The Land of the Free: Getting your money's worth from free to play games

More and more games are setting their stall out for free right off the bat, and then finding ways of taking your money later on. Why does it work?

 

There is a simple genius to the idea of the free to play game, but you have to wonder how many people were laughed out of the room for suggesting it a few years back. It is a revolutionary attitude and a brave one, because to offer up your game to the players without asking for money up front, you’re relying on your game to sell itself, not the marketing and not the review scores. You are expecting that not only will your players play the game, but that they will play it and want to support it and pay for further content. The success of the model flies in the face of those developers who would rather drop a digital deuce onto your hard drive and hope you forget all about it before they release their follow up to Homeworld.

Free to play isn’t something particularly new, but it is something that is growing. A lot of Massive Multiplayer Online (MMO) games have gone free to play as the subscription model is, outside of hardy perennial World of Warcraft, proving harder and harder to sustain beyond the first month. More and more games are setting their stall out for free right off the bat, usually player vs player games, but also plenty of MMO games that benefit from higher player numbers.

Games that have gone free to play, as opposed to being built for it, sometimes feel as though the monetisation process is intrusive, exploitative and needlessly greedy. The most overt example of these flaws is Bioware’s $200m white space elephant Star Wars: The Old Republic. This is a game that feels the need to punish freeloading players by not allowing them to run fast.

The Old Republic is an interesting example of a game that missed the point of how free to play is supposed to work. Ideally, the theory goes, you want your players to play the game, fall in love with it, and then spend money to get more out of it. It is hard to fall in love with a game when it’s eyeballing you like a snooty maître d'.

For all the accusations of nickel and diming though it is hard to complain about being able to play one of the best presented MMOs ever made for free. The Old Republic never really measured up in terms of delivering a great game, but seeing the work that went into it you can imagine how painful the decision to just give it away must have been. This is perhaps ironic since the transition to a free to play model usually means more money for a struggling MMO, not less.

The games that typically thrive in the free to play market are the games that offer something innovative that players perhaps have not tried before. We all like to pretend we like new ideas, but commercially it’s clear that the safe bets do best. Players might be reluctant to take a gamble on a game at full price but an intriguing free to play game will usually be given the chance to prove itself. If the game is good then a foot in the door might be all it needs.

For League of Legends, existing in a hitherto obscure genre, the ability to hook new players en masse without the barrier of an initial buy-in allowed the game to become ridiculously popular. With over thirty million active players, League of Legends is easily bigger than World of Warcraft and if the claims of the developers are to be believed, it boasts around five million concurrent players. That’s almost twice as many as you’d find on the entire Xbox Live network after a new Call of Duty comes out, for a game that came out in 2009.

League of Legends is the obvious go-to example of a free to play game that has become a huge success by doing something new, but it is not alone. World of Tanks has also carved respectable a niche for itself, out of some twenty million player accounts created it has built up a much larger and more robust player base than you would ever expect to see in a game of that type. Other games currently in open beta such as Mechwarrior: Online or War Thunder use a similar model, casting the net far and wide for potential players and hoping they stick around long enough to spend some money.

Planetside 2 is another game that offers something new. In this case it achieves that by taking a fairly traditional approach to the first person shooter and scaling the number of players up by a few orders of magnitude. Seeing hundreds of players in the same area shooting each other is nothing short of epic at first, as though you’re in the middle of a gigantic cut scene happening in real time, which in some ways is pretty close to the truth. Like so many free to play games Planetside 2 does suffer somewhat from a painful learning curve, perhaps because the "tutorial" bears a striking resemblance to this scene from Futurama.

For all the good that free to play games have brought however there are some problems which have yet to be uniformly resolved.

The first of these flaws is the cynical way in which in game items are sold. Nearly all online games for example will feature some kind of go-between currency. You buy the currency that the game or that particular developer uses with real money and then you buy the items in-game with that currency. This serves to obfuscate what you are actually spending and is such a transparent and shameless ploy that it feels a little insulting that so many companies actually do it. Even the newly coined term ‘micro-transaction’ feels a little optimistic when in most games you’re actually parting with quite noticeable amounts of money for whatever digital object you’ve just acquired. Team Fortress 2 is one game that sells items without hiding the prices behind a filter in this way and it has made plenty of money doing it, by treating the players with respect the developers benefit from greater respect from the players.

The second flaw is the problem of "Pay to Win". Any free to play game benefits from a high population but when the paying players get a significant and direct advantage it can feel a lot like those players who are playing for free are simply the ducks in the shooting gallery. Refinements to the way that games are balanced have reduced this problem to an extent, but it still rears its ugly head from time to time. In Planetside 2 for instance any new weapon that arrives in the in-game store will generally start off overpowered and then be patched down to fairer levels once sales have dropped off.

This problem is mitigated fairly successfully by games that offer access to items faster in return for money, rather offering a systemic bias to the paying player. If a player can choose to earn their in game items by playing for them or paying for them then balance is achieved between those who play the game obsessively and those who waste their time with families and careers.

It can often seem like gaming is a struggling medium, with innovative but underfunded indie games on one side and steadfastly unambitious AAA titles on the other. Free to play however seems to offer a tempting middle ground, one where larger development funds are available but where bold creative choices and distinct design are necessary to survive. It may not be a perfect situation, but it’s one that merits close examination, particularly since it costs nothing to do so.

League of Legends, a free to play game that's become an enormous success.

Phil Hartup is a freelance journalist with an interest in video gaming and culture

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Jonn Elledge and the Young Hagrid Audition

I auditioned for Harry Potter and the Chamber of Secrets, for the part of “Young Hagrid”. Except I didn’t.

I’ve been dining out for years now on the fact I auditioned for Harry Potter and the Chamber of Secrets, for the part of “Young Hagrid”. It’s one of those funny stories I tell people when a bit drunk, under the no doubt entirely wrong impression that it makes me sound like I’ve lived an interesting life.

Except, when I came to write this thing, I realised that it’s not actually true. I didn’t actually audition for the part of Young Hagrid at all.

Technically, I auditioned to be Voldemort.

Let’s start from the beginning. In November 2001 I was in my last year at Cambridge, where I split my time roughly equally between pissing about on a stage, writing thundering student paper columns about the true meaning of 9/11 as only a 21-year-old can, and having panic attacks that the first two things would cause me to screw up my degree and ruin my life forever. I was, I suppose, harmless enough; but looking back on that time, I am quite glad that nobody had yet invented social media.

I was also – this is relevant – quite substantially overweight. I’m not a slim man now, but I was much heavier then, so much so that I spent much of my later adolescence convinced that my mum’s bathroom scales were broken because my weight was, quite literally, off the scale. I was a big lad.

Anyway. One day my friend Michael, with whom I’d co-written quite a bad Edinburgh fringe show eighteen months earlier, came running up to me grasping a copy of Varsity. “Have you seen this?” he panted; in my memory, at least, he’s so excited by what he’s found that he’s literally run to find me. “You have to do it. It’d be brilliant.”

“This” turned out to be a casting call for actors for the new Harry Potter movie. This wasn’t unusual: Cambridge produces many actors, so production companies would occasionally hold open auditions in the hope of spotting fresh talent. I don’t remember how many minor parts they were trying to cast, or anything else about what it said. I was too busy turning bright red.

Because I could see the shameful words “Young Hagrid”. And I knew that what Michael meant was not, “God, Jonn, you’re a great actor, it’s time the whole world got to bask in your light”. What he meant was, “You’re a dead ringer for Robbie Coltrane”.

I was, remember, 21 years old. This is not what any 21-year-old wants to hear. Not least since I’d always suspected that the main things that made people think I looked like Robbie Coltrane were:

  1. the aforementioned weight issue, and
  2. the long dark trench coat I insisted on wearing in all seasons, under the mistaken impression that it disguised (a).

Most people look back at pictures of their 21-year-old self and marvel at how thin and beautiful they are. I look back and and I wonder why I wasted my youth cosplaying as Cracker.

The only photo of 2001 vintage Jonn I could find on the internet is actually a photo of a photo. For some reason, I really loved that tie. Image: Fiona Gee.

I didn’t want to lean into the Coltrane thing; since childhood I’d had this weird primal terror that dressing up as something meant accepting it as part of your identity, and at fancy dress parties (this is not a joke) I could often be found hiding under tables screaming. And I didn’t want to be Hagrid, young or otherwise. So I told Michael, quite plainly, that I wasn’t going to audition.

But as the days went by, I couldn’t get the idea out of my head. This was an audition for a proper, actual movie. I’d always had this idea I must have some kind of talent*, and that Cambridge was where I would find out what it was**. What if this was my big break?*** What if I was being silly?****

So when it turned out that Michael had literally started a petition to get me to change my mind, I acceded to the inevitable. Who was I to resist the public demand for moi?

And so, I graciously alerted the people doing the casting to the fact of my existence. A few days later I got an email back inviting me to go see them in a room at Trinity College, and a few pages of script to read for them.

The first odd thing was that the script did not, in fact, mention Hagrid. The film, I would later learn, does include a flashback to Hagrid’s school days at Hogwarts. By then, though, the filmmakers had decided they didn’t need a young actor to play Young Hagrid: instead that sequence features a rugby player in a darkened corner, with a voiceover courtesy of Coltrane. The section of the script I was holding instead featured a conversation between Harry Potter and a character called Tom Riddle.

I asked my flat mate Beccy, who unlike me had actually read the books, who this person might be. She shuffled, awkwardly. “I think he might be Voldemort...?”

Further complicating things, the stage directions described Riddle as something along the lines of, “16 years old, stick thin and classically handsome, in a boyish way”. As fervently as I may have denied any resemblance between myself and Robbie Coltrane, I was nonetheless clear that I was a good match for precisely none of those adjectives.

I’m not sure what I was expecting when I went to the audition. I don’t suppose I expected Chris Columbus to be there, let alone Robbie Coltrane ready to embrace me like a long-lost son.  But I was expecting more than a cupboard containing a video camera of the sort you could buy at Dixons and a blonde woman not much older than me. She introduced herself as “Buffy” which, given that this was 2001, I am not entirely convinced was her real name.

“My friends always tell me I look like Robbie Coltrane,” I told her, pretending I was remotely enthusiastic about this fact. 

“Oh yeah,” said Buffy. “But he’s really... big isn’t he? I mean he’s a huge guy. You’re more sort of...”

Or to put it another way, if they had still been looking for a young Hagrid, they would have wanted someone tall. I’m 6’, but I’m not tall. I was just fat.

If they had been looking for a Young Hagrid. Which, as it turned out, they weren’t.

The section I read for was included in the final film, so with a bit of Googling I found the script online. It was this bit:

TOM RIDDLE Yes. I’m afraid so. But then, she’s been in so much pain, poor Ginny. She’s been writing to me for months, telling me all her pitiful worries and woes. Ginny poured her soul out to me. I grew stronger on a diet of her deepest fears, her darkest secrets. I grew powerful enough to start feeding Ginny a few secrets, to start pouring a bit of my soul back into her...

Riddle, growing less vaporous by the second, grins cruelly.

TOM RIDDLE Yes, Harry, it was Ginny Weasley who opened the Chamber of Secrets.

I mean, you can see the problem, can’t you? I don’t remember this many years on what interpretation I put on my performance. I suspect I went beyond camp and into full on panto villain, and I dread to think what I may have done to communicate the impression of “growing less vaporous”.

But what I do feel confident about is that I was absolutely bloody awful. Five minutes after arriving, I was out, and I never heard from Buffy again.

So – I didn’t become a star. You probably guessed that part already.

In all honesty, I didn’t really realise what a big deal Harry Potter was. I’d seen the first film, and thought it was all right, but I was yet to read the books; three of them hadn’t even been written yet.

I had some vague idea there was an opportunity here. But the idea I was missing a shot at being part of an institution, something that people would be rereading and re-watching and analysing for decades to come – something that, a couple of years later, at roughly the point when Dumbledore shows Harry the Prophecy, and a tear rolls down his cheek, would come to mean quite a lot to me, personally – none of that ever crossed my mind. I’d had an opportunity. It hadn’t worked out. Happened all the time.

I do sometimes like to think, though, about the parallel universe in which that audition was the start of a long and glittering career – and where the bloke who played Tom Riddle in this universe is scratching a living writing silly blogs about trains.

*I don’t.

**I didn’t.

***It wasn’t.

****I was.

Jonn Elledge edits the New Statesman's sister site CityMetric, and writes for the NS about subjects including politics, history and Daniel Hannan. You can find him on Twitter or Facebook.

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