TCC is supporting me all the way. I am now making a complaint to the Ombudsman and TCC are in the background with advice, help and support to ensure I am not having to 'go it alone'.

Ali and Paula deserve national recognition for standing and doing something about this horrendous system rather and I wish them every success in this award.

Kim Garner, Southampton

Submitted by kim Garner, 12 May 2008

Going on this site, showed me I was not alone in feeling so mad about how people are been treated by the TCO. I am fighting my corner now thanks to this site

Submitted by Andy Smith, 12 May 2008

The guys and girls behind this site have help many residents in Portsmouth. They do fantastic work and deserve a medal.

Submitted by Cllr Alistair Thompson, 12 May 2008

People affected by a tax credit overpayment situation often feel powerless, stressed and have a sense of dread about how they will get out of the situation. Hardship and suffering often follows as people struggle to repay amounts which they did not ask for, and did not know existed. Tax Credit Casualties literally does provide a lifeline, a place where people can share experiences, access helpful information and most imnportantly know that they are not alone. They are truly national - with Northern Ireland also benefitting from the resource. Well done and thank you.

Submitted by Kevin Higgins, 12 May 2008

they do a fantatic job and it's a relief to no your not alone and there is someone to help.they are a god send.

Submitted by lynda blizard, 12 May 2008

Following the break up of my relationship, the HMRC chased me for an alleged overpayment of £4,000 Tax credits. Despite my ex partner staying in the family home and working full time, the HMRC decided just to go for the easier option and seek repayment from just myself, the single mother working part time. There have been many times I have ALMOST given up, but I just quickly log into Tax Credit Casualties and it gives me the strength to continue fighting. As far as I am concerned they are Angels and deserve every bit of recognition for the superb job they do. The website is clear and easy to read, gives step by step advice and is a lifesaver for the vunerable.

The Tax Credit Casualty Team deserve this award for their true dedication!

Submitted by Fizzy, 12 May 2008

HMRC are chasing me for an overpayment, that THEY caused, I simply followed their instructions, and have even threatened me with court action! To fight my case I've asked for all data they have for me, unsurprisingly they don't have the piece of evidence that incriminates them.

Without the support from the Tax Credit Casualties volunteers, I wouldn't have the strength or knowledge to fight this farce and would end up giving in to the incompetent HMRC.

Submitted by cacherelle, 12 May 2008

great site, its nice to know that you are not alone, and there are thousands of other people who through no fault of their own, have had problems with TAX CREDITS, It just go to show we all can't be idiots when dealing with the HRMC as they would have you believe

Submitted by B Brewer, 12 May 2008

The Tax Credit Casualties site was a very welcoming port in a very rough sea. After I went on there for the first time I was lifted and new I was not alone against the faceless bully's of HMRC who to this day will not admit to there mistakes and insist on hounding ordinary people to pay for HMRC's total blunders. This department needs to be investigated by a higher power than themselves so that we the victims can have some peace and get on with our lives

Submitted by Brian Fitzpatrick, 12 May 2008

After recieving demands from the HMRC for full and immediate payment with no where to turn and feeling so alone plus stressed out.

Tax credit casualties website gave me somwhere to turn and not only provided me with support through forums etc, but also made available fantastic literature, documentation and advice on how to fight my case.

TCC is afantastic website

Submitted by robert davis, 12 May 2008

This website is a 'life-line' to people who otherwise feel totally alone and helpless against injustice!

Submitted by jasmin, 12 May 2008

This website is the ONLY help out there for those of us caught up in the face-less, left-hand-not -knowing-what-right-hand-is-doing monster that is HMRC. I have proof from THEM that I told them in advance (in 2004) partner was to move in and he worked full-time, but they wrote and told me my claim would not be affected, then despite me reminding them and filling in forms about partner, demanded over £15,000 back!

These people are literally the only help around, giving clear step-by-step guidance, and always replying to my emails with usefull help, advice and support. Without this site, I'd think I was the only victim of Tax Credits, but thanks to this site I know I'm not alone, and hopefully the people behind the website will be able to change the way the system is run, so there are no more victims of Tax credits inability to process all information effectively.

Submitted by Sharon Jenkins, 13 May 2008

It's good to know you are not alone when it feels like you are being singled out by HMRC.

The misery and sleepless nights they have caused is simply criminal

Glad to know we are not alone with these bullys

Submitted by Jo, 13 May 2008

It's a shame there are thousands of innocent tax credit casualties out there now struggling to pay back overpayments simply because they don't know any different.

It should be compulsory for the Tax Credit Office to include the fantastic Tax Credits Casualties website address as part of its "What should I do now?" Help & Advice Section.

Submitted by Linda Reading, 14 May 2008

I was full of dispair,I hadn't slept for months,my health was suffering,my eldest son had no choice but to hear phone calls I made to the tax credit office.He suffered from stress with acute stomach pains.Thanks to the people behind this web site I am now empowered to fight this incompetent tax system.My son is no longer stressed and although the problem is still there,I know that I am not alone and I have support and information when I need it.

Submitted by colette nimick, 14 May 2008

Without PJ and Alison I dont know what we would have done, their help is absolutely priceless and I could not have got where I am now without them. They both deserve medals!

Submitted by Cheryl & Marcus, 14 May 2008

I dont know what we would have done without the help of Tax Credit casulties, their help is absolutely priceless! I am astounded at the content of the letters we have received from the Tax Office and I could not have got where I am now without Alison and PJ. They both deserve medals!

Submitted by Cheryl & Marcus, 14 May 2008

Without the Tax credit casualties help, i would off been lost,in what to do to fight my case against the HMRC. they give people hope that they can win against a departmnet that has so many bad reports against it, but the government always says everthing is ok.all the help is free and along with their forum and web page.. these people need an award for their hard work in fighting against an unjust system

Submitted by Robert Baker, 16 May 2008

Hello, just found your website. I have just found out on renewal of this years tax/child credits that my incapacity benefit is not counted as income as I have been receiving it for 15 years. They have never asked or informed me in previous years, so it is their error. They have paid me the underpayments for 2007/08 can I claim back payments for all the other years?

Would be grateful if anyone could give me some advice.

Thanks

Submitted by Caroline, 16 May 2008

The wonderful people who devote a lot of their time to this site in the hope of helping people that are suffering under the incompetent hands of the TCO deserve this award a thousandfold.

Without the wealth of knowledge that is on this site people like me and thousands of others would now be at the end of their tether with no hope!

Submitted by Jennifer, 17 May 2008

Without this site and their help I would have gone mad or worse? Unbelievably brilliant. A buffer against Politicians and Bureaucracy; no one listens to the 'little man' but these people helped me to fight back. God bless you. Just wish you would start a new political party????

Submitted by elenapulli, 18 May 2008

Well deserving to win.

Tax credits are unwieldly, and not understood by either HMRC or the people who claim them.

They should be abolished and replaced by increased personal allowances.

Ken Frost

www.hmrcisshite.com

Submitted by Ken Frost, 19 May 2008

These busy women give up so much of their personal time to help others it is amazing. They have really made a difference to other people's lives and sanity. If anyone deserves to win - they do.

Submitted by H Leadley, 19 May 2008

TCC has been an invaluable source of support and information to the victims of this government travisty.The sheer determination and hard work done by the volunteers who run this organisation is outstanding and deserves recognition.

Well done everyone at TCC.

Submitted by dave.m.rotherham., 20 May 2008

cannot thank paula of T.C enough this woman and her dedicated team ,in helping thousands of people she has never met ,unbeleivable i take my hat off to you and your team paula ,you deserve a bloody big medal girl , TCC I SALUTE YOU XXXXXXX

Submitted by jill brookshaw, 26 May 2008

I would like to thank PJ - I found this site by accident and has been an Godsend. I know now I an not alone and I have someone to turn to when I know they are not doing things by the book and offer advise and tell me what I need to do.

Submitted by Clare Perry, 26 May 2008

If this organisation is overlooked then there is something definitely amiss!! What an amazing group of people who have helped so many others in the same position. There were so many of us so desperate thanks to the massive failings in the HMRC. These people have worked tirelessley to move this matter forward on behalf of thousands. I wonder what the comparison of The Chancellor's wages to those claimed by these selfless people??! (FOI request?) Thanks guys - :o)

Submitted by Jennifer Robertson, 26 May 2008

The committment and dedication of Paula and her team of unpaid volunteers to this cause is unsurpassed. Its good to know that we arnt battling alone against the intollerable injustice of HMRC .Many thanks guys.

Submitted by andy Jackson, 27 May 2008

Thanks to the help and support of this site we were able to dispute the alleged overpayment of over £9000 Tax Credits! We are still in dispute with HMRC over this alleged overpayment (dating back to 2004) which was caused by several failures in their procedures and systems.

Submitted by P & K, 27 May 2008

I totally agree with the above comments and would like to thank Paula and her team who appear to be the only lifeline available to anyone embroiled in the TCO fiasco.In my two years of dealing with them I have found them to be a bunch of bully boys dedicated to sending ever more threatening letters about court action.Without the prior knowledge from TCC I would not have coped.They richly deserve this award which will hopefully focus more attention on how people's basic democratic rights are being denied with no right of appeal.As the Parliamentary Ombudsman and many,many MP's have serious concerns about the TC system why is nothing being done?It may prove another nail in Gordon Brown's coffin!

Submitted by Margaret Hughes, 27 May 2008

TCC are a lifeline in the Darkness, that is falling on Britain today. With a greedy Government and could'nt Careless Government Departments, who consider they are above the law, Paula and Ali are the 21st century version of the 'Lone Ranger and Tonto' and richly deserve to win this award for all the souls they have saved thus far.

Cometh the hour cometh the Women.

Submitted by Martyn Tanner, 30 May 2008

Thank you for the advice re tax credit underpayment. Still ongoing but the hints given I have taken on board. Great site for giving people confidence to stand their corner.

Thanks

Submitted by Caroline, 01 June 2008

Tax Credit Casualties are a much needed (sadly) organisation, set up to help those of us who have been victims of HMRC incompetence with regard to Tax Credit. The TCO managed to overpay me £10,000 (yes, £10,000!!) and yet claim I should have known I wasn't entitled to the payments, despite giving them correct information every year and the fact that they allegedly check the payments each year, yet were unable to spot the supposed error themselves. Tax Credit Casualties have given me the will to fight on for the past two years when, frankly, I've felt like giving up. The Tax Credit Office is now ignoring my letters - very professional. Doubtless I'll be turning to TCC again. Thanks to them for all the work they put in on behalf of us all, and all voluntarily. They deserve to win any award they are nominated for.

Submitted by Maggie, 01 June 2008

Tax Credit Casualties is the best, most helpfull and informative site I have come across. There is an apparently endless supply of jargon busting information for everyone who has and will be affected by the 'Destroyer of lives' AKA, HMRC. They proudly advertise that "Tax doesn't have to be taxing". However after falling 'victim' to this 'evil monster' of a Government Department. I have come to the realisation that it was either conceived by total imbeciles or it has acheived its objective of causing massive disruption and debt to the lives of ordinary citizens and families in britain who were struggling to get by on poor wages. Dealing with them is extremly taxing as anyone who has had the misfortune to fall prey to this government trap, will surely testify. Well done for all those who have designed and run this site. It is an inspiration to everyone.

Submitted by Ray Rees, 02 June 2008

Simple, fast acting and effective relief from the headache of Her Majesty's Royal C**k-up, the TCC website is the only beacon of hope for the many families facing the pain of an overpayment claw-back. Paula and her freedom fighting team deserve this award, which will be another small step toward the campaign goal. Justice is an amnesty.

Submitted by Sorrel, 03 June 2008

After 2 years of misery I found this site. Thank god for the people on the forum. They have helped and supported me all the way and continue to do so!

Submitted by jacky, 04 June 2008

I cried through sheer joy at finding this web site, after crying with dispare for 2 years at the injustice of HMRC demands for alleged overpayments that turned my life into HELL. My M.P didn't know the organisation existed=now he does. The site alone is a life saver the people behind the site are ANGELS SENT FROM HEAVEN

Submitted by janet monmouthshire, 06 June 2008

I have been fighting the TCO for about 2 years: I have involved the Adjudicators Office,visited my local C.A.B.and tried to persuade my MP to make appeal to the Ombudsman.I have always felt alone in this struggle until eventually an organisation comes along that truly listened and BELIEVED that my case was worth pursuing after having been treated like a criminal by the T.C.O. At last I no longer feel alone and vulnerable. Thanks be to them at T.C.C.for helping me.

Submitted by Robert Carr, 17 June 2008

Offering a free,friendly but professional service that many public sector agencies and departments seem unable to match, Tax Credit Casualties represents and has provided invaluable advice, guidance and support to thousands of people who find themselves in desperate circumstances as a result of incompetance and errors by HRMC's flawed Tax Credit system. The website and forum has meant that a person isolated by rural geography, lack of public transport, difficulty in accessing services, lack of support and social isolation through financial hardship and illness, can empower themselves by accessing accurate and up to date information, drawing upon the experience and expertise of others, in order to challenge and overcome the unfair and discriminatory practices of the Tax Credit system which have caused huge distress to the most vulnerable members of society. My thanks go to all those who have put in so many unpaid hours of dedicated work on behalf of so many others, and to those loyal members who continue to support the cause despite having successfully fought their own cases. True democracy in action.

Submitted by Jessica Stam, 24 June 2008

I really do not know where I would be if it was not for the help and guidance that Paula and here team have given to me.How can a tax office not know or get your taxable income for the year wrong? how when they admit that they have the wrong information refuse to change there decision?

Submitted by Erica, 01 July 2008

I am so grateful to the person who directed me to your site! My husband and I have been fighting an overpayment of over £3,000 for the past four years and still no resolution in sight. TCC has our full support!

Submitted by chris, 05 July 2008

I rang the tax credits last october to inform tham that I had left full time work to go study my nursing degree, I was asked the usual questions and was informed that my details on the system had been changed ant that my tax credit award was fine. I continued to recieve my tax credits as usual and thought nothing of it. That was until this year when I recieved letters from the tax credits staiting that I was still working, I was confused my this so I wrote to them an explained everything again,a few days later the Tax credits rang me and I went through the ame questions agai, how much bursary I was recieving, how many hours at the hospital I was doing and so on. The operator then assured me that my tax credits where fine and few days later I recieved a new award notice. However just a few days after that I recieved another letter saying that I still hadnt made my anual decleration which I had never revieved so I rang the tax credits toask for one to be sent out to me. I was shocked to be told by the operator that my details still hadnt been changed and that they had no record of my phone calls or my letter?? The operator then told me that I was in the wrong to accept payments when I know I wasnt entiteld to them?? How do I know this when I have spoke to two different operators who have assured me that everything was ok?? I am absolutely devestated, I am a single mum who is trying to make a better life for her and her son by putting myself through my nursing degree. I actually feel like dropping out and getting a full time job as I dont think Im going to survive on what Im recieving a month and manage to pay a whopping £5,000 back. I dont understand how these operators couldnt do their job properly, what they are paid to do, what they are trained to do. I am now going to have to find a part time job to make ends meet, and spend less and less time with my lovely littleboy. The tax credits are supposed to help vulnerable families not put them into more debt. It is disgusting.

Submitted by Michelle Akrigg, 15 July 2008

An excellent organisation, keep up the good work i'm soon to be joining taxcc as a team member

Submitted by Rachel Stirling, 30 September 2008

I believe the TCC team are amazing, helping others battle the tyrants HMRC tax credits, i've seen just how low tax credits stoop to cover their ars*s when they have caused a mistake, TCC are bravely fighting the injustice that is occuring more and more regularly as tax credits are chasing around covering their co*k ups.

Tax Credits Casualties keep up the amazing work

Submitted by Rachel Stirling, 12 October 2008

hi folks march 06 redundancy june 06 hysterectomy still off ill to feb 07 june 07 stomach hernia op october 07 got a part time job --offered tax credits by AYLESBURY JOB CENTRE FAST TRACK SYSTEM DUE TO BENEFITS RECEIVED WHILST ILL ?? SPEND 2 HOURS FILLING OUT LOAD OF FORMS SIGN AS INSTRUCTED BY JOB CENTRE EVENTUALLY AGRREED ELIGIBLE FOR TAX CREDITS -HEY HO MAY 08 NOT ELIGIBLE WANT 1500 POUNDS BACK ???? WRITE SENT ALL RELEVANT INFORMATION OF CIRCUMSTANCES STILL HAVE TO PAY NOV08 GET LETTER WANTING 1500 POUNDS BACK UNLESS I HAVE MORE INFO-SEND INFO AGAIN GET SAME LETTER WANT 1500 POUNDS BACK GO TO CAB WASTE OF SPACE -PHONE TA X CREDITS GUESS WHAT THEY WANT 1500 POUNDS BACK I WORK 3 DAYS 25 HOURS SINGLE 50 YEARS OLD GUESS WHAT THEY WANT 1500 POUNDS BACK THIS IS THE BIGGEST LOAD OF BOLLOCKS OF A BENEFIT THAT NO ONE IS ELIGIBLE TO JUST A SWEETNER TO GET THE UNEMPLOYMENT STATISTICS DOWN AND GET FURTHER INTO DEBT YOURSELF LOSING YOUR MIND HOME AND ALL YOU WORKED FOR IN THE PAST-IF WE WERE IMMIGRANTS NO PROBLEM

Submitted by carole pierce, 10 December 2008

Good morning. When you go into court you are putting your fate into the hands of twelve people who weren't smart enough to get out of jury duty.

I am from Central and learning to read in English, tell me right I wrote the following sentence: "Jennifer hudson thanks new hampshire is considering allowing students to leave high school at if."

With love ;), Tilton.

Submitted by Tilton, 13 February 2009