Giles Coren with the Robshaw family in “Back in Time for Dinner”.
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Which is worse: working at KFC in 2015 or toiling in a 1950s family kitchen?

Rachel Cooke reviews The Billion Dollar Chicken Shop and Back in Time for Dinner.

The Billion Dollar Chicken Shop; Back in Time for Dinner
BBC1; BBC2

There’s something heartbreaking about The Billion Dollar Chicken Shop (Wednesdays, 9pm), which goes behind the scenes at KFC’s British operation. I think this has to do with the staff, who remain relentlessly cheery no matter how long their hours or how abusive their customers. “It’s very much like the Oscars,” said Dom, the manager of the Havant drive-through, of the company’s annual awards dinner, a festival of coloured bow ties and Jim’ll Fix It-style beribboned medals. Inspired, he returned to Havant more determined than ever to shift deluxe boneless feasts – buckets of fun that would, he explained, be turned out by his ace head chef, Chad, a loyal employee of seven years. Luckily, Chad doesn’t remotely mind spending his days elbow deep in dismembered poultry. “I used to be an undertaker,” he announced, ducking into an ominous-looking cold room.

The colonel arrived in Britain in 1965 and made straight for Preston. Since then, his empire has grown far beyond Lancashire. Today, there are 865 restaurants in the UK; the plan is to open 35 every year until there are 1,300. There’ll always be naysayers, those puritans and Nimbys who sneer at Popcorn Nuggets and Wicked Zingers. But what do they know? Have any of them ever been inside a KFC? In Middleton, in Greater Manchester, it was clear that a local residents’ association wasn’t well acquainted with the colonel’s secret blend of herbs and spices. Not that this made its opposition to KFC’s arrival in the next street any less valid. Who, after all, would want to see a giant, illuminated beard rising above their laurel bushes? Even the company’s acquisitions manager hedged when he was asked how he would feel about living opposite a KFC.

“If we win this, we’ll sit in that garden with a bottle of champagne and get bladdered,” said Irene to her friend Pat as they planned their campaign. Alas, the champagne turned out to be as much of a mirage as the hope that the council would listen to them. At a planning meeting, KFC did a weasel move, promising to close its new restaurant at 9pm, after which it received the green light. The film cut to KFC HQ in Woking, where the acquisitions manager could be heard telling his boss triumphantly that this compromise did not “close the door” on later opening hours in Middleton in the future. Poor Irene. Poor Pat. What
use are their garden loungers now?

It was instructive watching The Billion Dollar Chicken Shop in close proximity to Back in Time for Dinner (Tuesdays, 8pm), in which an “ordinary British family” pretended it was the 1950s, with a fridge-free kitchen, a tub of dripping and a five-ounce serving of liver (the series, presented by Giles Coren, is in six parts and will move through the decades accordingly). As is the way with this kind of TV, the idea is to patronise the past as much as possible, the better that we might feel good about our own times – or, at least, about how we own a dishwasher. And so it proved. The Robshaws hated everything about the 1950s. The subsidised brown loaf made them ill; a cake made from dried eggs tasted almost as bad as it looked; even the tin opener was rubbish. Rochelle Robshaw struggled under the weight of the 75 hours a week of housework she was expected to put in and seemed to feel joy only when she was finally given some fish fingers (they arrived in 1955).

Now, rationing was disheartening and, in the 1950s, many women did feel life to be just one long round of chores. But is working for the minimum wage in KFC any less demoralising than using a mangle? Beth, a sweetheart who puts in 14-hour shifts at the Denton Rock branch in Manchester, didn’t seem ecstatic to be there, for all that her smile was as wide as the M60. Pilchards are indeed rank. But is a KFC Twister – don’t even ask! – really more appetising than dripping on toast? Dripping is on all good hipster menus these days. The diet of austerity Britain was close to sugar free, which isn’t something you can say of the KFC menu.

The past isn’t, as the Daily Mail likes to suggest, better than the present. Still, I’d be wary of insisting that it was worse on every measure. Better soggy cauliflower and pink blancmange than a Big Daddy burger and a Skittles Krush’Em.

Rachel Cooke trained as a reporter on The Sunday Times. She is now a writer at The Observer. In the 2006 British Press Awards, she was named Interviewer of the Year.

This article first appeared in the 19 March 2015 issue of the New Statesman, British politics is broken

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Why does food taste better when we Instagram it?

Delay leads to increased pleasure when you set up a perfect shot of your dinner.

Been on holiday? Take any snaps? Of course you did – but if you’re anything like me, your friends and family didn’t make it into many of them. Frankly, I can only hope that Mr Whippy and I will still be mates in sixty years, because I’m going to have an awful lot of pictures of him to look back on.

Once a decidedly niche pursuit, photographing food is now almost as popular as eating it, and if you thought that the habit was annoying at home, it is even worse when it intrudes on the sacred peace of a holiday. Buy an ice cream and you’ll find yourself alone with a cone as your companion rushes across a four-lane highway to capture his or hers against the azure sea. Reach for a chip before the bowl has been immortalised on social media and get your hand smacked for your trouble.

It’s a trend that sucks the joy out of every meal – unless, that is, you’re the one behind the camera. A new study published in the Journal of Personality and Social Psychology suggests that taking pictures of food enhances our pleasure in it. Diners at the food court of a farmers’ market in Philadelphia were asked either to photograph their meal or to eat “as you normally would”, then were questioned about how they found it. Those in the photography group reported that not only did they enjoy their meal more, but they were “significantly more immersed in the experience” of eating it.

This backs up evidence from previous studies, including one from this year in the Journal of Consumer Marketing, which found that participants who had been asked to photograph a red velvet cake – that bleeding behemoth of American overindulgence – later rated it as significantly tastier than those who had not.

Interestingly, taking a picture of a fruit salad had no effect on its perceived charms, but “when descriptive social norms regarding healthy eating [were] made salient”, photographing these healthier foods did lead to greater enjoyment. In other words, if you see lots of glossy, beautifully lit pictures of chia seed pudding on social media, you are more likely to believe that it’s edible, despite all the evidence to the contrary.
This may seem puzzling. After all, surely anything tastes better fresh from the kitchen rather than a protracted glamour shoot – runny yolks carefully split to capture that golden ooze, strips of bacon arranged just so atop plump hemispheres of avocado, pillowy burger buns posed to give a glimpse of meat beneath. It is hardly surprising that 95 million posts on Instagram, the photo-sharing site, proudly bear the hashtag #foodporn.

However, it is this delay that is apparently responsible for the increase in pleasure: the act of rearranging that parsley garnish, or moving the plate closer to the light, increases our anticipation of what we are about to eat, forcing us to consider how delicious it looks even as we forbid ourselves to take a bite until the perfect shot is in the bag. You could no doubt achieve the same heightened sense of satisfaction by saying grace before tucking in, but you would lose the gratification that comes from imagining other people ogling your grilled Ibizan sardines as they tuck in to an egg mayonnaise at their desk.

Bear in mind, though, that the food that is most successful on Instagram often has a freakish quality – lurid, rainbow-coloured bagel-croissant hybrids that look like something out of Frankenstein’s bakery are particularly popular at the moment – which may lead to some unwise menu choices in pursuit of online acclaim.

On the plus side, if a diet of giant burgers and salted-caramel lattes leaves you feeling queasy, take heart: if there is one thing that social media likes more than #avotoast, it is embarrassing oversharing. After a week of sickening ice-cream shots, a sickbed selfie is guaranteed to cheer up the rest of us. 

Felicity Cloake is the New Statesman’s food columnist. Her latest book is The A-Z of Eating: a Flavour Map for Adventurous Cooks.

This article first appeared in the 25 August 2016 issue of the New Statesman, Cameron: the legacy of a loser