Editors’ choices on education and health care

We asked Britain’s newspaper and news magazine editors, as well as some senior broadcasters, about t

The questions

1 If you have children, do you (or did you) send them to private

or state school?

2 Did you yourself attend private or state school?

3 Do you use private health care?

4 What is your view of our public services, especially our education system and the health service?

The answers

John Witherow at the Sunday Times

My three kids all went or go to private school. I attended both state and private schools and my wife, who is naturally influential in our children’s education, went only to state school. I use both NHS and private health care, and my view of state secondary schools is that some of them are excellent but generally they underperform and a minority of them are letting down children.

Will Lewis at the Daily Telegraph

1 State school
2 State school
3 When I have to – eg, too long to wait for an operation/treatment
4 There are some brilliant state schools, and great hospitals, but the
overall quality is not good enough given the money that has been
invested by taxpayers.

Roger Alton (below) at the Independent

1 Yes, one, sent, private . . .
2 Yes, private
3 Yes, though it’s absurdly expensive and doesn’t really deliver . . . get early access to a doctor for check-up, hand up the arse and all that . . .
4 Health service seems pretty wonderful, though difficult to get in, and infrastructure awful – rubbish carpet tiles kind of thing; but my parents were very well cared for in their last days . . . education seems absolutely ghastly most of the time, especially in London, God knows why . . . partly awful parents, the dreadful random violence and yobbery of a lot of people, hostility to thought and study, poor teachers . . . very very sad that of the western world we haven’t built a free education system that people are proud of . . . also, fucking around with the syllabus awful, no games and sports, and dismal recreation stuff . . . theatre etc . . . it’s a miracle people do so well . . . personally I would advise people to flog their widescreens and try to send their kids private.

Gareth Morgan at the Daily Star Sunday

Most of what you ask is public record: yes, I have two children and they are both in state education; I went to a state school and my family has used a mixture of both NHS and private health care in the past year.
Along with the army of Daily Star Sunday readers and millions of ordinary Britons, I have huge respect for the doctors, nurses and teachers working on the front line.
But, in equal measure, I distrust the bad management and wasteful bureaucracy that puts a brake on those people, preventing them from doing their jobs to the best of their abilities. Modern-day lions led by donkeys.

John Ryley, head of Sky News

1 Both state and private
2 Both state and private
3 No
4 The NHS is very good when the chips are down.

Alan Rusbridger at the Guardian

1 Mixture of the two
2 State primary then private
3 Generally NHS. Have health insurance
4 I would guess the Guardian would generally be perceived as the paper most supportive of investment in public services in general and which devotes the most space towards education and the health service in particular.

Michael Grade at ITV

1 All three have been or are at a private school.
2 Private
3 Yes
4 Education: underinvested, overpoliticised and under-delivering. Class sizes and schools too big. I feel for teachers having to implement endless streams of directives coming from central government. There should be an all-party consensus on the way forward. Education is too important to be a political football.
Health: brilliant service despite political classes believing they can actually run it, which results in too much investment being poured into management systems.

Mark Thompson at the BBC

Thank you very much for asking
Mark to take part in a survey of editors. I’m afraid Mark doesn’t think it appropriate to take part in this as he does not answer questions on his family or private life and as editor-in-chief cannot express personal views about public policy matters. Sorry not to be able to help on this occasion.

Matthew d’Ancona at the Spectator

Will pass on this. Many thanks for asking me.

John Mullin at the Independent on Sunday

1 We have three kids, and they all go to state schools. That, though, is not quite the full story: when we moved from Edinburgh, we did so midterm and at short notice, and our eldest went to an (excellent) prep school. He’s back in the non-private sector now, but only because we managed to get him a place at the London Oratory. If we hadn’t managed that, he’d still be private. Our two daughters are much younger, and have better state options locally.
2 I was at Seafar Primary in Cumbernauld – and have very happy memories of it. Then, my parents made a big
sacrifice for me to go to private school in Glasgow. My elder siblings had a tough time at the local comprehensive, and have fewer glowing memories. I do feel something of a hypocrite, though.
3 I do have private health care. But I have only used it for physio when my creaking body gives out.
4 The NHS has been brilliant any time I have dealt with it – like when our youngest, aged two, swallowed a pile of a visitor’s sleeping tablets. It is perhaps less so when matters are less acute. As far as London is concerned, I don’t have too much faith in state secondary education, though such a responsibility leaves me feeling nauseous.

John Mulholland at the Observer
1 State
2 State
3 Have private health insurance through work
4 The quality of NHS care will surely vary depending on which part of the service you look at. But the health service is still free at the point of care, which is wonderful.
It seems that high-technology care and acute care of adults and children are generally excellent, but care that involves collaboration with other parts of the health service or social services, the community part of medicine and some mental health services are not as sleek or well funded. Cancer services have improved dramatically. It is so hard to deal with inequalities in health.
I think the picture in education is equally complex: tremendous advances in some areas – spending on labour and capital projects has been impressive – but has this resulted in a better standard of teaching inside Britain’s schools? I don’t know. My limited experience has been generally good, but I’m sure there is variance.
It’s beyond doubt, though, that the majority of people who work in Britain’s schools and hospitals are wonderfully committed and carry out hugely demanding tasks in extremely difficult circumstances. There are times when we present an unremittingly negative image of the UK’s health and education systems – because they ought to be scrutinised – and you have to wonder whether it has a corrosive effect on the people who work there. Perhaps all of us could spend a day in an inner-city classroom, or a night in an A&E unit.

Geordie Greig at the Evening Standard

1 Three children: all at private school
2 Private school
3 I use the National Health Service but also have Bupa
4 It is an indictment of government that so many people
in Britain would choose to use private health and private education rather than rely solely on the state systems.
For decades there has been general consensus that a good school and national health system are two pretty basic goals.

Peter Wright at the Mail on Sunday
1 Private
2 Both state and private, but predominantly private
3 Occasionally, but predominantly I use the NHS
4 Where do I start? I am sure Alastair will find the answers he is looking for in the pages of the Mail on Sunday.

Jason Cowley at the New Statesman
2 State school
3 I was a member of the company health-care scheme at each of my last two jobs – at the Observer and at Granta.
It’s wonderful that our health service is free at the point of use, but I believe wealthier people should be charged a small fee for seeing a GP as they do a dentist.
4 I would prefer to send my children to state school; fortunately, our local state school is one of the best in Britain. I profoundly disapprove of our culture of educational apartheid, of the way the richest 8 per cent or so buy themselves out of the system. I believe in streaming rather than in mixed-ability teaching, but within the state system.
Members of my family have been wonderfully well served by the health service in recent years. But it also needs urgent reform: too much money has been spent and wasted during the New Labour years.

Paul Dacre at the Daily Mail

When several days of silence followed the initial request to the Mail supremo Paul Dacre (below), Alastair Campbell followed up with an email:
“I was wondering whether you had received the questions I have put to all national paper editors about their education choices for the New Statesman issue of [23] March, which I will be editing, and when, given your stated interest in freedom of information, you might be deigning to reply.”

Dacre replied the following day:

“Thank you for your (ungrammatical) email. My secretary has been away recently and I am unaware of the questions you refer to. Perhaps you’d be kind enough to reissue them.”

Having done so, and having added a question about whether Dacre felt his personal choices influenced his papers’ coverage of public services, Campbell wrote again, twice, first thanking him for his reminder about grammar, and offering him a day’s work as proofreader at the New Statesman, then saying:

“I hope you have had time to look at the questions for my guest-edited New Statesman. I know how busy you must be but hope you find the minute or under it will take to answer.”

He also posted a public request for the information on his website:

“Come on, Mr Dacre, it won’t take long. I read somewhere the other day that you were a great believer in freedom of information, or does that only apply to people deemed by you to be in ‘public life’, not people of vast wealth and some influence who peddle prejudice and poison into public life on a daily basis?”

Finally, Dacre answered (see below), followed soon afterwards by Peter Wright, editor of the Mail on Sunday. Campbell sent a further email asking Dacre to confirm that the independent school in question was Eton and asking at what point the children of public figures did become “fair game” for the media. Then the trail went quiet . . . Campbell did, however, post a message on his Facebook page that he still loathed the Mail but was grateful for the answers. This led to angry messages suggesting Campbell was being far too nice, and a debate about who would play Dacre in a film.

1 While I am fair game to be written about, my children aren’t, which is why I never talk about them. It is, however, in the public domain that they attended the same independent school to which one of them won
a scholarship. Both boys also spent some years at state primary schools.
2 I took the eleven-plus and won an assisted place to a direct-grant independent school, which took
a third of its pupils on similar scholarships paid for by the local authority. The assisted places scheme – which had given so many children from homes that couldn’t afford fees the chance of a top education – was killed by this Labour government.
3 I have used and use both the NHS and – as a member of the company’s health insurance scheme – private medicine. I am inordinately grateful to both sectors.
4 The Mail’s views of Britain’s
public services are fully outlined in our leader columns.

This article first appeared in the 23 March 2009 issue of the New Statesman, Campbell guest edit

NEAL FOX FOR NEW STATESMAN
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They know where you live

Imagine your house being raided by armed police. That’s what happened to Mumsnet’s Justine Roberts after she fell victim to an internet hoaxer.

At around midnight on Tuesday 11 August 2015, a man dialled 999 to report a murder. A woman had been killed in her London home, he said, before hanging up without offering his name. A second call followed. This time, the man claimed to be the killer. He told the operator that he had now taken the woman’s children hostage at the Islington address. They were locked with him inside a room in the house, he said. The police responded with reassuring speed. Fifteen minutes later, eight officers, five of them armed with automatic weapons, accompanied by saliva-flecked dogs, arrived at the scene and took up position in neighbouring front gardens. When one officer banged on the front door of the house, the team was greeted, moments later, not by a masked murderer but by a blinking and bewildered au pair.

Justine Roberts, the woman whom the caller claimed to have killed, was in fact nearly 2,000 kilometres away – in Italy, holidaying with her husband and children. After explaining this to the police, the au pair called Roberts, who assumed that the incident was an unfortunate misunderstanding, one that could be unpicked after the vacation. It was no mistake. Roberts had been the victim of “swatting”, the term given to a false emergency call designed to bait an armed unit of police officers to storm someone’s home. It wasn’t until a few days later, as the family was preparing to return to London, that Roberts discovered that she had been the target of a planned and sustained attack, not only on her household, but also on her business.

Roberts is the founder of Mumsnet, the popular British internet discussion forum on which parents share advice and information. A few days before the swatting incident, members of 8chan, a chat room that prides itself on being an open, anonymous platform for free speech, no matter how distasteful, had registered accounts on Mums­net with the aim of trolling people there. When legitimate Mumsnet users identified and then ridiculed the trolls, some retreated to 8chan to plot more serious vengeance in a thread that the police later discovered. Roberts wasn’t involved in the online skirmish but, as the public face of the site, she was chosen as the first target.

After the initial armed response, Roberts’s perception was that the police were unconcerned about the swatting attack. “We were told that there was no victim, so there was not much that could be done,” she told me. The hoax caller, however, was not finished. In the days after the incident, there was chatter on Mumsnet and Twitter about what had happened. A Mumsnet user whom I will call Jo Scott – she requested anonymity for her own safety – exchanged heated messages with a hacker who claimed responsibility for the 999 call.

“It descended into jokes and silliness, like many things do,” Scott said. “I didn’t take it seriously when the hacker said he had big surprises in store.” She doesn’t believe that what happened next was personal. “I think I was just easy to find.”

A few days after police were called to Roberts’s home, Scott was in her bedroom while her husband was sitting downstairs playing video games. At 11pm, she heard a noise outside. “I looked out of the window and saw blue flashing lights in the street,” she recalled. “I could hear shouting but I didn’t pay it much notice.” Then she heard her husband open the front door. Police rushed into the house. An armed officer shouted upstairs, asking Scott if she was hurt. When she replied that she was fine, he told her to fetch her two young children: he needed to see them. Scott shook her sons awake, explaining, so as not to alarm them, that the police had come to show the boys their cars. As the three of them went downstairs, the officers swept up through the house, repeatedly asking if there were any weapons on the property.

“I was beyond confused by this point,” Scott said. “Everyone was carrying a gun. They had little cutaway bits so you could see the bullets. My eldest asked one of the officers if he could have a go on his gun and went to touch it.”

As Scott sat with an officer downstairs, she asked what had happened to her husband. “I later found out that the noises I’d heard were the police calling for him to come outside,” she said. “He dropped the PlayStation controller as he left the room. It was only later that we realised it’s a good job he did: in the dark, the controller might have looked like a weapon.”

Outside, Scott’s husband had been surrounded and arrested. Other police ­officers were on the lookout in the front gardens of nearby properties, having warned the couple’s neighbours to stay indoors, away from their windows. “One of the officers said it was beginning to look like a hoax,” Scott said. “Then he mentioned swatting. As soon as he said that word, I twigged that I’d seen the term that day on Twitter in relation to the Mumsnet hack.”

***

The term “swatting” has been used by the FBI since 2008. “Swat” is an acronym of “Special Weapons and Tactics”, the American police squads routinely called to intervene in hostage situations. It is, in a sense, a weaponised version of a phoney order of pizza, delivered as a prank to a friend’s home, albeit one that carries the possibility of grave injury at the hands of police. For perpetrators, the appeal is the ease with which the hoax can be set in motion and the severity of the results. With a single, possibly untraceable phone call, dialled from anywhere in the world, it is possible to send an armed unit to any address, be it the home of a high-profile actor whom you want to prank or that of someone you want to scare.

In America, where swatting originated, the practice has become so widespread – targets have included Tom Cruise, Taylor Swift, Clint Eastwood and the Californian congressman Ted Lieu – that it is now classed as an act of domestic terrorism. In the UK, where Justine Roberts’s was one of the first recorded cases, swatting is classed as harassment, though that may change if these and other forms of internet vigilante attacks, such as doxxing, become increasingly commonplace.

Doxxing involves the publication of someone’s personal details – usually their home address, phone numbers, bank details and, in some cases, email address – on the internet. It is often the prelude to swatting: after all, the perpetrator of a hoax cannot direct the police to the target’s home address until this is known. (During the week of the Mumsnet attacks, one of the perpetrators attempted to locate another target using their computer’s IP address, which can identify where a person is connected to the internet, often with alarming precision. Their calculation, however, was slightly out; police were called to a neighbour’s address.)

Though doxxing has a less dramatic outcome than swatting, the psychological effects can be just as severe. For victims – usually people who are active on the internet and who have outspoken opinions or who, in the eyes of an internet mob, have committed some kind of transgression – the mere threat of having their personal information made available on the web can cause lasting trauma. A Canadian software developer whose home address, bank details, social security number and email history were published online in 2014 told me that he now keeps an axe by his front door. “I still don’t feel safe here,” he said. “It’s terrifying.”

Christos Reid, a social media manager for a software company, was doxxed last year. Reid’s information came from a website he had registered seven years earlier. “I woke up one morning to find a tweet announcing my personal details,” he told me. When he asked the Twitter account holder to take down the address, he was told to commit suicide. Reid said he was “OK for about half an hour”; but then, after he went out, he broke down in the street. “I’ve become more paranoid,” he said. He no longer gives out business cards with personal information.

Reid lives in London, but at the time of the doxx he was attending an event in Nottingham, home to the British police’s largest cybercrime division. He was impressed with the police response, even though they told him that they had not heard of the term “doxxing” before. “I was interviewed by two separate people about my experiences who then compiled everything into a case file and transferred it to the Met. When I arrived home, an officer visited me to discuss what happened and my options.”

The policeman explained harassment law to Reid, and offered advice on how to improve security at his flat and what to do if someone hostile turned up at the address. Reid shouldered the repercussions of what had happened alone; no suspects were identified. A spokesperson for the Metropolitan Police similarly said that although detectives from Islington CID have investigated the swatting attacks made on Roberts and Scott, no suspects have been identified “at this time”, even as “inquiries continue”.

Doxxing may seem to be a mild form of harassment but it carries with it an implicit threat of impending violence; the worrying message is: “We know where you live.” Unlike swatting, which is always malicious, doxxing is sometimes viewed by its perpetrators as virtuous. In November 2014, hackers claiming to be aligned with the internet group Anonymous published personal information allegedly belonging to a Ku Klux Klan member from Missouri. The hackers said that their action was a response to the KKK’s threat to use lethal force against demonstrators in the city of Ferguson, Missouri, protesting against the killing of the unarmed black teenager Michael Brown by a white police officer. In January 2015 hackers claiming to be from Isis took over US Central Command’s Twitter account and posted information about senior military officers, including phone numbers and email addresses. In each case, those carrying out the doxxing believed, however mistakenly, in the virtue of their actions and hoped that the information could be used to bring punishment or ruin to the subject.

The term “doxxing” may be new but the practice is an old one. The Hollywood blacklist revealed the political beliefs and associations of actors and directors in the late 1940s as a way to invite shame, deny employment and dissuade others from following their example. “But it has become a lot easier to find people’s private details with the help of the internet,” Jeroen Vader told me. Vader owns Pastebin, a website that allows users to upload and distribute text documents, and where much of the personal data is anonymously uploaded and shared. “People post their private information on social networks,” he said. “A lot of people aren’t aware that their information is so easily available to others.”

In Justine Roberts’s case, the perpetrator may not even have needed to look at social networks to mine her personal information. “If you’re on the electoral roll, you’re easy to find,” she said. “There’s not much you can do to stop people getting hold of your data one way or another, whether it’s for nefarious reasons or simply to better advertise to you. We live in a world that is constantly trying to gather more information about us.”

Jeroen Vader said he has noticed an “upward trend” in the number of doxxing posts uploaded to Pastebin in recent months, but insisted that when someone uses the site’s abuse report system these offending posts are removed immediately.

Across social media companies, action is more often reactive than proactive. Victoria Taylor, a former director at Reddit, one of the largest community-driven websites in the world, said that the rule against publishing other users’ personal information has been “consistently one of the site’s most basic policies” and that “any violation of this rule is taken extremely seriously by the team and community”. Still, she was only able to recommend that victims of doxxing send a message to the site’s administrators. Similarly, when asked what a person can do to remove personal details that have been published without permission, a Twitter spokesperson said: “Use our help form.”

The spokesperson added: “There has def­initely been an overall increase in doxxing since 2006, both on Twitter and on the internet more generally.” She attributed this rise to the emergence of search engines such as Intelius and Spokeo, services designed to locate personal information.

***

The surge in the number of dox­xing and swatting attacks is in part a result of the current lack of legal protection for victims. Confusion regarding the law on doxxing is pervasive; the term is even not mentioned in either US or European law. In a tutorial posted on Facebook in 2013, the writer claims: “Doxxing isn’t illegal as all the information you have obtained is public,” and adds: “But posting of the doxx might get you in a little trouble.”

Phil Lee, a partner in the privacy, security and information department of Fieldfisher based at the law firm’s office in Silicon Valley, said that differing privacy laws around the world were part of the problem. “Various countries have laws that cover illegal or unauthorised obtaining of data. Likewise, some of the consequences of releasing that data, such as defamation or stalking, cover elements of what we now term doxxing. But there is no global law covering what is a global phenomenon.” Indeed, Roberts believes that her London address was targeted from America – the 999 call was routed through a US proxy number.

One challenge to creating a law on doxxing is that the sharing of personal information without permission has already become so widespread in the digital age. “If a law was to state something like, ‘You must not post personal information about another person online without their consent,’ it wouldn’t reflect how people use the internet,” Lee said. “People post information about what their friends and family members have been doing all the time without their consent.

“Such a law could have a potentially detrimental effect on freedom of speech.”

Lee believes that a specific law is unnecessary, because its potentially harmful effects are already covered by three discrete pieces of legislation dealing with instances where a person’s private information is obtained illegally, when that information is used to carry out illegal acts and when the publication of the information is accompanied by a threat to incite hatred. However, this does not adequately account for cases in which the information is obtained legally, and then used to harass the individual in a more legally ambiguous manner, either with prank phone calls or with uninvited orders of pizza.

Susan Basko, an independent lawyer who practises in California and who has been doxxed in the course of her frequent clashes with internet trolls, believes that the onus should be on the law, rather than the public. She points out that in the US it is a crime to publicise information about a government employee such as their home address, their home and cellphone numbers, or their social security number, even if the information is already online. “This law should apply to protect all people, not just federal employees,” she said. “And websites, website-hosting companies and other ISPs should be required to uphold this law.”

Basko said that doxxing will continue to increase while police have inadequate resources to follow up cases. For now, it is up to individuals to take preventative measures. Zoë Quinn, an American game designer and public speaker who was doxxed in 2014, has launched Crash Override, a support network and assistance group for targets of online harassment, “composed entirely of experienced survivors”.

Quinn, who spoke about the problem at a congressional hearing in Washington, DC in April last year, recently posted a guide on how to reduce the likelihood of being doxxed. “If you are worried you might some day be targeted,” she wrote, “consider taking an evening to stalk yourself online, deleting and opting out of anything you’re not comfortable with.”

Both Scott and Roberts have changed their privacy habits following the attacks. Scott is more careful about interacting with strangers online, while Roberts uses scrambler software, which ensures that she never uses the same password for more than one online site or service.

For both women’s families, the effects of their encounters with armed police have also lingered. When one day recently Roberts’s husband returned home early from work, the au pair called the police, believing it was an intruder. And Scott is haunted by what happened.

“What if my husband had made a sudden move or resisted in some way? What if my eldest had grabbed the gun instead of gently reaching for it? What if people locally believed that my husband did actually have guns in the house?” she asks. “I don’t think the people making these sorts of hoax calls realise the impact.” 

This article first appeared in the 28 April 2016 issue of the New Statesman, The new fascism