The Books Interview: Jane McGonigal

The author of <i>Reality Is Broken</i> on making the world better through computer games.

Jane McGonigal is a computer-game designer and researcher at the Institute of the Future in Palo Alto, California. She has just published a book, Reality Is Broken, which details how we can "power up" our real lives using the lessons learned from computer games. You can read my review of the book here.

Why do you think computer games are so important?

There are two things. One is the sheer number of people playing games and the amount of time they are spending on them. There are half a billion people on the planet who spend an hour a day playing games and they are reaching almost 100 per cent of people under 18.

Then there is a staggering amount of research suggesting that the games we play can have a positive impact on our lives. We're not just escaping from life by playing but "powering up" our real lives.

Of all the ways that games make us happy, which is the most valuable?

Eustress -- positive stress, which is physiologically and biochemically the same as negative stress. The adrenalin gets going and the attention is focused, yet when we choose to be in that state, we think of it not as anxiety or pressure but as excitement and motivation. What is really great about this state is that, when you start to tap into those positive emotions, they can spill over into real life.

What is the biggest challenge facing those who want to make the world better through games?

There are people who are very dismissive of games and gamers, who feel that gamers are throwing their lives away. There is a lot of strong emotion around that, which can be hard to break through. And then the crucial thing is to motivate the world's best game designers and developers to spend some of their time working on games that improve our lives and solve real-world problems. I would like to see 10 per cent of a major company's portfolio dedicated to that.

Tell me about game-based learning and the Quest to Learn school in New York.

This is a school that has been designed in collaboration with educational researchers as well as extremely experienced educators and game designers. They wanted to make a school that would tap into the self-motivation and collaboration that games provoke in young people. It wasn't about putting tonnes of technology in the classrooms but about deeply understanding the psychology and the social aspects of gaming.

What about SuperBetter -- an alternate-reality game you designed to help you beat the concussion you'd suffered from a head injury?

There I was, writing about how games channel our positive emotions and build positive relationships better than anything else, and I was feeling more pessimistic and depressed than I had ever been. It was a good opportunity for me to say: "If I really believe this, then a game should help me through this." And seeing how effective that was definitely made me feel more like an evangelist for this kind of game -- because it literally saved my life.

Do you think the focus has moved from computer games to alternate-reality games?

I think there's a balance. More traditional games innovate because they are so focused. They are more engaging, create better cognitive emotion and more co-operation. For alternate-reality games, which have a second goal of improving lives or solving real-world problems, we need to be able to work with the innovation that is happening in the commercial gaming industry in order to achieve those goals.

In Reality Is Broken, you briefly mention those who want to ruin games -- "griefers". Are they a worry?

With every game we've designed [at the Institute for the Future in Palo Alto, California], we have had people show up who are opposed to the idea. They disagree with the goals or they disagree with the idea that gamers can accomplish anything. In our games, you have maybe a dozen griefers at most, in a group of 20,000. The more wholehearted players you have, the harder it is for griefers to get any traction.

What would be a good game to try if you have never played before?

If you want to see a game that's important right now, which over a hundred million people are playing, Facebook's CityVille is a great one. It belongs to a totally new genre -- social games.

Jane McGonigal's Reality Is Broken: Why Games Make Us Better and How They Can Change the World is published by Jonathan Cape (£12.99). You can follow Jane on Twitter here: @avantgame.

Helen Lewis is deputy editor of the New Statesman. She has presented BBC Radio 4’s Week in Westminster and is a regular panellist on BBC1’s Sunday Politics.

This article first appeared in the 14 February 2011 issue of the New Statesman, The Middle East

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Inside Syria's unending siege, civilians, not soldiers, are the victims

In Aleppo, civilian strife is just another tool of war.

Maria is a young mother who lives in Aleppo. She missed her opportunity to flee when the Syrian-Turkish border was closed to all but the seriously injured in early 2015. With her two children – Fadi, aged five, and Sama, aged nine – she stayed in the city.

Maria’s husband was killed by a barrel bomb that fell on their neighbourhood in 2014. After that, she took the children and moved in with her husband’s family. Her married brother-in-law asked her to be his second wife. She accepted the offer for the sake of security. This year he, too, was killed when a bomb fell on his shop.

Speaking to her on Skype, I referred to Aleppo as a city under siege and she quickly corrected me. “The city is not under siege,” she said. “We are human beings under siege.” Maria clearly felt offended by my words. She moved the conversation on to the images of a young Syrian boy, sitting in an ambulance, which have appeared on newspaper front pages around the world – a symbol of the human suffering in Aleppo. “What can I say? His silence and shock reflected all the pain of Syrians.”

Tearfully, she described her living conditions. “There are two widows, with three children, who live all together with our old mother-in-law. The good people around us try to give us food and clothing.”

She added: “Before, I used to cook a big meal for me and my family-in-law every day. My late husband was well off.” The children don’t go to school but they get some lessons at home – Maria used to work as an Arabic language teacher at a high school in the city.

The household’s other widow, Safaa, joined our conversation. “Since the first day of Eid ul-Fitr [the festival that marks the end of Ramadan, this year on 6 July], the siege began in Aleppo. There was no food or water. Children cried and could not sleep because of hunger.”

Safaa made food from pulses that she had managed to save, particularly lentils. As the area around the city is rich in olives and well known for producing za’atar herbs, the extended family depended on reserves of these for nutrition. “Al-za’atar al-akhdar [a dish of the herb, olive oil and a few other basic ingredients] has saved the reputation of Aleppo and its people,” Safaa joked, and both women laughed.

Then, suddenly, the Skype connection was lost and they both disappeared.

Another Aleppo native to whom I spoke, Ayham, described his desperation as he finished his engineering degree before fleeing Syria. “I am my mother’s only son, so I didn’t want to do military service, and I left, as I felt so insecure,” he told me. He had been living in Shahbaa, a neighbourhood controlled by Bashar al-Assad’s regime, while completing one application after another to study abroad. Eventually he was successful and he has now made it to a university in Europe.

Ayham’s parents were pushing him to leave because they knew that he was part of an underground anti-Assad protest movement. “There are two Aleppos,” he explained. “One is free and the other is controlled by Assad’s regime. Both are very unsafe . . . Living hungry was easier than living under threat.”

There are roughly two million people in the city, most of them women and children. Since the second day of the siege, there have been no fruit or vegetables available and only a few bakeries are producing bread. Compounding the starvation, the bombing has been intense, hitting hospitals, ambulances, blood banks and the Syrian Civil Defence base. Assad’s regime is targeting vital resources for civilians.
Even after rebel forces, in co-operation with the Islamist faction Jaish al-Fateh, managed partly to break the siege and open a new road into the south of the city through the Ramoussa area, they could not bring in enough food. The little that made it inside immediately sent prices soaring. Civilians could not use this road to escape – jets were targeting the routes in and out.

The eastern areas of Aleppo, which are still under the opposition’s control, are also still without aid, because of how risky it is to get there. All the talk coming out of the city today is about decisive battles between Assad’s forces and the rebels in the southern quarters. Civilians put the recent air strikes down to these conflicts – it has long been believed that when the regime loses ground, it intensifies its bombing as revenge, and to send a message to those who continue to resist.

People in Aleppo and the north-eastern territories of Syria are suffering and dying. They have no other choice. It seems that both Isis and the Assad regime are trying as hard as they can to destroy Syrian civilians, whether through direct attacks or by gradual starvation.

There is little information available, as both sides attempt to prevent the media from documenting life under siege. Isis accuses journalists of being agents of Assad, while the regime portrays reporters as terrorists. Pro-Assad social media accounts have alleged that Mahmoud Raslan, who took the footage of the boy in the ambulance, has links with terrorism. The same channels have yet to say much about Raslan’s subject – Omran Daqneesh, the five-year-old whom he showed, bloodied and stunned, after the boy was pulled from the rubble caused by multiple air strikes. Omran’s ten-year-old brother, Ali, has since died from injuries sustained in another attack.

After four hours, I heard back from Maria. She apologised for losing the connection and asked me not to worry about her. “All of us are fine. We did not die yet,” she said. Her daughter, Sama, has not been to school since last year, she told me, and now studies only Arabic poetry. They have no books, so she depends on the verses that Maria knows by heart. Sama misses her school and her friends, and though she remembers their faces she has forgotten their names.

Maria has made a doll for her out of scraps of fabric and they call it Salwa. Together, they sing Syrian folk songs for the doll, in particular one that goes: “Hey Salwa, why are you crying? I need a friend.” Maria is resigned. As she says, “We are back in the Stone Age.” 

K S is a Syrian journalist, based in Sweden since 2014

This article first appeared in the 25 August 2016 issue of the New Statesman, Cameron: the legacy of a loser