Fiserv Launches Acumen
Acumen, the in the Fiserv portfolio of account processing solutions, supports rapid growth with its server deployment model that allows credit unions to scale their operation quickly and cost effectively. Acumen was built from the ground up using Internet technologies like Java and AJAX.
According to Fiserv, its account processing solution to feature a browser interface for both front-end and back-office applications, providing superior ease-of-use, while its 360-degree member views support enhanced service. The solution’s architecture also gives credit unions a capability for creating and implementing custom applications.
Acumen is deployed on Linux servers, which support rapid, simple and affordable scalability. Continuous database replication allows Acumen to achieve premium uptime, as well as provide the industry’s most rapid disaster recovery capabilities.
The company has added that the tool was originally launched in Canada under the name iSpectrum, now named as Acumen offers multi-lingual and multi-currency capabilities that can help large credit unions differentiate their services. The solution was renamed in honor of its expansion into the U.S. market.
John Lahey, chief executive officer for $2billion Alterna savings and credit union, said: “Acumen has been and will continue to be a critical tool for the Canadian credit union system, one that offers premium technology support. We’re proud to have been with Fiserv every step of the way as they introduced this new solution to the market, and now that Fiserv is offering the solution to credit unions in the U.S., we are excited to have access to even greater resources and added functionality from a stable provider we know we can depend on.”
Scott Butler, president of credit union solutions at Fiserv, said: “Acumen was designed for a very specific segment of the credit union market and with the unique needs of some of our largest clients in mind. It was built for those seeking to transform and differentiate their strategies and services through technology,. “Open at every architectural level, Acumen gives large, IT-savvy credit unions total ownership and control over their technology strategy. Acumen is a great example of Fiserv innovation at work, and showcases our investment in next-generation platforms that will change the game for the largest, most progressive credit unions.”
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