Get a life

Every year 100,000 Britons seek the services of a life coach. Do you need one, too? Viv Groskop doub

"Don't jump on the bandwagon." This is the advice that life-coach guru Fiona Harrold has been giving to the hundreds of former counsellors and psychotherapists who have come knocking on her door, hoping to rebrand themselves as life coaches. "I refuse them," she declares. "I say, 'You're a psychologist and that's a great thing.' I see so many book jackets now where five years ago the authors called themselves a psychologist and now they are a coach. It makes me laugh."

Life coaching is the biggest growth area in the self-help world. As dysfunctional coaching- convert Warren crowed recently in This Life Plus Ten, the industry is worth an estimated £50m a year and rising. Life coaching is "where it's at".

The concept is largely accredited to Thomas J Leonard, who founded a training centre called Coach U in Arizona in 1992. Two years later he set up the International Coach Federation and the idea went global. The London-based Coaching Academy, the UK's biggest coaching school, has trained 10,000 new coaches over the past seven years, and the Association for Coaching, also based in London, aims to pull in 2,000 members by the end of the year.

Becoming a coach or, as some prefer to be known an "agent of change" is, in fact, a doddle. The industry is unregulated and no genuine qualification is needed, so anyone can decide to become a life coach, quite literally, overnight. And the incentive to do so is there. "Agents" can charge anything from £30 an hour to thousands of pounds a day. "Of course, some people will come to it thinking that it is an easy way to make money," says Harrold, whose own book on the subject, Be Your Own Life Coach, has sold millions of copies.

One estimate puts the number of life coaches currently practising in the UK at between 80,000 and 100,000. Oddly enough, another figure is bandied about, too: that 100,000 Britons used a life coach in 2005. This works out as one life coach per client, which sounds about right. Many online testimonials reveal that many only decide to become coaches after having been coached themselves. But none of these statistics are official. Because there is no official life coaching body, the numbers are impossible to verify.

January is life coaching's busiest time of the year, with thousands of recruits signing up for help with their New Year resolutions. But the executive and corporate sector is still the most lucrative. Specialised coaches offering mentoring services to top-level execs can earn as much as £10,000 a day. Last year, it was reported that Patricia Hewitt and other cabinet ministers use £250-an-hour life coaches to "cope with the pressures of government". No 10, the Home Office, the Foreign Office, the Cabinet Office, the Department for Transport and the Treasury have all used coaches, or "critical friends" as they preferred to be known in this particular case.

"What you realise talking to senior business people and executives is that everybody has them but no one wants to talk about it," says one high-profile London-based businesswoman, who keeps in touch with her American coach by phone. "I've had a number of lunches where I've mentioned it. People lower their voice and admit they have one, too."

A small group of charismatic life-coach gurus including Harrold, now practically a household name thanks to her book and appearances on Channel 4's Faking It, are skilled at inspiring others. She started out as a "self-esteem consultant" more than 20 years ago. This group would do what they do whatever it was called and regardless of whether it was trendy and there was money to be made from it. But then there are all the rest. "Coaching is unregulated so you are at the mercy of whether it's crap or not," says the businesswoman. "A lot of it relies on you using y0ur own skills and judgement."

Why do they do it?

Which begs the question: why do people need to visit a life coach? According to the "experts", people who need coaches are those who are not satisfied with the status quo or who want to feel differently about their future. They might be seeking clarity and resolution, evaluating their career options or facing difficult choices. Almost all will have some sort of anxieties or relationship concerns. Most will want to gain deeper self-understanding and acceptance. So, that's pretty much everyone, in one way or another.

Getting a helping hand with public speaking to boost your chances of climbing the next rung on the corporate ladder is one thing. But experts in psychology are concerned that vulnerable people are not receiving the treatment they need. Phillip Hodson, fellow of the British Association for Counselling and Psychotherapy, believes that coaching can never be effective unless coaches train in some form of therapy. "Life coaching uses a model that is contradictory to most established psychotherapies. It is goal-focused not client-centred. It addresses symptoms rather than causes." This creates not only a risk for the patient but a public risk as well. "After all," he argues, "there is the issue of personality disorder. How on earth are you going to recognise one if you don't know what it is?" Frank Furedi, professor of sociology at the University of Kent, has also spoken out against life coaching as intrusive and a waste of money, observing that: "There's a growing idea that human beings lack the competence and resources to cope with everyday life."

All this won't stop it from growing, however, says Hodson. "As a society we are now ready to address the question of our alienation but we don't really want the answers to hurt. It's like wanting to do your bit for climate change but keeping the 4 x 4." He adds the killer blow: "If the power of positive thinking could solve all our problems we wouldn't have any."

Harrold dismisses this out of hand. "People want results and why shouldn't they be given the tools to get them?" she says. "People don't want navel-gazing. They want to be able to walk into the office tomorrow and get a promotion."

Life coaching explained

So what is it?

"A collaborative solution-focused, results-orientated and systematic process in which the coach facilitates the enhancement of work performance, life experience, self-directed learning and personal growth of the coachee." Anthony Grant, University of Sydney, 2000.

How is this different from traditional therapy?

Life coaching looks to find solutions to the problems rather than to solve the causes. Coaches encourage their clients to use "cognitive techniques" - aka, thinking - to unlock the key to success.

What qualifications do life coaches have to have?

None. Anyone can become a life coach. But many reassuringly cite their years of experience in "human potential".

Who needs a life coach?

According to the experts themselves, just about anyone who is cheesed off with any part of their life.

With no professional body to regulate, how do you know which coach to choose?

London-based life coach Sally Ann Law, one of the first coaches listed on Google, has sound advice. "Absorb all the information available to you," she says on her website, "then listen to your heart and your head about whether you think this person appears credible and empathetic." So as long as decision-making isn't your problem, you should be OK.

How can I find out more about life coaching?

Another pearl from Law. Try an internet search, she suggests. "Enter 'life coach' and you'll be inundated with options."

How much does it cost to become a life coach myself?

Anywhere between £700 and £3,000

How much does a life coach earn?

Well, logic suggests success. Top earnings are thought to be £10k a day.

Sohani Crockett

8 comments

zenithstar's picture

Coaching is now on the BACP website?

I have just found out that the BACP have a coaching forum called BACP EXPERT AREAS - COACHING.

Some counsellors and psychotherapists have become overnight life / executive / corporate coaches - it's astounding to see them do this without even doing a coaching diploma.

What is needed is a coaching licence to protect the general public.

Vernon's picture

There seems to be an assumption being made here that therapists and counsellors are rebranding themselves as coaches. In an earlier post I asked the question why should therapists be excluded from the coaching profession? I obviously did not make myself clear as I meant why should therapists be excluded from TRAINING as coaches? As a therapist I understand the value of both training and ongoing development and would treat it as unethical to be working in an area outside my level of competence and expertise. I know many therapists who are also coaches - but only after training to diploma level in coaching. I am not saying that therapists never work as a coach without appropriate training - but I have yet to meet one.

zenithstar's picture

Coaching is now on the BPS website?

I have just found out the the British Psychological Society have a Special Group in Coaching Psychology.

I wish to highlight Philip Hodsons earlier comment -

" Life coaching uses a model that is contridictory to most established psychotherapies "

- If this is true then why are the BACP & BPS setting up coaching groups with links to each other?

Fiona Harrold is correct in what she has said.

Philip takes it upon himself to speak for society when society can speak for itself. It's not for a counsellor to make a diagnosis - it's for a professional with a medical qualification.

I really do hope that society remembers that Philip Hodson media spokeperson for the BACP has made the distinction between life coaching and therapy.

Therapists who ask for coaching fees may be offering psychotherapy in the name of coaching - that's why we need a licence system to protect the public.

Life Coaching has been going for about 15 years in the UK without BACP OR BPS support so any claims that they should be considered as experts should be questioned.

It's not just re-branding that's going on - it's U-TURNS -and re-writes of history with counsellors and psychotherapists claimiing the financial rewards for work that was never done to bring coaching to the UK.

Vernon's picture

A number of comments have been made here about counselling that I would like to add to.

I was very suprised by the comment about NHS Direct's view on counselling and would be intersted to be told where they state the reported opinion on counselling. What I found on the site was that counselling "involves talking with someone who can help you to find your own solutions to your problems, and gain a greater understanding of your feelings and actions...The counsellor can encourage you to identify issues more easily and take personal responsibility where appropriate".

Of course counsellors are not coaches, but surely many of the skills of the counsellor are core interpersonal skills that can (with coach training) create excellent coaches. A good coach keeps appropriate boundaries - surely someone with counselling training will be acutely aware of where those boundaries are. Why should any particular training or skill preclude someone from becoming a great coach?

The comments about regulation are accurate. There is no statutory regulation of counselling, but that is under government review at the moment and will be redressed in the next few years. Of course there is voluntary accreditation (as with coaching) with bodies such as BACP or UKCP.

White knuckle's picture

Life coaching is like being a reporter you don't have to have a qualification. But many coaches do. I am a qualified coach - I underwent a comprehensive training that was externally and independently accredited . There are also international organisations, like the ICF, that do a huge amount to enhance the quality of the coaching process. Many coaches retrain from being therapists, counsellors and teachers to become coaches i.e.professionals enhancing their skills.
My course cost just under £4000 before books, travel, phone, time etc included. A significant investment.
If you want bad information, make a point to support a prejudice or be a 'tabloid' journalist go to a poor source. If you want good information ask Anthony Grant at the University of Sydney - a highly respected coaching authority on coaching operating from the Psychology department of a leading university, asking a memeber of the ICF Board or ask me. I have been involved in the training, development and ongoing CPD of several hundred excellent coaches who are also great people most of whom earn £10,000 to £20,000 per year as they are more interested in enabling people with a real need than making a stack of money.
There are poor coaches like there are poor anything else. It is buyer beware. Look for accreditation, qualification and most of references and referrals. Experienced coaches get a big part of their business as a result of great work they have already done.

zenithstar's picture

Noble Manhattan Ltd are training me to be a Life & Executive Coach. I am working towards accreditation with the European Coaching Institute. Training is costing me about £3,000 and the quality of training is superb. I have such confidence in coaching that I have hired my own coach called Karen Greenwood who has been using her skills and expertise to secure me real and tangible results, all of which are evidence based and measurable.

It's true that many politicians have been using life coaches including the Prime Ministers wife (see google)

Fiona Harrold is absolutely correct that former counsellors and psychotherapists are trying to jump on the coaching bandwagon even though their previous training and passion has been in the treatment of those with emotional and psychological difficulities.

I have read Fiona Harrolds book 'Be Your Own Life Coach' and the day that I get my European Accreditation will be a very happy one!

Many thanks to Fiona for inspiring a new generation of coaches.

zenithstar's picture

The highly respect British Association of Counselling and Pychotherapy have a a book on sale in their online bookstore called 'Life Coaching Skills'. It's so highly recommended that it's plain to see that counsellors and psychotherapists at the BACP love Life Coaching so much that they are reading all about it and wish to aquire life coaching skills.

Any body can call themselves a counsellor or therapist...their are no laws to prohibit that claim.

What's really important for the general public to know is that if you research the Internet and look at counselling versus coaching you will see that they are the opposite of each other.

It disturbs me to think that counsellors and psychotherapists who deal in diagnosis of disorders would wish to become life coaches as they seek to repair than empower the general public.

When applying for a BACP registered training course they ask for evidence of personal development. Life Coaching is brilliant for personal development as it helps improve confidence, sense of balance, ability to achieve life goals and aspirations.

Counselling and Therapy on the other hand tends to rely on dysfunctional labels and digging deep into a persons personal life...sometimes digging up painful memories from the past or even childhood.

Life Coaching is embraced by world leaders. Nelson Mandela, Tony Blair, Bill Clinton, Oprah Winfrey, Richard Branson....the list is endless and the facts found on Google.

Life Coaches apply for accreditation...it's important that the general public ask for details of that accreditation just in case a counsellor or therapist trys to mislead them to believe that they have trained and gained experience in Life Coaching when they have not.

NHS direct has information as regards counselling and it states clearly that their is little clinical evidence that it works at all and only has a short term benefit.

Tadeusz598's picture

If you want to talk about qualifications...what sort of qualification do you or half the journalists in the UK hold?

They seem to feel they have the right to hold forth on anything without the least need to actually research it: very arrogant.

This was an especially lazy piece of journalism. Life coaching doesn't claim to be therapy, so why compare the two?

And why didn't you conduct any interviews with people who found life coaching helpful or worthwhile?

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