Thousands of Jobcentre staff from 37 call centres are on strike around the country today. The 24 hour walk-out follows a two day strike in January, though Jobcentres on the high street will not be affected.
In March, the 7,000 members of the Public and Commercial Services union (PCS) voted 70% in favour of the strike action (with 43% turnout). The Department for Work and Pensions have said they are disappointed by the decision, and that the staff have "good terms of employment including generous holidays, and have a good amount of flexibility."
The PCS argue for an end to their target-driven culture, with general secretary Mark Serwotka saying the staff - and even their toilet breaks - "are monitored and constantly questioned [ ...] every minute of the day."