Why brain-teasers don't work

Martha Gill's Irrational Animals column.

Question: Beulah died in the Appalachians while Craig died at sea. Everyone was much happier with Craig’s death. Why? Answer: Beulah and Craig were both hurricanes.

Irritating, isn’t it? Brain-teaser questions are all irritating. It’s not that the answers are hard, just that they’re set in a context you’d have to be odd to anticipate. They’re the verbal equivalent of the game where you offer someone a high-five only to slap them in the face, or of dating men in London. Only a hyperalert psychopath could expect to get it right.

But ever since Microsoft decided to use brain-teasers in recruitment interviews back in the 1990s they’ve been spreading like gas in a hermetically sealed kitchen from which you have exactly nine minutes to escape. Tech firms use them; banks use them; Oxbridge has always used them.

They don’t work for hirers, though. They also actively discourage good candidates and have long-term ramifications for a company’s ability to recruit, according to research that came out in October. After putting 360 participants through the mill, Chris Wright of San Francisco State University found that otherwise qualified workers are put off interviews that use brain-teaser questions because they see them as unfair and setting them up for failure.

More than that, Wright found, interviewers don’t know what to do with the answers. The questions are often open-ended with no clear solution, so employers are often impressed with how a retort sounds, rather than what it includes. With open-ended brain-teasers – “Is this a question?” – it’s the smart-arse “Only if this is an answer” that gets points, though I wouldn’t be surprised if the similar “Is your mum a question?” and “Is your face a question?” scored just as high. In Wright’s study, interviewers did a much better job of working out a participant’s skill level after hearing answers to conventional rather than puzzle problems.

In his book Thinking, Fast and Slow the psychologist Daniel Kahneman lists a few puzzles that it’s hard to get right. Here’s one: a bat and ball cost $1.10. The bat costs $1 more than the ball. How much does the ball cost? The answer most people give is ten cents: “intuitive, appealing, and wrong”. That would make the bat $1.10 ($1 more than the ball) and the total $1.20. The answer is five cents.

Not too difficult to work out, in the end, so why do people get it wrong? Kahneman says that it’s a question of motivation. Some people are simply lazy and some are, by nature, “engaged. More alert, more intellectually active, less willing to be satisfied with superficially attractive  answers, more sceptical about their intuitions.”

But I would go further. Some people are expecting to be asked a brain-teaser question and are trying to impress the questioner, and others are simply trying to end the encounter politely so they can get to the bar. If you’re in the latter category, what the brain-teasers are testing is your sensitivity to context. If you’re sensitive enough, you get the answers wrong. Of course you do. The questioner is indicating left. Why would you ordinarily turn right? It would be a monumental waste of energy to expect the unexpected all the time. Thank goodness most of us don’t.

Infant protégé? Photograph: Getty Images

Martha Gill writes the weekly Irrational Animals column. You can follow her on Twitter here: @Martha_Gill.

This article first appeared in the 05 November 2012 issue of the New Statesman, What if Romney wins?

Artie Limmer/Texas Tech University
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Meet the evangelical Christian persuading believers that climate change is real

Katharine Hayhoe's Canadian missionary parents told her science and God were compatible. Then she moved to Texas. 

During Donald Trump’s presidential campaign, alarm rose with each mention of climate change. Denial, dismissal and repeated chants of “hoax” left no doubt as to his position.

Now President Trump’s withdrawal from the Paris Agreement has been seen as a seminal moment in the fight against climate change - one which many fear could lose the battle ahead of humanity.

But one scientist has been fighting a war of her own on the ground, against those who typically doubt the facts about global warming more than most - the evangelical Christian population of America.

And to make matters even more unusual, Katharine Hayhoe herself is an evangelical Christian who lives in the indisputably "bible belt" of Lubbock, Texas.

The atmospheric scientist has been named one of Time magazine's 100 most influential people and one of Politico’s 50 thinkers transforming American politics. Now she is using her considerable heft to speak to those who are hardest to convince that there is a manmade problem that threatens the Earth’s future.

I meet her at the science and music festival Starmus in Trondheim, Norway, where she is to address the attendees on Thursday in a talk entitled "Climate Change: Facts and Fictions".

Hayhoe was born in Canada, to missionary parents. Her father, a former science educator, showed her that there was no conflict between the ideas of God and science. However, it was something of a surprise to her when she discovered her pastor husband, whom she married in 2000, did not feel the same about climate change. It took her two years to convince him.

What started as a conversation became an organised project when she moved to America's South in the mid 2000s. 

“Moving to Lubbock was a culture shock," she tells me. "When I moved there I wasn’t doing much outreach, but it moved me in that direction.

“Lubbock is very conservative. It’s small and isolated.

“I would say the majority of people in Lubbock are either dismissive or doubtful about climate change. I was surrounded by people - neighbours, parents of friends, people at church, colleagues down the hall in the university - who weren’t convinced.”

So Hayhoe, who works as an associate professor and director of the Climate Science Centre at Texas Tech University, set to work. She began to collect the responses she was seeing to the climate change discussion and prepare her counter-argument.

“When I talk to people who are doubtful, I try to connect with the values they already have," she says. “The greatest myth is the myth of complacency - that ‘it doesn’t really matter to me’.

"But I would say that the second most insidious myth is that you only care about this issue if you’re a certain type of person. If you’re a green person, or a liberal person, or a granola person."

The stereotypes mean that people outside that demographic feel "I can't be that kind of person because that's not who I am", as she puts it.

Hayhoe convinced her husband using data, but rather than repeating a formula, she tries to find out what will resonate with different people: "For many groups, faith is a core value that people share.”

Whether she’s speaking to city planners, water company managers, school kids or Bible believers, Hayhoe says her hook is not the facts, but the feelings.

“I recently talked to arborists," she says. "For them, trees and plants are important, so I connect with them on that, and say ‘because we care about trees, or because we care about water or what the Bible says then let me share with you from the heart why I can about these issues because it affects something that you already care about’.

“My angle is to show people that they don’t need to be a different person at all - exactly who they already are is the kind of person who can care about climate change.”

Hayhoe came to public attention in the United States after appearing in a Showtime series on climate change. She has appeared on panels with Barack Obama and Leonardo DiCaprio, and launched a web series. As well as plaudits, this level of fame has also earned her daily threats and online abuse. 

“My critics think they’re coming from a position of religion, but they aren’t," she says. "They’re actually coming from a very specific political ideology which believes that the government should not have control over people’s lives in any way shape or form - very libertarian, free market, free economy, Tea Party."

She believes that in the United States, faith and politics has been conflated to the point "people can no longer tell the difference". 

“Now it’s conservatism that informs religion," she elaborates. "If the two are in conflict - like the Bible says God has given us responsibility over everything on this earth - then people say ‘oh, we can’t affect something as big as this Earth, God will take care of it anyway’."

Around half of those who attack her on social media identify themselves as Christians, she notes, but almost all call themselves conservatives. 

As a scientist, she’s been preparing data herself - naturally - on her online attackers, with depressingly familiar results.

“As soon as you stick your head out of the trench, you get it. There have been papers published showing that white men disproportionately form up that small group of dismissives. They’re almost all men. When I track my social media comments, I would say that 99.5 per cent of them are white men.

“Out of 1,000 negative comments, I have maybe five from women.”

After the climate change argument moved up a gear - following the Paris withdrawal - Hayhoe admits that she and her fellow scientists are concerned, although she pays tribute to the businesses, cities and states from the US that have committed to following the Paris agreement themselves.

On the subject of the chief white male denier, Trump himself, Hayhoe says she has a discussion point which she feels may convince him to think carefully about his role in the fight against global warming’s impact on humanity.

“I would attempt to connect with the values that he has and show him how acting on this would be in his best interests," she says.

“One guess would be ‘what do you want your legacy to be? What do you want to be known as, the man who destroyed the world, or the man who saved it?’”

Katharine Hayhoe is speaking at Starmus on Thursday June 22. For more details, visit Starmus.

Kirstie McCrum is a freelance journalist. Follow her @kirstiemccrum.

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