Fearing the brown envelope: sickness benefits and welfare reform

"I try not to read about it cos it’s so frightening."

For the past three years, and at a time of increased anxiety for sick and disabled people given ongoing welfare reform, I have been studying the lives of long-term sickness benefits recipients in North East England as part of my PhD research.

Narratives revealed a huge amount of fear and trepidation over ongoing welfare reform. Participants spoke about worrying about the Work Capability Assessment (WCA) carried out by Atos on a daily basis, accompanied by a deep mistrust of the entire system. Below, Fred (all names are pseudonyms), 53, who has been receiving Incapacity Benefit (IB) for 9 years and suffers polyarthritis, gives his thoughts on the process:

I think it’s gonna cause breakdowns, possibly even the worst case scenario y’know topping yourself. If the Government could cut a penny in half, they would. I think if they could bring euthanasia in, they would. If they could find a way of getting round all the moral outrage they’d probably do it. Take all the lame ones out, just like a sick animal.

This is particularly noteworthy given that statistics suggest sick and disabled people have considered suicide as a result of fear over the assessment process. In a survey of over 300 people receiving IB, MIND found that 51 per cent of people reported the fear of assessment had made them feel suicidal.

Some respondents specifically mentioned their fear over receiving an official-looking brown envelope through their letterbox – a possible indicator of communication from the DWP. Sarah, 54, has battled with mental health problems all her life and is now dealing with a range of physical health problems such as arthritis and Reynaud’s syndrome, said of her daily dread of being selected for the reassessment:

When the postman comes with any sort of brown envelope it is really worrying… I try not to read about it cos it’s so frightening, it’s like 'oh my God they’ll send you to the dole straightaway' is what’s in your mind. Who will employ you, and what jobs are there? Where are the jobs? If they send me for a job 20 miles away, how do I afford the bus fare on minimum wage?

Aside from the obvious fear presented in the narratives, a feeling of stigma and shame was described as being created by political and mass media representations of the reform process. An increasingly unavoidable occurrence within government rhetoric and the media is the labelling of sick and disabled people who are receiving welfare benefits. There is no mention of the causes, symptoms, lack of diagnosis, treatment or support.

Upcoming Disability Living Allowance (DLA) reforms are poised to create further anxiety and distress for sick and disabled people. The Government has pledged to cut DLA by 20 per cent and are replacing DLA with Personal Independence Payments (PIP) which sees the end of the automatic entitlement of people with certain impairments and focuses instead on support for those deemed 'most in need' (pdf).

Iain Duncan Smith suggested that the 30 per cent rise for claims for DLA was a result of fraud in the system, despite the fact that official DWP figures estimate fraud is a mere 0.5 per cent. What is often unsaid is that DLA is not simply an out-of-work sickness benefit – it is intended to help people meet the extra costs of disability-related care and mobility whether in paid employment or not. In August the government announced that Atos will be responsible for carrying out the PIP assessment, a contract worth a huge £400m. Given that the handling of the WCA by Atos was "impersonal and mechanistic" and essentially deemed unfit for purpose, it can only be hoped that history will not repeat itself with the forthcoming DLA assessments.

Photograph: Getty Images

Kayleigh Garthwaite is a Postdoctoral Research Associate in the Department of Geography at Durham University

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The problems with ending encryption to fight terrorism

Forcing tech firms to create a "backdoor" to access messages would be a gift to cyber-hackers.

The UK has endured its worst terrorist atrocity since 7 July 2005 and the threat level has been raised to "critical" for the first time in a decade. Though election campaigning has been suspended, the debate over potential new powers has already begun.

Today's Sun reports that the Conservatives will seek to force technology companies to hand over encrypted messages to the police and security services. The new Technical Capability Notices were proposed by Amber Rudd following the Westminster terrorist attack and a month-long consultation closed last week. A Tory minister told the Sun: "We will do this as soon as we can after the election, as long as we get back in. The level of threat clearly proves there is no more time to waste now. The social media companies have been laughing in our faces for too long."

Put that way, the plan sounds reasonable (orders would be approved by the home secretary and a senior judge). But there are irrefutable problems. Encryption means tech firms such as WhatsApp and Apple can't simply "hand over" suspect messages - they can't access them at all. The technology is designed precisely so that conversations are genuinely private (unless a suspect's device is obtained or hacked into). Were companies to create an encryption "backdoor", as the government proposes, they would also create new opportunities for criminals and cyberhackers (as in the case of the recent NHS attack).

Ian Levy, the technical director of the National Cyber Security, told the New Statesman's Will Dunn earlier this year: "Nobody in this organisation or our parent organisation will ever ask for a 'back door' in a large-scale encryption system, because it's dumb."

But there is a more profound problem: once created, a technology cannot be uninvented. Should large tech firms end encryption, terrorists will merely turn to other, lesser-known platforms. The only means of barring UK citizens from using the service would be a Chinese-style "great firewall", cutting Britain off from the rest of the internet. In 2015, before entering the cabinet, Brexit Secretary David Davis warned of ending encryption: "Such a move would have had devastating consequences for all financial transactions and online commerce, not to mention the security of all personal data. Its consequences for the City do not bear thinking about."

Labour's manifesto pledged to "provide our security agencies with the resources and the powers they need to protect our country and keep us all safe." But added: "We will also ensure that such powers do not weaken our individual rights or civil liberties". The Liberal Democrats have vowed to "oppose Conservative attempts to undermine encryption."

But with a large Conservative majority inevitable, according to polls, ministers will be confident of winning parliamentary support for the plan. Only a rebellion led by Davis-esque liberals is likely to stop them.

George Eaton is political editor of the New Statesman.

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