Children in Jerusalem look at a brochure with images of the Holocaust, 1961. Photograph: Erich Hartmann/Magnum Photos
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The ever-changing face of Holocaust studies

The road to ruin.

At meetings across the country on Holocaust Memorial Day, worthies intoned the “lessons of the Holocaust” and warned that we must “learn from the past”. But ask most historians and they will blanche at the thought of anything as static or as simple as “lessons”. Over the past five decades, “Holocaust studies” have altered almost beyond recognition and explanations for what occurred have changed significantly.

In the 1950s, most people regarded the Third Reich as a criminal regime that had been run by crazed sadists. Nazi anti-Semitism, it was thought, had been a device to distract the masses. And it was widely believed that few Germans or inhabitants of conquered countries had sympathised with the assault on the Jews. As for the Jews themselves, they had gone to the gas chambers like lambs to the slaughter.

This narrative was both a legacy of the Nuremberg trials and a convenient fiction used to justify Cold War alliances and enmities. At Nuremberg, the surviving “top Nazis” took the fall for the crimes of the regime. Former Axis powers or belligerents now within the Nato fold were presented as having been unwilling or unwitting accomplices of the Nazis.

The first crack in this facade came with the trial of Adolf Eichmann in Jerusalem in 1961- 62. The Israeli authorities orchestrated the hearings to present every dimension of Jewish life under Nazi rule, with the emphasis on forms of resistance. They arranged for Nazi collaboration to be exposed, while “bystanders”, particularly the Allied powers and the Vatican, were shamed by evidence of their inaction.

However, the impact of the trial was shaped most decisively by the reporting of Hannah Arendt, who wrote about it for the New Yorker. She saw in Eichmann a living vindication of her earlier analysis of totalitarianism. His unthinking obedience was the reflex of totalitarian man, the “banality of evil”. Arendt’s (erroneous) description of Eichmann’s character irritated historians who detected rather more ideology and animosity in his conduct. And she provoked outrage with her claim that the Jewish leadership had colluded in their own destruction.

This allegation was strongly influenced by Raul Hilberg’s monumental study The Destruction of the European Jews (1961). Hilberg, whose Jewish family had fled Austria after the Anschluss, disparaged survivor testimony and drew almost exclusively on German documentation. But in the German record the Jews were always portrayed as outwitted and complaisant. Consequently, Hilberg’s work generated the impression of a bureaucratic machine that crushed hapless, silent victims.

The controversy that Hilberg’s book aroused marked the birth of what today we call “Holocaust studies”. Yad Vashem in Jerusalem, Israel’s official Holocaust memorial and museum, became an engine of research. During the 1970s and 1980s, Isaiah Trunk, Israel Gutman, Shmuel Krakowski, Dov Levin and Yitzhak Arad, all of whom had endured the ghettos and the camps, or else had fought as partisans, published histories of Jewish life under Nazi rule, with an emphasis on eastern Europe and varieties of resistance. The stereotype of Jews passively accepting their fate was shattered forever.

Meanwhile, German scholarship (mainly in West Germany) was galvanised by the trial of Auschwitz personnel that began in Frankfurt in 1963. And by the 1970s a division of labour had emerged: Israeli and Jewish historians wrote about the victims; the Germans inquired obsessively into the structure and functions of the Nazi state; while the Americans took a broader approach.

In 1970, the American historian Karl A Schleunes published The Twisted Road to Auschwitz, a pioneering work that challenged the idea that there was a direct route from Mein Kampf to the Final Solution. Schleunes argued that anti-Jewish policy was poorly developed when the Nazis came to power and jostled with other priorities. The regime, he insisted, had “stumbled” into genocide.

Through the 1970s and early 1980s research circled with increasing sterility around a narrow range of questions, drawing on the same limited range of sources. Had Hitler always intended to annihilate the Jews or did he drift into a murderous policy? Was there a single “Führer order” and if so, when was it issued? Was the genocide the result of planning or the consequence of “cumulative radicalisation”?

The principal figures in these exchanges were mostly West Germans: Eberhard Jäckel, a proponent of the “intentionalist” interpretation; Uwe Dietrich Adam, who followed Schleunes in arguing that the regime had lurched from one policy to another with no clear goal; and Martin Broszat, who exemplified the “functionalist” approach. It was an American, Christopher Browning, who blended the functionalist interpretation, in which human agency was downplayed, with a greater sensitivity to ideology and personality.

In 1982, the election of Helmut Kohl as West German chancellor opened the way to a controversial reassessment. Kohl wanted to “normalise” German history, treating the Nazi years as a phase in the longue durée of modernisation, and subsuming the Holocaust into a century of genocide. This agenda, and the efforts of Andreas Hillgruber and Ernst Nolte to tell a patriotic national story, triggered the “Historikerstreit”, a dispute about the singularity of Nazi crimes.

Kohl’s subsequent attempt to embrace the East Germans, following reunification, as victims of an undifferentiated totalitarianism that had lasted from 1933 to 1990 stimulated comparative studies. These in fact tended to underscore the specificity of Nazism. More significantly, the end of the Cold War allowed access to previously closed archives in the old Soviet bloc and enriched the corpus of available source material.

German reunification raised other unfinished business, such as the disposal of looted gold recovered from the Nazis in 1945. Swiss banks and German corporations, insurance firms, the art market and even railways were soon the subject of industrial-scale historical research by specially commissioned teams under the leadership of established scholars.

The resulting studies transformed the historical landscape. As Götz Aly concluded in Hitler’s Beneficiaries (2005), the transfer of wealth from Jews to Germans widened the circle of complicity to almost every German citizen. A similar dynamic extended across Europe and was summed up by Jan Gross in his recent book Golden Harvest. From France to Poland, non-Jews saw Jews as fair game, to be squeezed and then disposed of.

Meanwhile, explanations for the genocide were reshaped, first by postmodern theorists and then by the resurgence of national hatreds and ethnic cleansing unleashed by the collapse of communism.

In 1989, Zygmunt Bauman published Modernity and the Holocaust, in which he maintained that Nazi genocide was the apogee of Enlightenment rationality. Shortly afterwards, Michael Burleigh and Wolfgang Wipperman’s The Racial State sought to show how racial-biological thinking informed all official policy and infused everyday life in the Third Reich. The role of doctors, psychiatrists and demographers in applying eugenic ideas seemed to corroborate Bauman’s dark version of modernity.

Yet it was hard to think in such terms when the news was delivering images of slaughter from Bosnia and Rwanda. In Ordinary Men (1992), his study of a reserve police battalion that murdered tens of thousands of Jews in Poland, Browning had tilted in favour of situational factors such as peer pressure to explain the killers. By contrast, Daniel Goldhagen, whose book Hitler’s Willing Executioners (1996) examined the same cadre, concluded that they were driven by crude Judaeophobia. In his version the killers revelled in tormenting Jews before killing them in ways far removed from the industrial mass murder conjured up by Bauman.

By the end of the 1990s, personal agency and beliefs had become central to explaining both “perpetrators” and “bystanders”. To some extent, this reflected a shift from German to American scholarship. Robert Gellatelly, Eric Johnson and Peter Fritzsche argued that the Third Reich had relied less on coercion and more on consent. The Nazi concept of an idealised people’s community, was no longer dismissed as propaganda.

A new generation of young German historians produced a number of studies that amended our understanding of the timing and character of the Final Solution. While Hitler’s role remained decisive, it became apparent that his minions and satraps had far more autonomy than was once thought.

Jewish historians had long bemoaned the absence of a Jewish dimension from such research and the availability of vast collections of testimony, notably the USC Shoah Foundation, rendered the omission ever more untenable. But how to use it? Saul Friedländer’s magnificent volumes on Nazi Germany and the Jews (1997 and 2007), finally offered a model of how to write an “integrated” history that combined the conduct of the perpetrators with Jewish responses.

Fifty years after Arendt and Hilberg ruffled feathers, the “lessons of the Holocaust” seem no clearer and efforts to comprehend the Jewish tragedy continue to provoke as much controversy as reflection.

David Cesarani is research professor in history at Royal Holloway, University of London

This article first appeared in the 11 February 2013 issue of the New Statesman, Assange Alone

NEAL FOX FOR NEW STATESMAN
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They know where you live

Imagine your house being raided by armed police. That’s what happened to Mumsnet’s Justine Roberts after she fell victim to an internet hoaxer.

At around midnight on Tuesday 11 August 2015, a man dialled 999 to report a murder. A woman had been killed in her London home, he said, before hanging up without offering his name. A second call followed. This time, the man claimed to be the killer. He told the operator that he had now taken the woman’s children hostage at the Islington address. They were locked with him inside a room in the house, he said. The police responded with reassuring speed. Fifteen minutes later, eight officers, five of them armed with automatic weapons, accompanied by saliva-flecked dogs, arrived at the scene and took up position in neighbouring front gardens. When one officer banged on the front door of the house, the team was greeted, moments later, not by a masked murderer but by a blinking and bewildered au pair.

Justine Roberts, the woman whom the caller claimed to have killed, was in fact nearly 2,000 kilometres away – in Italy, holidaying with her husband and children. After explaining this to the police, the au pair called Roberts, who assumed that the incident was an unfortunate misunderstanding, one that could be unpicked after the vacation. It was no mistake. Roberts had been the victim of “swatting”, the term given to a false emergency call designed to bait an armed unit of police officers to storm someone’s home. It wasn’t until a few days later, as the family was preparing to return to London, that Roberts discovered that she had been the target of a planned and sustained attack, not only on her household, but also on her business.

Roberts is the founder of Mumsnet, the popular British internet discussion forum on which parents share advice and information. A few days before the swatting incident, members of 8chan, a chat room that prides itself on being an open, anonymous platform for free speech, no matter how distasteful, had registered accounts on Mums­net with the aim of trolling people there. When legitimate Mumsnet users identified and then ridiculed the trolls, some retreated to 8chan to plot more serious vengeance in a thread that the police later discovered. Roberts wasn’t involved in the online skirmish but, as the public face of the site, she was chosen as the first target.

After the initial armed response, Roberts’s perception was that the police were unconcerned about the swatting attack. “We were told that there was no victim, so there was not much that could be done,” she told me. The hoax caller, however, was not finished. In the days after the incident, there was chatter on Mumsnet and Twitter about what had happened. A Mumsnet user whom I will call Jo Scott – she requested anonymity for her own safety – exchanged heated messages with a hacker who claimed responsibility for the 999 call.

“It descended into jokes and silliness, like many things do,” Scott said. “I didn’t take it seriously when the hacker said he had big surprises in store.” She doesn’t believe that what happened next was personal. “I think I was just easy to find.”

A few days after police were called to Roberts’s home, Scott was in her bedroom while her husband was sitting downstairs playing video games. At 11pm, she heard a noise outside. “I looked out of the window and saw blue flashing lights in the street,” she recalled. “I could hear shouting but I didn’t pay it much notice.” Then she heard her husband open the front door. Police rushed into the house. An armed officer shouted upstairs, asking Scott if she was hurt. When she replied that she was fine, he told her to fetch her two young children: he needed to see them. Scott shook her sons awake, explaining, so as not to alarm them, that the police had come to show the boys their cars. As the three of them went downstairs, the officers swept up through the house, repeatedly asking if there were any weapons on the property.

“I was beyond confused by this point,” Scott said. “Everyone was carrying a gun. They had little cutaway bits so you could see the bullets. My eldest asked one of the officers if he could have a go on his gun and went to touch it.”

As Scott sat with an officer downstairs, she asked what had happened to her husband. “I later found out that the noises I’d heard were the police calling for him to come outside,” she said. “He dropped the PlayStation controller as he left the room. It was only later that we realised it’s a good job he did: in the dark, the controller might have looked like a weapon.”

Outside, Scott’s husband had been surrounded and arrested. Other police ­officers were on the lookout in the front gardens of nearby properties, having warned the couple’s neighbours to stay indoors, away from their windows. “One of the officers said it was beginning to look like a hoax,” Scott said. “Then he mentioned swatting. As soon as he said that word, I twigged that I’d seen the term that day on Twitter in relation to the Mumsnet hack.”

***

The term “swatting” has been used by the FBI since 2008. “Swat” is an acronym of “Special Weapons and Tactics”, the American police squads routinely called to intervene in hostage situations. It is, in a sense, a weaponised version of a phoney order of pizza, delivered as a prank to a friend’s home, albeit one that carries the possibility of grave injury at the hands of police. For perpetrators, the appeal is the ease with which the hoax can be set in motion and the severity of the results. With a single, possibly untraceable phone call, dialled from anywhere in the world, it is possible to send an armed unit to any address, be it the home of a high-profile actor whom you want to prank or that of someone you want to scare.

In America, where swatting originated, the practice has become so widespread – targets have included Tom Cruise, Taylor Swift, Clint Eastwood and the Californian congressman Ted Lieu – that it is now classed as an act of domestic terrorism. In the UK, where Justine Roberts’s was one of the first recorded cases, swatting is classed as harassment, though that may change if these and other forms of internet vigilante attacks, such as doxxing, become increasingly commonplace.

Doxxing involves the publication of someone’s personal details – usually their home address, phone numbers, bank details and, in some cases, email address – on the internet. It is often the prelude to swatting: after all, the perpetrator of a hoax cannot direct the police to the target’s home address until this is known. (During the week of the Mumsnet attacks, one of the perpetrators attempted to locate another target using their computer’s IP address, which can identify where a person is connected to the internet, often with alarming precision. Their calculation, however, was slightly out; police were called to a neighbour’s address.)

Though doxxing has a less dramatic outcome than swatting, the psychological effects can be just as severe. For victims – usually people who are active on the internet and who have outspoken opinions or who, in the eyes of an internet mob, have committed some kind of transgression – the mere threat of having their personal information made available on the web can cause lasting trauma. A Canadian software developer whose home address, bank details, social security number and email history were published online in 2014 told me that he now keeps an axe by his front door. “I still don’t feel safe here,” he said. “It’s terrifying.”

Christos Reid, a social media manager for a software company, was doxxed last year. Reid’s information came from a website he had registered seven years earlier. “I woke up one morning to find a tweet announcing my personal details,” he told me. When he asked the Twitter account holder to take down the address, he was told to commit suicide. Reid said he was “OK for about half an hour”; but then, after he went out, he broke down in the street. “I’ve become more paranoid,” he said. He no longer gives out business cards with personal information.

Reid lives in London, but at the time of the doxx he was attending an event in Nottingham, home to the British police’s largest cybercrime division. He was impressed with the police response, even though they told him that they had not heard of the term “doxxing” before. “I was interviewed by two separate people about my experiences who then compiled everything into a case file and transferred it to the Met. When I arrived home, an officer visited me to discuss what happened and my options.”

The policeman explained harassment law to Reid, and offered advice on how to improve security at his flat and what to do if someone hostile turned up at the address. Reid shouldered the repercussions of what had happened alone; no suspects were identified. A spokesperson for the Metropolitan Police similarly said that although detectives from Islington CID have investigated the swatting attacks made on Roberts and Scott, no suspects have been identified “at this time”, even as “inquiries continue”.

Doxxing may seem to be a mild form of harassment but it carries with it an implicit threat of impending violence; the worrying message is: “We know where you live.” Unlike swatting, which is always malicious, doxxing is sometimes viewed by its perpetrators as virtuous. In November 2014, hackers claiming to be aligned with the internet group Anonymous published personal information allegedly belonging to a Ku Klux Klan member from Missouri. The hackers said that their action was a response to the KKK’s threat to use lethal force against demonstrators in the city of Ferguson, Missouri, protesting against the killing of the unarmed black teenager Michael Brown by a white police officer. In January 2015 hackers claiming to be from Isis took over US Central Command’s Twitter account and posted information about senior military officers, including phone numbers and email addresses. In each case, those carrying out the doxxing believed, however mistakenly, in the virtue of their actions and hoped that the information could be used to bring punishment or ruin to the subject.

The term “doxxing” may be new but the practice is an old one. The Hollywood blacklist revealed the political beliefs and associations of actors and directors in the late 1940s as a way to invite shame, deny employment and dissuade others from following their example. “But it has become a lot easier to find people’s private details with the help of the internet,” Jeroen Vader told me. Vader owns Pastebin, a website that allows users to upload and distribute text documents, and where much of the personal data is anonymously uploaded and shared. “People post their private information on social networks,” he said. “A lot of people aren’t aware that their information is so easily available to others.”

In Justine Roberts’s case, the perpetrator may not even have needed to look at social networks to mine her personal information. “If you’re on the electoral roll, you’re easy to find,” she said. “There’s not much you can do to stop people getting hold of your data one way or another, whether it’s for nefarious reasons or simply to better advertise to you. We live in a world that is constantly trying to gather more information about us.”

Jeroen Vader said he has noticed an “upward trend” in the number of doxxing posts uploaded to Pastebin in recent months, but insisted that when someone uses the site’s abuse report system these offending posts are removed immediately.

Across social media companies, action is more often reactive than proactive. Victoria Taylor, a former director at Reddit, one of the largest community-driven websites in the world, said that the rule against publishing other users’ personal information has been “consistently one of the site’s most basic policies” and that “any violation of this rule is taken extremely seriously by the team and community”. Still, she was only able to recommend that victims of doxxing send a message to the site’s administrators. Similarly, when asked what a person can do to remove personal details that have been published without permission, a Twitter spokesperson said: “Use our help form.”

The spokesperson added: “There has def­initely been an overall increase in doxxing since 2006, both on Twitter and on the internet more generally.” She attributed this rise to the emergence of search engines such as Intelius and Spokeo, services designed to locate personal information.

***

The surge in the number of dox­xing and swatting attacks is in part a result of the current lack of legal protection for victims. Confusion regarding the law on doxxing is pervasive; the term is even not mentioned in either US or European law. In a tutorial posted on Facebook in 2013, the writer claims: “Doxxing isn’t illegal as all the information you have obtained is public,” and adds: “But posting of the doxx might get you in a little trouble.”

Phil Lee, a partner in the privacy, security and information department of Fieldfisher based at the law firm’s office in Silicon Valley, said that differing privacy laws around the world were part of the problem. “Various countries have laws that cover illegal or unauthorised obtaining of data. Likewise, some of the consequences of releasing that data, such as defamation or stalking, cover elements of what we now term doxxing. But there is no global law covering what is a global phenomenon.” Indeed, Roberts believes that her London address was targeted from America – the 999 call was routed through a US proxy number.

One challenge to creating a law on doxxing is that the sharing of personal information without permission has already become so widespread in the digital age. “If a law was to state something like, ‘You must not post personal information about another person online without their consent,’ it wouldn’t reflect how people use the internet,” Lee said. “People post information about what their friends and family members have been doing all the time without their consent.

“Such a law could have a potentially detrimental effect on freedom of speech.”

Lee believes that a specific law is unnecessary, because its potentially harmful effects are already covered by three discrete pieces of legislation dealing with instances where a person’s private information is obtained illegally, when that information is used to carry out illegal acts and when the publication of the information is accompanied by a threat to incite hatred. However, this does not adequately account for cases in which the information is obtained legally, and then used to harass the individual in a more legally ambiguous manner, either with prank phone calls or with uninvited orders of pizza.

Susan Basko, an independent lawyer who practises in California and who has been doxxed in the course of her frequent clashes with internet trolls, believes that the onus should be on the law, rather than the public. She points out that in the US it is a crime to publicise information about a government employee such as their home address, their home and cellphone numbers, or their social security number, even if the information is already online. “This law should apply to protect all people, not just federal employees,” she said. “And websites, website-hosting companies and other ISPs should be required to uphold this law.”

Basko said that doxxing will continue to increase while police have inadequate resources to follow up cases. For now, it is up to individuals to take preventative measures. Zoë Quinn, an American game designer and public speaker who was doxxed in 2014, has launched Crash Override, a support network and assistance group for targets of online harassment, “composed entirely of experienced survivors”.

Quinn, who spoke about the problem at a congressional hearing in Washington, DC in April last year, recently posted a guide on how to reduce the likelihood of being doxxed. “If you are worried you might some day be targeted,” she wrote, “consider taking an evening to stalk yourself online, deleting and opting out of anything you’re not comfortable with.”

Both Scott and Roberts have changed their privacy habits following the attacks. Scott is more careful about interacting with strangers online, while Roberts uses scrambler software, which ensures that she never uses the same password for more than one online site or service.

For both women’s families, the effects of their encounters with armed police have also lingered. When one day recently Roberts’s husband returned home early from work, the au pair called the police, believing it was an intruder. And Scott is haunted by what happened.

“What if my husband had made a sudden move or resisted in some way? What if my eldest had grabbed the gun instead of gently reaching for it? What if people locally believed that my husband did actually have guns in the house?” she asks. “I don’t think the people making these sorts of hoax calls realise the impact.” 

This article first appeared in the 28 April 2016 issue of the New Statesman, The new fascism