Flights will be offered at peak business times and depart from dedicated easy-access gates at these airports.

The airline will also introduce new conveniences for guests traveling on these flights, including no fees to take an earlier or later flight on the same day and complementary wine and beer on board. Also, guests who join WestJet's frequent guest program will receive 25 bonus WestJet dollars for every three one-way flights flown in the triangle between May and August 2011.

In addition, a new service promise will see guests traveling on these routes offered 50 per cent off their next Toronto-Montreal or Toronto-Ottawa flight if their aircraft is delayed by more than 30 minutes.

If a guest's flight is cancelled and they cannot travel at the new time, they will receive full credit for the cost of their ticket plus 50 per cent off their next Toronto-Montreal or Toronto-Ottawa flight, said the airline.

Bob Cummings, executive vice-president, sales, marketing and guest experience at WestJet, said: “This initiative demonstrates our commitment to offer the business traveler what they need in this important market. We're building on our great service, offering new features and conveniences that make WestJet a compelling and relevant choice for our guests traveling on business.

“This enhanced value proposition combined with our strong frequent guest program and WestJet RBC World Mastercard program, will respond to the needs of business travelers. Our WestJetters are looking forward to earning a significant amount of the business travel market in the triangle.”

Will the move enhance the airline's customer satisfaction?

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