We've been ignoring the power of sound for far too long

Graeme Harrison, Executive Vice President of Marketing for Biamp Systems, reports on the influence soundscapes can have on the health of individuals and the economy.

While reading the piece it may aid your concentration to listen to this sample from the Sound Agency...  

Since our earliest days, sound has helped us avoid predators and provided us with a depth of awareness about our surroundings that no other sense can match. However, it’s hard to argue that sound plays quite the same role in our lives that it once did – the buildings and structures that make up our cities and house us in our everyday lives are designed almost entirely using visual aesthetics, with sound coming in as an afterthought at best.

To some extent, this blindness (or deafness) to the impact that sound has on us has become even more serious in the modern day. As populations continue to expand we’re living in a world that is steadily becoming noisier. Research from the World Health Organisation has found that regular exposure to noise levels of just 50dB is enough to increase blood pressure, leading to a higher risk of heart attacks (as a point of reference average noise level in a busy office or classroom can exceed 65dB). Then, once you get to hospital, the battle continues as standard hospital wards are now being recorded with noise volumes as high as 92dB - nearly double the acceptable standard.

On the other hand, silence is not the solution. The complete absence of noise is just as unnatural. What you’re listening to now is a generative sound installation that Glasgow Airport trialled in its departures terminal – the scheme was put in place to try to sooth passengers in a potentially stressful environment. In this case researchers found that travellers admitted to feeling more relaxed, even in cases where they hadn’t realised the soundscape was playing. And perhaps more surprisingly, retailers noticed an uplift in sales during the trial, with some periods seeing an increase of nearly 10 per cent in passenger spending. 

The Glasgow case study is far from the only example of how sound can have a powerful effect on behaviour. Across the Atlantic, in the town of Lancaster, California, they experienced a 15 per cent drop in reported crime after the local mayor installed a birdsong-based soundscape in the downtown area. Organisations including the London Underground are following this lead expecting similar gains – when tube stations, including Brixton and Clapham North, noted decreased levels of violence following the introduction of classical music.

So what’s the secret to these experiences? And how far does the potential stretch? Sound may no longer as important for warning us of predators as in the past but, as the research suggests, risks still exist. It’s clear that taking control of local soundscapes can have a positive effect, avoiding the aggravation of uncontrolled noise and offering tangible benefits such as improved health and behaviour of those in the surrounding area. We need to begin constructing our sound environments as carefully as we would the façade and interiors of our buildings. Improving sound design isn’t about bringing home cinema to life, or turning amps up to 11, but is something that can be of real value to our society, health, and economy.

For more information, please see the whitepaper ‘Building in Sound’ which can be found here.

Glasgow Airport - where soundscapes led to an upturn in sales of 10 per cent. Photograph: Getty Images.
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Is defeat in Stoke the beginning of the end for Paul Nuttall?

The Ukip leader was his party's unity candidate. But after his defeat in Stoke, the old divisions are beginning to show again

In a speech to Ukip’s spring conference in Bolton on February 17, the party’s once and probably future leader Nigel Farage laid down the gauntlet for his successor, Paul Nuttall. Stoke’s by-election was “fundamental” to the future of the party – and Nuttall had to win.
 
One week on, Nuttall has failed that test miserably and thrown the fundamental questions hanging over Ukip’s future into harsh relief. 

For all his bullish talk of supplanting Labour in its industrial heartlands, the Ukip leader only managed to increase the party’s vote share by 2.2 percentage points on 2015. This paltry increase came despite Stoke’s 70 per cent Brexit majority, and a media narrative that was, until the revelations around Nuttall and Hillsborough, talking the party’s chances up.
 
So what now for Nuttall? There is, for the time being, little chance of him resigning – and, in truth, few inside Ukip expected him to win. Nuttall was relying on two well-rehearsed lines as get-out-of-jail free cards very early on in the campaign. 

The first was that the seat was a lowly 72 on Ukip’s target list. The second was that he had been leader of party whose image had been tarnished by infighting both figurative and literal for all of 12 weeks – the real work of his project had yet to begin. 

The chances of that project ever succeeding were modest at the very best. After yesterday’s defeat, it looks even more unlikely. Nuttall had originally stated his intention to run in the likely by-election in Leigh, Greater Manchester, when Andy Burnham wins the Greater Manchester metro mayoralty as is expected in May (Wigan, the borough of which Leigh is part, voted 64 per cent for Brexit).

If he goes ahead and stands – which he may well do – he will have to overturn a Labour majority of over 14,000. That, even before the unedifying row over the veracity of his Hillsborough recollections, was always going to be a big challenge. If he goes for it and loses, his leadership – predicated as it is on his supposed ability to win votes in the north - will be dead in the water. 

Nuttall is not entirely to blame, but he is a big part of Ukip’s problem. I visited Stoke the day before The Guardian published its initial report on Nuttall’s Hillsborough claims, and even then Nuttall’s campaign manager admitted that he was unlikely to convince the “hard core” of Conservative voters to back him. 

There are manifold reasons for this, but chief among them is that Nuttall, despite his newfound love of tweed, is no Nigel Farage. Not only does he lack his name recognition and box office appeal, but the sad truth is that the Tory voters Ukip need to attract are much less likely to vote for a party led by a Scouser whose platform consists of reassuring working-class voters their NHS and benefits are safe.
 
It is Farage and his allies – most notably the party’s main donor Arron Banks – who hold the most power over Nuttall’s future. Banks, who Nuttall publicly disowned as a non-member after he said he was “sick to death” of people “milking” the Hillsborough disaster, said on the eve of the Stoke poll that Ukip had to “remain radical” if it wanted to keep receiving his money. Farage himself has said the party’s campaign ought to have been “clearer” on immigration. 

Senior party figures are already briefing against Nuttall and his team in the Telegraph, whose proprietors are chummy with the beer-swilling Farage-Banks axis. They deride him for his efforts to turn Ukip into “NiceKip” or “Nukip” in order to appeal to more women voters, and for the heavy-handedness of his pitch to Labour voters (“There were times when I wondered whether I’ve got a purple rosette or a red one on”, one told the paper). 

It is Nuttall’s policy advisers - the anti-Farage awkward squad of Suzanne Evans, MEP Patrick O’Flynn (who famously branded Farage "snarling, thin-skinned and aggressive") and former leadership candidate Lisa Duffy – come in for the harshest criticism. Herein lies the leader's almost impossible task. Despite having pitched to members as a unity candidate, the two sides’ visions for Ukip are irreconcilable – one urges him to emulate Trump (who Nuttall says he would not have voted for), and the other urges a more moderate tack. 

Endorsing his leader on Question Time last night, Ukip’s sole MP Douglas Carswell blamed the legacy of the party’s Tea Party-inspired 2015 general election campaign, which saw Farage complain about foreigners with HIV using the NHS in ITV’s leaders debate, for the party’s poor performance in Stoke. Others, such as MEP Bill Etheridge, say precisely the opposite – that Nuttall must be more like Farage. 

Neither side has yet called for Nuttall’s head. He insists he is “not going anywhere”. With his febrile party no stranger to abortive coup and counter-coup, he is unlikely to be the one who has the final say.