AHM is an information-driven system that helps airlines better prepare and manage unscheduled maintenance events. The expanded agreement covers 38 MD-11 Freighters and 13 747-400 Freighter and Boeing Converted Freighter airplanes.

The large UPS freighters will feature the AHM real time fault management module, which communicates in-flight information to ground stations for diagnosis and real-time operational decisions, using troubleshooting and historical fix success data. The airline uses this information to organize any needed maintenance operations and position the necessary people, parts and equipment.

AHM works through the MyBoeingFleet.com portal. Alerts and notifications are delivered to airline personnel through the internet, fax, personal digital assistants, e-mail and pager services.

AHM is a key component in Boeing's larger vision of the e-enabled airline, where information technology, connectivity and strategic integration promise better efficiency and improved airline operations.

Warren Johnson, vice president of maintenance and engineering at UPS Airlines, said: “AHM allows aircraft maintenance personnel to be prepared to work unexpected aircraft exceptions when the aircraft arrives and will greatly streamline our operation.”

Dennis Floyd, vice president of fleet services for commercial aviation services at Boeing Commercial Airplanes, said: “Airlines need to have their aircraft generating revenue, so maintenance efficiency is an important initiative. AHM delivers relevant information whenever and wherever it is needed while the airplane is still en route.”

Will the move benefit UPS?

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