Blackberry's eager little group of fans is shrinking

What now?

I cannot remember the last time a friend or colleague chose to go with a BlackBerry. It seems I am not alone. Blackberry has just released a fairly calamitous set of results for the first quarter. On an underlying basis, BlackBerry posted a loss of $67m; analysts had forecast a small profit and revenue of $3.4bn.

What is really surprising is that BlackBerry does not seem to have reported how many of its BB10 units it sold in the first quarter. That rather begs the question: do they not know the answer or is the figure so dire they want to keep quiet about it. On a very quick straw poll around the office, I found one brave soul prepared to admit that he had considered buying the latest BlackBerry.

One. Out of more than 20 people.

There was a time, not so long ago, when BlackBerry had its own little group of loyal fans, ever-eager to highlight the alleged attractions of the Blackberry when compared to Apple’s iPhone and the various Android devices. According to the firm, BlackBerry’s most recently launched devices were designed to bring back loyal customers to the fold. That project seems to be failing.

Except we do not know exactly the extent of the failure until and unless BlackBerry own up to the number of units sold in the first quarter. BlackBerry said that it sold 6.8m handsets in the quarter, up 13 per cent from the last quarter of 2012 – but gave no hint about how many of the 6.8 million phones were BB10 devices. Analyst forecasts suggested that BlackBerry would sell 7.5 million units in total in the quarter. So a big miss. The earnings got worse – or funnier – depending on your point of view. BlackBerry declined to predict how many handsets it will sell in the remainder of 2013.

It really is quite a fall from grace. BlackBerry was the original smartphone, predating the iPhone and winning plaudits long before Samsung Galaxy’s dominated the Android sales charts. The Q10 handset was released in March to generally favourable reviews from the tech geeks.

It is not cheap. This morning, Amazon had nine available for sale, at £480 each. For that sort of money, one can buy the most recent Galaxy S4 (£465) or the iPhone 5 (£470). The market viewed BlackBerry’s results with horror this morning: at one stage in pre-market trading, the stock was down 24 per cent. The price recovered a little to be down a mere 16 per cent when trading commenced.

So what next for BlackBerry? Only two weeks ago, Societe Generale sent out a note to clients upgrading its rating on BlackBerry to Buy. The fourth-largest US bank, Wells-Fargo issued an upbeat assessment for BlackBerry as recently as 14 June. Not every analyst is negative regarding BlackBerry by any means and the stock price is certainly volatile.

It kicked off 2013 with a share price of CS11.60; despite todays bad news, the share price is up more than 25 per cent for the year to date at C$15 but well down on its year-high price of C$18. No doubt there will be scribblers out there rushing to suggest that BlackBerry is the next Palm and that BlackBerry’s days are numbered. BlackBerry is no palm; not yet anyway.

Its cash position is strong. It has over £7bn in assets compared with les than $4bn in total liabilities. But it needs to give the market a little more guidance on how the latest device is selling. And it really could do with a strong second quarter.

Photograph: Getty Images

Douglas Blakey is the editor of Retail Banker International

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The struggles of Huma Abedin

On the behind-the-scenes story of Hillary Clinton’s closest aide.

In a dreary campaign, it was a moment that shone: Hillary Clinton, on the road to the caucus in Iowa, stopping at a Mexican fast-food restaurant to eat and somehow passing unrecognised. Americans of all political persuasions gleefully speculated over what her order – a chicken burrito bowl with guacamole – revealed about her frame of mind, while supporters gloated that the grainy security-camera footage seemed to show Clinton with her wallet out, paying for her own lunch. Here was not the former first lady, senator and secretary of state, known to people all over the world. This was someone’s unassuming grandmother, getting some food with her colleagues.

It might be unheard of for Clinton to go unrecognised but, for the woman next to her at the till, blending into the background is part of the job. Huma Abedin, often referred to as Clinton’s “shadow” by the US media, is now the vice-chair of her presidential campaign. She was Clinton’s deputy chief of staff at the state department and has been a personal aide since the late 1990s.

Abedin first met Clinton in 1996 when she was 19 and an intern at the White House, assigned to the first lady’s office. She was born in Michigan in 1976 to an Indian father and a Pakistani mother. When Abedin was two, they moved from the US to Saudi Arabia. She returned when she was 18 to study at George Washington University in Washington, DC. Her father was an Islamic scholar who specialised in interfaith reconciliation – he died when she was 17 – and her mother is a professor of sociology.

While the role of “political body woman” may once have been a kind of modern maid, there to provide a close physical presence and to juggle the luggage and logistics, this is no longer the case. During almost 20 years at Clinton’s side, Abedin has advised her boss on everything from how to set up a fax machine – “Just pick up the phone and hang it up. And leave it hung up” – to policy on the Middle East. When thousands of Clinton’s emails were made public (because she had used a private, rather than a government, server for official communication), we glimpsed just how close they are. In an email from 2009, Clinton tells her aide: “Just knock on the door to the bedroom if it’s closed.”

Abedin shares something else with Clinton, outside of their professional ties. They are both political wives who have weathered their husbands’ scandals. In what felt like a Lewinsky affair for the digital age, in 2011, Abedin’s congressman husband, Anthony Weiner, resigned from office after it emerged that he had shared pictures of his genitals with strangers on social media. A second similar scandal then destroyed his attempt to be elected mayor of New York in 2013. In an ironic twist, it was Bill Clinton who officiated at Abedin’s and Weiner’s wedding in 2010. At the time, Hillary is reported to have said: “I have one daughter. But if I had a second daughter, it would [be] Huma.” Like her boss, Abedin stood by her husband and now Weiner is a house husband, caring for their four-year-old son, Jordan, while his wife is on the road.

Ellie Foreman-Peck

A documentary filmed during Weiner’s abortive mayoral campaign has just been released in the US. Weiner shows Abedin at her husband’s side, curtailing his more chaotic tendencies, always flawless with her red lipstick in place. Speaking to the New York Observer in 2007, three years before their marriage, Weiner said of his future wife: “This notion that Senator Clinton is a cool customer – I mean, I don’t dispute it, but the coolest customer in that whole operation is Huma . . . In fact, I think there’s some dispute as to whether Huma’s actually human.” In the film, watching her preternatural calm under extraordinary pressure, you can see what he means.

In recent months, Abedin’s role has changed. She is still to be found at Clinton’s side – as the burrito photo showed – but she is gradually taking a more visible role in the organisation overall, as they pivot away from the primaries to focus on the national race. She meets with potential donors and endorsers on Clinton’s behalf and sets strategy. When a running mate is chosen, you can be sure that Abedin will have had her say on who it is. There’s a grim symmetry to the way politics looks in the US now: on one side, the Republican candidate Donald Trump is calling for a ban on Muslims entering the country; on the other, the presumptive Democratic nominee Hillary Clinton relies ever more on her long-time Muslim-American staffer.

Years before Trump, notable Republicans were trying to make unpleasant capital out of Abedin’s background. In 2012, Tea Party supporters alleged that she was linked to the Muslim Brotherhood and its attempt to gain access “to top Obama officials”. In her rare interviews, Abedin has spoken of how hurtful these baseless statements were to her family – her mother still lives in Saudi Arabia. Later, the senator and former Republican presidential candidate John McCain spoke up for her, saying that Abedin represented “what is best about America”.

Whether senior figures in his party would do the same now remains to be seen.

Caroline Crampton is web editor of the New Statesman.

This article first appeared in the 26 May 2016 issue of the New Statesman, The Brexit odd squad