“We were convinced the process was flawed but...we were met with silence by the Department for Transport.”

Business quote of the day

New Statesman
Richard Branson. Photograph: Getty Images

We were convinced the process was flawed but despite our best efforts we were met with silence by the Department for Transport.

Richard Branson, on the decision to retender the controversial West Coast Main Line rail franchise, after the Department for Transport said mistakes had been made when it awarded the contract to FirstGroup. Branson’s Virgin Trains will continue to operate the route while the mistakes – which are estimated to have cost £40m – are investigated and the process re-run.