We're in a new Dragon's Den economy

Employers need to realise this.

As the new series of Dragons’ Den starts, creative ideas and business innovations are once again entering our living rooms every Sunday night. From the genius to the outright insane, budding entrepreneurs pitch for their business and battle in the den to get that all important investment. But this process is not just confined to our TV sets, it is happening all over the UK. With the government investing more money into its Start-Up Loans scheme, the prospect of starting your own business and becoming an entrepreneur is increasingly stronger.

At this year’s World Economic Forum, entrepreneurship was regarded as a major factor that will improve economic prosperity and employment figures. Economic studies from around the globe frequently link entrepreneurialism with rapid job creation, GDP growth, and long-term productivity increases. However, it is not just start-ups, new business ideas and government funding that should lead and support such initiatives; existing organisations, particularly larger global enterprises must also encourage entrepreneurial spirit within in order to succeed in today’s challenging economic and trade environment.

Currently, businesses face two dilemmas: they need to make their operations as efficient and cost-effective as possible to run better, while embracing and investing in innovative technologies and processes to drive growth and run differently. These are intrinsically linked, as savings from operational improvements are essential to fund investments in new areas. And, as leading business heads and political figures agree, it is people who will help overcome these problems and boost the economy.

But where does a business begin to tackle these challenges? Firstly, they need to carefully assess the wealth of creative talent throughout their organisation across all geographies. They can do this by having a strong performance management process in place that monitors and records employee progress, key successes and areas for improvement. Organisations can use such information to map specific skills to certain projects, while identifying top performers.

Secondly, it is about being more proactive. Promoting innovation and an entrepreneurial culture internally is imperative; from suggesting new product lines and innovative business ideas to identifying new niche markets to target or ways to foster greater teamwork, employees should be able to share and voice their opinions and work with the right people to develop them.

One way of enhancing this entrepreneurial spirit is to try and maintain a start-up culture – decentralised and proactively pushing opportunities and accountabilities further down the organisation (otherwise known as a bottom-up approach). This will help encourage new and existing talent to stay within the company long-term. If they can spot opportunities to really make a difference and be adequately rewarded then they are likely to flourish, much like the winners in the Den.

Adopting and promoting this type of culture is really the way forward. You can not manage talent centrally; you have to give employees the reins to run with specific projects and ideas. For example, businesses could create their own Dragons’ Den by running competitions and projects for individuals or teams to brainstorm new ideas and then present them to the Board. Good ideas can come from anyone within the organisation - it shouldn’t be confined to senior management. However, it is important to remember and make clear that entrepreneurship and innovation does not necessarily need to be the next big idea that will completely change the business. It can be a small incremental change, which is revolutionary and undoubtedly creative in its own right.

Ambitious individuals can also be given the chance to develop their own businesses within the larger enterprise – a model that has worked incredibly well at Cognizant. We restructured our business along three new horizons – traditional service lines, more recent service lines and entirely new areas we wanted to invest in. In forming the latter, we encouraged employees to develop business plans for new products and services, many of which we are now funding. While Cognizant’s process does not make for as good viewing as Dragons’ Den and there are not large piles of cash in the meeting room, it provides the entrepreneurs the opportunity to present ideas and secure investment. This strategy gives them the opportunity to adopt an entrepreneurial role and the freedom to launch and grow a part of the business by themselves. For employees, having this type of empowerment while benefiting from the existing support, client base and infrastructure of the wider business is hugely appealing. They can gain the satisfaction that their ideas and management processes have impacted the business in a positive way, and they have an opportunity to develop and grow their ideas themselves but do not need to put their livelihood on the line by starting an entirely new venture.

Business leaders need to create a work environment that prides itself on its people and skills and uses them to best effect to innovate, increase growth and compete in challenging economic times. If employers limit the opportunities for entrepreneurial talent, employees are likely to take their ideas elsewhere or even start their own businesses. Undoubtedly, more start-ups will boost the economy, but I believe existing companies can really contribute further by encouraging innovation within their organisations. They just need to make sure the entrepreneurial culture is shared and understood by everyone. It is a case of encouraging employees to declare "I’m in", rather than "I’m out".

James Caan. Photogaph: Getty Images

Sanjiv Gossain is the SVP & Managing Director at Cognizant

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Is defeat in Stoke the beginning of the end for Paul Nuttall?

The Ukip leader was his party's unity candidate. But after his defeat in Stoke, the old divisions are beginning to show again

In a speech to Ukip’s spring conference in Bolton on February 17, the party’s once and probably future leader Nigel Farage laid down the gauntlet for his successor, Paul Nuttall. Stoke’s by-election was “fundamental” to the future of the party – and Nuttall had to win.
 
One week on, Nuttall has failed that test miserably and thrown the fundamental questions hanging over Ukip’s future into harsh relief. 

For all his bullish talk of supplanting Labour in its industrial heartlands, the Ukip leader only managed to increase the party’s vote share by 2.2 percentage points on 2015. This paltry increase came despite Stoke’s 70 per cent Brexit majority, and a media narrative that was, until the revelations around Nuttall and Hillsborough, talking the party’s chances up.
 
So what now for Nuttall? There is, for the time being, little chance of him resigning – and, in truth, few inside Ukip expected him to win. Nuttall was relying on two well-rehearsed lines as get-out-of-jail free cards very early on in the campaign. 

The first was that the seat was a lowly 72 on Ukip’s target list. The second was that he had been leader of party whose image had been tarnished by infighting both figurative and literal for all of 12 weeks – the real work of his project had yet to begin. 

The chances of that project ever succeeding were modest at the very best. After yesterday’s defeat, it looks even more unlikely. Nuttall had originally stated his intention to run in the likely by-election in Leigh, Greater Manchester, when Andy Burnham wins the Greater Manchester metro mayoralty as is expected in May (Wigan, the borough of which Leigh is part, voted 64 per cent for Brexit).

If he goes ahead and stands – which he may well do – he will have to overturn a Labour majority of over 14,000. That, even before the unedifying row over the veracity of his Hillsborough recollections, was always going to be a big challenge. If he goes for it and loses, his leadership – predicated as it is on his supposed ability to win votes in the north - will be dead in the water. 

Nuttall is not entirely to blame, but he is a big part of Ukip’s problem. I visited Stoke the day before The Guardian published its initial report on Nuttall’s Hillsborough claims, and even then Nuttall’s campaign manager admitted that he was unlikely to convince the “hard core” of Conservative voters to back him. 

There are manifold reasons for this, but chief among them is that Nuttall, despite his newfound love of tweed, is no Nigel Farage. Not only does he lack his name recognition and box office appeal, but the sad truth is that the Tory voters Ukip need to attract are much less likely to vote for a party led by a Scouser whose platform consists of reassuring working-class voters their NHS and benefits are safe.
 
It is Farage and his allies – most notably the party’s main donor Arron Banks – who hold the most power over Nuttall’s future. Banks, who Nuttall publicly disowned as a non-member after he said he was “sick to death” of people “milking” the Hillsborough disaster, said on the eve of the Stoke poll that Ukip had to “remain radical” if it wanted to keep receiving his money. Farage himself has said the party’s campaign ought to have been “clearer” on immigration. 

Senior party figures are already briefing against Nuttall and his team in the Telegraph, whose proprietors are chummy with the beer-swilling Farage-Banks axis. They deride him for his efforts to turn Ukip into “NiceKip” or “Nukip” in order to appeal to more women voters, and for the heavy-handedness of his pitch to Labour voters (“There were times when I wondered whether I’ve got a purple rosette or a red one on”, one told the paper). 

It is Nuttall’s policy advisers - the anti-Farage awkward squad of Suzanne Evans, MEP Patrick O’Flynn (who famously branded Farage "snarling, thin-skinned and aggressive") and former leadership candidate Lisa Duffy – come in for the harshest criticism. Herein lies the leader's almost impossible task. Despite having pitched to members as a unity candidate, the two sides’ visions for Ukip are irreconcilable – one urges him to emulate Trump (who Nuttall says he would not have voted for), and the other urges a more moderate tack. 

Endorsing his leader on Question Time last night, Ukip’s sole MP Douglas Carswell blamed the legacy of the party’s Tea Party-inspired 2015 general election campaign, which saw Farage complain about foreigners with HIV using the NHS in ITV’s leaders debate, for the party’s poor performance in Stoke. Others, such as MEP Bill Etheridge, say precisely the opposite – that Nuttall must be more like Farage. 

Neither side has yet called for Nuttall’s head. He insists he is “not going anywhere”. With his febrile party no stranger to abortive coup and counter-coup, he is unlikely to be the one who has the final say.