Five questions answered on report criticising the government’s rural broadband rollout plans

We were promised super-fast broadband - where is it?

The National Audit Office has raised concerns over the government’s delayed roll out of superfast rural broadband. We answer five questions on the report.

What are they key criticisms of the report?

Mostly that the scheme is two years behind its original schedule. Only nine out 44 rural areas are expected to reach targets for high superfast internet by 2015, with another four potentially missing an extended 2017 deadline.

The office is also concerned that BT would be the only firm likely to win contracts and thus benefit from £1.2bn of public funds as a result. It also raises concerns over the government’s ability to negotiate fair contracts with BT.

If the scheme is delayed does the report think it will cost the taxpayer more?


Originally Culture Secretary Jeremy Hunt pledged to have internet speeds above 24 megabits per second available to 90 per cent of premises in every local authority of the UK by May 2015 for £530m, plus funds added by local councils.

Last week the treasury revised its plans, stating that it wanted 95 per cent of UK properties with access to superfast broadband by the end of 2017, and pledged another £250m more to meet this goal.

The report states that the: "government is not strong at taking remedial action to guard against further slippage".

There have also been claims that the Department for Culture Media and Sport (DCMS) does not have a proper grip on the programme and that BT is being unclear about costs.

What are other people saying?

Labour MP Margaret Hodge, who is the chair of Parliament's Public Accounts Committee, speaking to the BBC said: "Opaque data and limited benchmarks for comparison means the department has no idea if BT is being reasonable or adding in big mark ups.”

What has the DCMS said?

"We agree that effective enforcement of the contracts is important and are working with local authorities to ensure this," a spokesperson told the BBC.

"As the NAO report makes clear, the project's funding model greatly reduced the cost and financial risk to the taxpayer."

What has BT said?

"There was strong competition when prices were set at the start of the process and that has ensured counties have benefited from the best possible terms," the company told the BBC.

"Deploying fibre broadband is an expensive long-term business and so it was no surprise that others dropped out as the going got tough."

However, the report states that there had already been one instance where the company had been caught overcharging the government for management costs of £3m. It also pointed out that some of BT’s figures are largely based on assumption.

Fibre-optic cables - the tools of the trade. Photograph: Getty Images.

Heidi Vella is a features writer for

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Stability is essential to solve the pension problem

The new chancellor must ensure we have a period of stability for pension policymaking in order for everyone to acclimatise to a new era of personal responsibility in retirement, says 

There was a time when retirement seemed to take care of itself. It was normal to work, retire and then receive the state pension plus a company final salary pension, often a fairly generous figure, which also paid out to a spouse or partner on death.

That normality simply doesn’t exist for most people in 2016. There is much less certainty on what retirement looks like. The genesis of these experiences also starts much earlier. As final salary schemes fall out of favour, the UK is reaching a tipping point where savings in ‘defined contribution’ pension schemes become the most prevalent form of traditional retirement saving.

Saving for a ‘pension’ can mean a multitude of different things and the way your savings are organised can make a big difference to whether or not you are able to do what you planned in your later life – and also how your money is treated once you die.

George Osborne established a place for himself in the canon of personal savings policy through the introduction of ‘freedom and choice’ in pensions in 2015. This changed the rules dramatically, and gave pension income a level of public interest it had never seen before. Effectively the policymakers changed the rules, left the ring and took the ropes with them as we entered a new era of personal responsibility in retirement.

But what difference has that made? Have people changed their plans as a result, and what does 'normal' for retirement income look like now?

Old Mutual Wealth has just released. with YouGov, its third detailed survey of how people in the UK are planning their income needs in retirement. What is becoming clear is that 'normal' looks nothing like it did before. People have adjusted and are operating according to a new normal.

In the new normal, people are reliant on multiple sources of income in retirement, including actively using their home, as more people anticipate downsizing to provide some income. 24 per cent of future retirees have said they would consider releasing value from their home in one way or another.

In the new normal, working beyond your state pension age is no longer seen as drudgery. With increasing longevity, the appeal of keeping busy with work has grown. Almost one-third of future retirees are expecting work to provide some of their income in retirement, with just under half suggesting one of the reasons for doing so would be to maintain social interaction.

The new normal means less binary decision-making. Each choice an individual makes along the way becomes critical, and the answers themselves are less obvious. How do you best invest your savings? Where is the best place for a rainy day fund? How do you want to take income in the future and what happens to your assets when you die?

 An abundance of choices to provide answers to the above questions is good, but too much choice can paralyse decision-making. The new normal requires a plan earlier in life.

All the while, policymakers have continued to give people plenty of things to think about. In the past 12 months alone, the previous chancellor deliberated over whether – and how – to cut pension tax relief for higher earners. The ‘pensions-ISA’ system was mooted as the culmination of a project to hand savers complete control over their retirement savings, while also providing a welcome boost to Treasury coffers in the short term.

During her time as pensions minister, Baroness Altmann voiced her support for the current system of taxing pension income, rather than contributions, indicating a split between the DWP and HM Treasury on the matter. Baroness Altmann’s replacement at the DWP is Richard Harrington. It remains to be seen how much influence he will have and on what side of the camp he sits regarding taxing pensions.

Meanwhile, Philip Hammond has entered the Treasury while our new Prime Minister calls for greater unity. Following a tumultuous time for pensions, a change in tone towards greater unity and cross-department collaboration would be very welcome.

In order for everyone to acclimatise properly to the new normal, the new chancellor should commit to a return to a longer-term, strategic approach to pensions policymaking, enabling all parties, from regulators and providers to customers, to make decisions with confidence that the landscape will not continue to shift as fundamentally as it has in recent times.

Steven Levin is CEO of investment platforms at Old Mutual Wealth.

To view all of Old Mutual Wealth’s retirement reports, visit: products-and-investments/ pensions/pensions2015/