First Data and Kohl’s Ink Credit Card Services Deal

The multi-year agreement calls for First Data to provide Kohl’s with credit card processing, customer analytics, risk management services and automated customer service workflow tools. Financial terms of the agreement were not disclosed.

Kohl’s partnership with First Data will not affect Kohl’s current credit card arrangement with Chase or the company’s previously announced agreement with Capital One.

Kohl’s Corporation operates family-oriented department stores that sell apparel, footwear and accessories for women, men and children, soft home products, such as sheets and pillows, and housewares.

The company’s stores feature private and exclusive brands, which are found only at Kohl’s, as well as national brands.

Wes McDonald, senior executive vice president and CFO of Kohl’s, said: “We’re pleased to partner with First Data and value their technological capabilities, system flexibility and broad portfolio of innovative services.

“Choosing a world-class partner for payment processing with an ability to respond to the changing payments landscape was important given the success and ongoing growth of Kohl’s credit card program.”

Ed Labry, president for North America at First Data, said: “Helping drive our customers’ success is the ultimate goal of First Data. Our strategic view of the payments industry, our ability to offer the full spectrum of industry-leading services and the expertise of our dedicated employees all play a role in achieving that success.”

How far the deal benefit Kohl’s?

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