PAC Selects CargoSmart's Private Label Solutions
CargoSmart has said that its solutions will allow PAC International to offer shipment visibility from origin to destination points for customers, provide better customer service with 24x7 online access to shipment status information, and increase efficiency through automation.
PAC International will use a branded version of CargoSmart's visibility, shipment execution, collaboration, and trade compliance solutions for logistics service providers.
The features that PAC International will implement includes cargo tracking by house B/L, master B/L, and purchase order numbers of FCL and LCL shipments, e-mail alerts about shipment changes and shipment status reports for customers, interactive and customized sailing schedules.
The features also includes secure, online document sharing with customers and overseas agents, importer Security Filing and Export Electronic Information filing to US Customs and Border Protection.
In addition to providing increased shipment visibility and value-added services for customers, PAC International seeks to gain efficiency through automation.
Mike Goto, business development manager of PAC International, said: “With so much importance and pressure being placed on supply chains, CargoSmart's solutions will allow us to help our customers gain better visibility to their in-transit shipments.
“Additionally, they will enable us to provide better customer service with tools to more closely and easily monitor shipments, spot exceptions as they occur, and ultimately help ensure our customers' shipments are delivered on time.
“Using CargoSmart's solutions to connect our system to our vast network of overseas agents for house B/L information and to monitor cargo will greatly improve our data accuracy and reduce the amount of data entry we do in-house.”
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