Liz Jones and Me

Juliet Jacques explores the complexities of "confessional" journalism.

Liz Jones and I have so much in common, chiefly that we have both documented our lives for national newspapers – her for the Mail, me for the Guardian. Our styles are quite different, though, at least gauging from reactions on social media. My sporadic blogs elicit few shares or comments, whereas it seems that every Sunday, the Twitter commentariat is livid about Jones’s latest missive at Mail Online (and trying to express their outrage without linking to it and so boosting its advertising revenue). Several controversies stick in my mind, particularly those where Jones revealed particularly intimate details about her life, or when she misjudged the tone in first-person reports on individual or international tragedies. 

Although Liz Jones and I came to it via different backgrounds (she wrote on fashion, editing the Sunday Times Style section and Marie Claire, whilst I covered experimental film and literature for magazines you’ve never read), we are both "confessional" journalists. She has been far more successful than me, or anyone else in Britain – if you look up "confessional journalism" online, Jones crops up repeatedly amongst the first few hits – so naturally I wanted to talk to her about the peculiar ethical dilemmas of the form.

Confessional journalists usually aim to offer insight into emblematic but individual experiences, sometimes pressured by editors to entertain or provoke (a strange contract, parodied here, brilliantly, by Chris Morris). It relies on the writer being honest, and being perceived as such: the second that the reader thinks s/he is embellishing, or inventing, the edifice collapses. People defending Jones point out that few others are as open; certainly, I can’t imagine another journalist who would admit to stealing a lover’s sperm in an attempt to become pregnant. When I read it, convinced by its level of detail, I considered the zero sum game of trying to shock: if Jones wanted to continue driving traffic to Mail Online like this, she would have to keep topping this anecdote, without stretching her (unusually elastic) boundaries of credulity past breaking point.

Combine this pressure to document unimaginable experiences, then, with the realisation that you have put yourself in a position where everything that happens to you is potential copy and things become weird, psychologically. What can or should you withhold? What can or should you do if your life just doesn’t generate sufficiently interesting moments?

I agreed to write about transsexual living without knowing exactly what it would entail, and at points I found myself wishing that my gender would complicate my life more than it did. I had fleeting thoughts about putting myself in situations that might be more difficult than the safer ones I’d sought, hoping to expose more about contemporary prejudice – and generate more dramatic copy. Soon, I realised what a disgustingly privileged attitude this was, before reading about transsexual blogger Mike Penner/Christine Daniels of the LA Times and seeing the tragic consequences (explained here) of publicly detailing a life that became too painful to live, let alone share.

One of my favourite discussions around the ethics of contriving situations in order to write about them came in Jonathan Coe’s biography of English avant-garde author B. S. Johnson, who asserted that a novel’s content should always be drawn from its creator’s own life: "Telling stories is telling lies" was Johnson’s mantra. In Trawl, one of his best works, the narrator’s stream of consciousness describes life on a shipping trawler. Johnson worked as a teacher, but spent three weeks on the Northern Jewel to gather material. He was upset that its crew dubbed him “the pleasure-tripper” but it’s unsurprising that he found such resentment – delving into your own neuroses is one thing, using those around you in a narrative over which only you have control is another.

Jones has attracted far more opprobrium than Johnson, or me. She has had a bullet through her letterbox, having aggrieved the people of Exmoor, was unable to sign with any High Street bank (or even a private one without a confidentiality agreement) and barred from her local pet shop. Journalism necessarily draws on the fabric of everyday lives – usually other people’s – but traditionally, this means public figures, with a tacit, often problematic understanding that occupying such roles subjects them to such scrutiny, fairly or unfairly. 

It’s hard to say where the line between public and non-public figures sits, but wherever it is, "confessionalism" frequently pulls people across it, without their consent. In hindsight, I was lucky not to alienate anyone important to me, particularly the NHS services facilitating my sex reassignment treatment – another structural problem that I didn’t really consider when I fell into the act of first-person writing.

No wonder, then, that Jones told The Observer’s Rachel Cooke that “I wouldn’t recommend [confessional journalism] to anyone”. I often feel the same way, so I’m intrigued about where our conversation might go. Then, swiftly, the email comes: Liz has other commitments and will not be able to talk to me. Perhaps it’s for the best, as we’d both be more aware than most that each may not write positively about the other. 

If I’ve learned one thing from "confessional" journalism, it’s that sharing your issues with an audience, imagined or real, is easy, as long as you constantly consider your position on its moral challenges (or just disregard them). Forming nourishing relationships with individual people, face to face, is far harder, and as I spend yet another evening alone, looking wistfully at the lists of Twitter followers and Facebook friends who’ve come to me via my writing, I wonder whether I’ve confessed too little, or too much.

No. Photograph: Getty Images

Juliet Jacques is a freelance journalist and writer who covers gender, sexuality, literature, film, art and football. Her writing can be found on her blog at and she can be contacted on Twitter @julietjacques.

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Industrial Strategy: Ensuring digital skills are included

The opportunities for efficiency, adaptability and growth offered by digital skills have never been so important to British businesses. The New Statesman asked a panel of experts, including Digital Minister Matt Hancock, Tinder Foundation CEO Helen Milner, Tech City CEO Gerard Grech and Google Policy Manager Katie O’Donovan, to pinpoint the weak spots and the opportunities for a smarter digital skills strategy.

British people spend more per capita online than any other country in the developed world. With 82 per cent of adults using the internet on a daily basis and more than 20 per cent of retail sales taking place online, it would appear that most British businesses are digitally capable. A closer look, however, reveals a significant digital skills gap between larger companies and the small businesses that make up 60 per cent of the private sector – comprising a workforce of over 15 million people, with a turnover in excess of £1.6trillion. Of these small enterprises, a third don’t have a website and more than half are unable to sell goods online. So, are digital skills taking priority in the government’s industrial strategy?

Matt Hancock, Minister of State for Digital and Culture, said digital education from an early age will be a cross-party objective for years to come: “We’re making some progress on this, and one of the most exciting things we did in the last parliament was to put coding into the curriculum from age eight. We’ve recognised that there are down-the-track requirements for digital skills, as much as with English and Maths, and we’ve got a huge array of initiatives to corral the enthusiasm for digital and make sure that it is best used.”

Hancock added that participation in the digital economy is important at every level of business and society: “I can group the facts and figures; 23 per cent of people currently lack basic digital skills, and about 90 per cent of new jobs now need some form of them. I think that what we’ve learnt following the Brexit vote is that the need to engage everybody is more demonstrable than ever before. This is a very important part of the Prime Minister’s agenda, and wider digital engagement is a key part of the broader issue to make an economy that works for everyone.” 

It is this wider opportunity to access and education that forms the bedrock of a new partnership between Google and the Tinder Foundation, aiming to deliver digital skills training to those in society who are most in need. Cue the Digital Garage. The project sees community organisations across the country provide skills support to small businesses, sole traders and indviduals, helping them to make the most of their resources.

Katie O’Donovan, Policy Manager at Google, explained: “Google has a longstanding commitment to train 250,000 people across the UK in digital skills. Since launching the Digital Garage in 2015 we’ve provided mentoring and digital skills training in Leeds, Manchester, Birmingham, Newcastle and Glasgow.  But as the UK faces a new chapter we want to ensure, whether you’re a student looking for your first job, a small business looking to attract new customers or a musician looking to promote your music, the right digital skills are freely available in your local community.

Tinder Foundation CEO Helen Milner recognised that a wider proliferation of digital skills would release a surprising amount of value into the economy. “Some of our research showed that every £1 invested in growing people’s basic digital skills put £10 back into the economy. But it’s not enough to save money - you’ve got to show how you can make money out of it as well.”    

The Labour MP for Aberavon, Stephen Kinnock, has seen at first hand the benefits of support for digital skills, and welcomes opportunities for partnership in his constituency. The shift from manufacturing, he accepts, needs direction and following the depletion of his local steel works he views digitisation as “the only way forward.” Kinnock added that exciting projects such as the Swansea bay region or ‘internet coast’ becoming a testbed for 5G could serve to re-energise communities which are in many ways in a state of decline. Kinnock said: “I’m absolutely delighted that we’re going to have pop-up versions of the Digital Garage in Port Talbot.”

CEO for TeenTech Maggie Philbin, meanwhile, stressed that digital education at school level must be taught through the lens of practical application. She warned: “Many young people aren’t greeted by any coherent messaging in school, so they don’t see why they’d need digital skills in the workplace. We’ve got to start getting a better message across and improve the opportunities for actual work experience that harnesses these skills.”

Karen Price, CEO at The Tech Partnership shares this view. For Price, adapting apprenticeships to incorporate digital skills will help to inspire a culture of innovation. She suggested that “if that's part of an apprenticeship that could be polished to use in a business environment, you'd have a digitally capable young person who could probably move that business on in a different way.”

Nick Williams, Consumer Digital Director for Lloyds Banking Group, views improving people’s digital skills as a matter of urgency and brought up research conducted by the company’s new Business Digital Index for 2016 which found that 38 per cent of small businesses and 49 per cent of charities are currently lacking digital maturity. “It’s no longer a matter of choice,” Williams said, “for organisations to survive, we must focus on a digital message.  Technology’s moved on and people just haven’t kept up. We have to show how these new skills can translate to greater productivity. Ability and access are the two variables to address. We are on the brink of going down the route of a digital divide – those who are capable and those who aren’t – and we’ve got to stop that.”

Rachel Neaman, Director of Skills and Partnerships at Doteveryone, was quick to pick up on this point. She warned that any digital training must not simply be for future generations’ benefit, but also be afforded to those already in work. “What are we doing for the people who currently lack these skills? How do we stop people from being left behind?” Neaman called for an “equal emphasis” on updating and upgrading the existing workforce. Julian David, the CEO at Tech UK, was also keen to highlight that digitisation is “an ongoing process” and therefore “retraining” at regular intervals is needed to cope with a continually evolving demand.

While Hancock spoke of a “unit-based standard learning system”, similar to that used in American schools, to help apply digital skills training where it is most appropriate, IPPR North researcher Jack Hunter said there were real opportunities to be grasped in the coming devolution agenda: “The new mayors that are coming in next year to drive the agenda and economic growth are going to be getting a lot more funding around a variety of different skills streams that feed directly into the digital programme.”

The panel agreed that the digital divide will only grow wider if action is not taken. Director of the Action and Research Centre at the RSA Anthony Painter said that society is being split into two camps: “the confident and creative, and those who feel held back.” Painter recommended that the latter group are given a fresh chance at being empowered digitally. He said: “They don’t tend to use the internet for professional development, whereas the others do. We’ve been having a look at this locally by creating a ‘City of Learning’ which combines a digital platform built around open badges which have micro-accreditations for learning; things that if you get someone’s passionate interest and then start feeding into more formal learning opportunities then you wrap around that a sort of city-led campaign which lets them identify with a common cause – we’re a learning city.”

Tech City UK CEO Gerard Grech concurred and went to explore the link between a strong web presence and business expansion or improvement. The problem identified is that many businesses may not realise the extent of their digital capabilities and thus run the risk of missing out. Grech said: “If you ask a window cleaner if they are a digital business, they might say no, but if you ask how they might go about quoting someone, they could find the address on Google Maps or get the Street View. That’s the idea, to show how digital can be used for them.”

Ultimately, the panel concluded, that the enthusiasm to add a digital depth to Britain’s talent pool was validated by its potential advantages. “A lot of the major challenges facing the economy,” Painter summed up, “are actually rooted in skills. Whether it’s the challenges of Brexit or the challenges of broadband, I think if you fix the skills, everything else falls into place.” The panel agreed that any government has a responsibility to champion digital strategy throughout society, regardless of location or economic standing, and equip businesses with the digital skills required to perform at their best.  

The round-table discussion was chaired by Kirsty Styles.

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