Aviva makes senior management changes

David McMillan becomes director of group transformation, while Robin Spencer is made chief of general insurance for the UK and Ireland.

Aviva's headquarters in London. Credit: Getty Images

The British insurance services group Aviva has reshuffled its senior management, appointing David McMillan as director of group transformation, Robin Spencer as chief executive of general insurance for the UK and Ireland, John Lister as group chief capital and risk officer and Carole Jones as acting group HR director. All changes are effective immediately.

McMillan was formerly chief executive of UK & Ireland General Insurance. He will manage the implementation of the new strategic plan across the group and will report to John McFarlane.

Spencer will be responsible for leading the company’s general insurance business. He will remain a member of the group executive and report to John McFarlane and Trevor Matthews.

Lister will replace Spencer in a new expanded role as group chief capital and risk officer, combining both functions and eliminating duplication between them. He will join the group executive and report to John McFarlane for risk and Pat Regan for capital.

In her new role, Jones will join the group executive and report to Kirsty Cooper. She has 21 years of experience at Aviva, most recently as HR director, group functions and Aviva Investors. Jones will replace John Ainley, who has resigned from the company after serving for 12 years.

John McFarlane, chairman of Aviva, said:

The search for a new CEO internally and externally is in progress advised by Spencer Stuart. I would expect an appointment to be made at the beginning of the new year, or shortly thereafter.

In the meantime, it is essential that we have the right people in place to implement the strategic plan and to achieve higher financial strength and performance. I am aware of past concerns regarding the frequency of management changes at Aviva; nevertheless I judge these new appointments to be essential.

I wish to express special thanks to John Ainley for his significant contribution over his 12 years at Aviva, and wish him well for the future. Aviva now has a senior management team which I believe has the right mix of experience and insurance expertise to deliver Aviva’s strategic plan.