Who are the trolls?

What we know about the men (and sometimes women) who spend their days trying to provoke a reaction on the internet.

What's the best definition of an internet troll? Here are two I like:

“A computer user who constructs the identity of sincerely wishing to be part of the group in question … but whose real intention is to cause disruption and/or trigger conflict for the purposes of their own amusement.”

--- Dr Claire Hardaker, academic researcher

The less famous of two people in a Twitter argument.                                                                                                            

--- @ropestoinfinity

Between them, they catch the complexity of the huge, sprawling phenomenon we've come to call trolling. For, as pedants will tell you, the name originally meant someone whose activities were irritating, but essentially harmless: one Guardian commenter confessed in a thread asking trolls to out themselves that he spent his time on Christian websites, calling Herbie: Fully Loaded blasphemous, because it involved a talking car. 

Now, the term is used much more broadly, to mean anyone who enrages, disrupts or threatens people over the internet. It's usually assumed that there is a simple power dynamic at work - good people get trolled by bad people. (The media loves this, because a campaign against a faceless, anonymous group that no one will admit to being a part of is the easiest campaign you'll ever run.) But it's not that easy. When a famous comedian gets mild abuse on Twitter, and retweets it to his followers, encouraging them to pile on, who's more at fault? If a person has ever said anything rude or offensive against about another person online, do they lose their right to complain about trolls?

The academic Claire Hardaker has proposed a useful taxonomy of trolls:

RIP trolls, who spend their time causing misery on memorial sites;

fame trolls, who focus all their energies on provoking celebrities;

care trolls, who purport to see abuse in every post about children or animals;

political trolls who seek to bully MPs out of office; and many others besides.

To these I would add two more: first, subcultural trolls - or "true" trolls - the ones who trawl forums full of earnest people and derail their conversations with silly questions, or hackers like "weev" who really work at being awful (he was involved with a troll collective known as the "Gay Nigger Association of America" and a hacking group called "Goatse Security"). And second, "professional trolls" or "trollumnists": writers and public figures like Samantha Brick and Katie Hopkins whose media careers are built on their willingness to "say the unsayable"; or rather, say something which will attract huge volumes of attention (albeit negative) and hits.

Although there is still relatively little research into trolling - I would recommend Hardaker's work if you are interested, along with that of US academic Whitney Phillips - we can begin to see a few patterns emerging.

Most of the high profile prosecuted cases in Britain have been of young men: 19-year-old Linford House, who burned a poppy in protest at "squadey cunts"; 25-year-old Sean Duffy, who posted offensive words and images on the Facebook sites of dead teenagers; 21-year-old Liam Stacey, who tweeted racist abuse about Fabrice Muamba while the footballer lay prone and close to death on the pitch; 17-year-old Reece Messer, who was arrested after telling Olympic diver Tom Daley "I'm going to drown you in the pool you cocky twat". Messer suffered from ADHD, and Duffy from a form of autism.

The stereotypical profile doesn't fit all abusive trolls, of course. Frank Zimmerman, who emailed Louise Mensch "You now have Sophie’s Choice: which kid is to go. One will. Count on it cunt. Have a nice day", was 60 when he was prosecuted in June 2012. (Zimmerman was an agoraphobic with mental health issues, which the judge cited when ruling that he would not face a custodial sentence.) Megan Meier committed suicide after being sent unpleasant messages by a Facebook friend called "Josh". Josh turned out to be Lori Drew, the mother of one of her friends.

Sub-cultural trolls often share a similar profile to abusive trolls: young, male and troubled. I asked Adrian Chen, the Gawker writer who has unmasked several trolls such as Reddit's Violentacrez (moderator of r/chokeabitch and r/niggerjailbait), if he had seen any common traits in the sub-cultural trolls he had encountered. He said:

These trolls are predominantly younger white men, although of course trolls of all gender/race/age exist (one of the trolls that has been popping up in my feed recently is Jamie Cochran aka "AssHurtMacFags" a trans woman from Chicago). They're bright, often self-educated. A lot seem to come from troubled backgrounds. They seem to come from the middle parts of the country [America] more than urban centers. 

There's this idea that trolls exist as Jekyll-and-Hyde characters: that they are normal people who go online and turn into monsters. But the biggest thing I've realised while reporting on trolls is that they are pretty much the same offline as online. They like to fuck with people in real life, make crude jokes, get attention. It's just that the internet makes all this much more visible to a bigger audience, and it creates a sort of feedback loop where the most intense parts of their personality are instantly rewarded with more attention, and so those aspects are honed and focused until you have the "troll" persona... I don't think you ever have a case where you show someone's real-life friends what they've been doing online and they would be completely surprised.

The issue of gender is worth raising, because although men and women are both targeted by abusive trolls, they seem to find women - particularly feminists - more fun to harass. When there are group troll attacks, male-dominated forums such as Reddit's anti-feminist threads or 4Chan's /b/ board are often implicated. The use of the spelling "raep" in several of the threats sent to Caroline Criado-Perez, and the words "rape train" suggest an organised, subcultural element, and Anita Sarkeesian reports that "Coincidentally whenever I see a noticeable uptick in hate and harassment sent my way there's almost always an angry reddit thread somewhere."

Just as there are social networks, so there are anti-social networks, where those who want to harass a given target can congregate. That has an important bearing on any idea of moderating or policing one network: it's harder to clean up Twitter when a co-ordinated attack on a tweeter can be arranged on another forum.

As for why would anyone do this? Well, anonymity is the reason that's usually given, but as Tom Postmes, a researcher at the University of Groningen, says: "It’s too simple, too straightforward, to say it turns you into an animal. In all the research online that we know of, anonymity has never had that effect of reducing self-awareness.” He suggests it might be more to do with the lack of consequences: after all, what percentage of people would steal, or lie, or drop litter, or if they knew they would not caught? 

Other researchers point to "disinhibition", where people feel less restrained and bound by social norms because they're communicating via a computer rather than face to face. Psychologist John Suller broke this down in a 2004 paper into several aspects, which Wired summarised as:

Dissociative anonymity ("my actions can't be attributed to my person"); invisibility ("nobody can tell what I look like, or judge my tone"); asynchronicity ("my actions do not occur in real-time"); solipsistic Introjection ("I can't see these people, I have to guess at who they are and their intent"); dissociative imagination ("this is not the real world, these are not real people"); and minimising authority ("there are no authority figures here, I can act freely").

Finally, US researcher Alice Marwick has a simple, if sad, answer for why online trolling exists:

"There’s the disturbing possibility that people are creating online environments purely to express the type of racist, homophobic, or sexist speech that is no longer acceptable in public society, at work, or even at home.”

If that's true, the abusive trolls are a by-product of how far we've come. Is that any comfort to their victims? I don't know. 

The "trollface" meme.

Helen Lewis is deputy editor of the New Statesman. She has presented BBC Radio 4’s Week in Westminster and is a regular panellist on BBC1’s Sunday Politics.

KARIM SAHIB/AFP/Getty Images
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Apple-cervix ears and spinach-vein hearts: Will humans soon be “biohacked”?

Leafy greens could save your life – and not just if you eat them.

You are what you eat, and now bioengineers are repurposing culinary staples as “ghost bodies” – scaffolding on which human tissues can be grown. Nicknamed “biohacking”, this manipulation of vegetation has potentially meaty consequences for both regenerative medicine and cosmetic body modification.

A recent study, published in Biomaterials journal, details the innovative use of spinach leaves as vascular scaffolds. The branching network of plant vasculature is similar to our human system for transporting blood, and now this resemblance has been put to likely life-saving use. Prior to this, there have been no ways of reproducing the smallest veins in the human body, which are less than 10 micrometres in diameter.

The team of researchers responsible for desecrating Popeye’s favourite food is led by bioengineering professor Glenn Gaudette and PhD student Joshua Gershlak at the Worcester Polytechnic Institute (WPI). They were discussing the dearth of organ donors over lunch when they were inspired to use their lunch to help solve the problem.

In 2015 the NHS released figures showing that in the last decade over 6000 people, including 270 children, had died while waiting for an organ transplant. Hearts, in particular, are in short supply as it is so far impossible to perfectly recreate a human heart. After a heart attack, often there is a portion of tissue that no longer beats, and so cannot push blood around the body. A major obstacle to resolving this is the inability to engineer dense heart muscle, peppered with enough capillaries. There must be adequate flow of oxygenated blood to every cell in order to avoid tissue death.

However, the scientists had an ingenious thought – each thin, flat spinach leaf already came equipped with its own microscopic system of channels. If these leaves were stacked together, the resulting hunk of human muscle would be dense and veiny. Cautiously, the team lined the cellulose matrix with cardiac muscle cells and monitored their progress. After five days they were amazed to note that the cells had begun to contract – like a beating heart. Microbeads, roughly the same size as blood cells, were pumped through the veins successfully.

Although the leafy engineering was a success, scientists are currently unaware of how to proceed with grafting their artificial channels into a real vasculatory system, not least because of the potential for rejection. Additionally, there is the worry that the detergents used to strip the rigid protein matrix from the rest of the leaf (in order for human endothelial cells to be seeded onto this “cellulose scaffolding”) may ruin the viability of the cells. Luckily, cellulose is known to be “biocompatible”, meaning your body is unlikely to reject it if it is properly buried under your skin.

Elsa Sotiriadis, Programme Director at RebelBio & SOSventures, told me: “cellulose is a promising, widely abundant scaffolding material, as it is renewable, inexpensive and biodegradable”, adding that “once major hurdles - like heat-induced decomposition and undesirable consistency at high concentrations - are overcome, it could rapidly transform 3D-bioprinting”. 

This is only the most recent instance of “bio-hacking”, the attempt to fuse plant and human biology. Last year scientists at the Pelling Laboratory for Biophysical Manipulation at the University of Ottawa used the same “scrubbing” process to separate the cellulose from a slice of Macintosh red apple and repopulate it with “HeLa” cervix cells. The human ear made from a garden variety piece of fruit and some cervix was intended as a powerful artistic statement, playing on the 1997 story of the human ear successfully grafted onto the back of a live mouse. In contrast to the WPI researchers, whose focus is on advancing regenerative medicine – the idea that artificial body parts may replace malfunctioning organic ones – Andrew Pelling, head of the Pelling Laboratory, is more interested in possible cosmetic applications and the idea of biohacking as simply an extension of existing methods of modification such as tattooing.

Speaking to WIRED, Pelling said: “If you need an implant - an ear, a nose - why should that aesthetic be dictated by the company that's created it? Why shouldn't you control the appearance, by doing it yourself or commissioning someone to make an organ?

The public health agency in Canada, which is unusually open to Pelling’s “augmented biology”, has supported his company selling modified body parts. Most significantly, the resources needed for this kind of biohacking – primarily physical, rather than pharmacological or genetic – are abundant and cheap. There are countless different forms of plant life to bend to our body ideals – parsley, wormwood, and peanut hairy roots have already been trialled, and the WPI team are already considering the similarities between broccoli and human lungs. As Pelling demonstrated by obtaining his equipment via dumpster-diving and then open-sourcing the instructions on how to assemble everything correctly, the hardware and recipes are also freely available.

Biohacking is gaining popularity among bioengineers, especially because of the possibility for even wackier uses. In his interview with WIRED, Pelling was excited about the possibility of using plants to make us sexier, wondering whether we could “build an erogenous interaction using materials that have textures you find pleasing [to change how our skin feels]? We're looking at asparagus, fennel, mushroom...” If he has his way, one day soon the saying “you are what you eat” could have an entirely different meaning.

Anjuli R. K. Shere is a 2016/17 Wellcome Scholar and science intern at the New Statesman

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