We can get as upset with Google as we like - we're not going anywhere

Google Reader - the aftermath.

It begins harmlessly enough. You're chatting to a friend, a neighbour perhaps, over the garden fence. Suddenly there is a huge crash from inside the house. Oh my god - the BABY! You go inside and immediately fall over a large pile of books. There are books everywhere - unsurprising, you realise, as all your bookshelves have mysteriously vanished. The floor is covered, and Men are from Mars, Women are from Venus along with the full EL James trilogy have migrated from behind your (unread) copy of "Wolf Hall" and are now displayed at the top of the pile.

There's a note. It says "We know your bookshelves had a devoted following who will be very sad to see them go. We're sad too. There are two simple reasons for this: usage of your bookshelves have declined, and as a company we’re pouring all of our energy into fewer products. We think that kind of focus will make for a better user experience. Love from Google."

You look around and realise (with an element of disgust at the unimaginative cliche) that your house has in fact been built on sand.

You find a pencil and start a reply to the note.

I'm OUTRAGED at the change, and will be moving out with immedi...

But hang on. Where would you go? You've got nowhere to go. For several years now you've lived in this house. The thought of moving into a thin-walled shack, to Bing, or Yahoo, insulated with the paper torn from advert posters is horrible. No - you'll just have to suck it up. Head bowed, you find a plastic bag and start tidying up the books.

And here we go again. As I wrote about last week, Google reader is being killed off, and people are unhappy about it. They will no longer be able to trust Google, they say  - which will make it harder for Google to get them to use new features, like Keep, which it brought out yesterday.

As John Hempton says:

Google is in the process of abandoning its mission. Google's stated mission is to organize all the world's information and make it universally accessible and useful. RSS is a way that a small number of us organize our information. Google no longer cares. It seems what they care about is mass-markets...

According to him, this is Google's problem: it makes financial sense for Google not to have Reader. After all, Reader doesn't make money or create opportunities to make money. However, the move to abandon Reader is itself financially risky. It will affect how willing Google consumers are to adopt new features.

Here's the Economist:

The more people used Reader, the more attractive it was to have an RSS feed and to write posts in feed-friendly ways. And the more people provided RSS content and structured online interactions around the blogs that pass through RSS, the more attractive it became to be a part of that ecosystem. If you then pull away the product at the heart of that system, you end up causing significant disruption, assuming there aren't good alternatives available

The trouble is that there aren't good alternatives - not to Google as a whole. As I wrote back in Feburary, Facebook, Twitter and Google are all at various stages of the tipping point between user-orientated and profit-orientated, and every so often, users realise what is happening and get upset about it. But the reason the companies are doing this is because they can. We're probably not going anywhere.

Google Reader is closing down. Photograph: Getty Images
John Moore
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The man who created the fake Tube sign explains why he did it

"We need to consider the fact that fake news isn't always fake news at the source," says John Moore.

"I wrote that at 8 o'clock on the evening and before midday the next day it had been read out in the Houses of Parliament."

John Moore, a 44-year-old doctor from Windsor, is describing the whirlwind process by which his social media response to Wednesday's Westminster attack became national news.

Moore used a Tube-sign generator on the evening after the attack to create a sign on a TfL Service Announcement board that read: "All terrorists are politely reminded that THIS IS LONDON and whatever you do to us we will drink tea and jolly well carry on thank you." Within three hours, it had just fifty shares. By the morning, it had accumulated 200. Yet by the afternoon, over 30,000 people had shared Moore's post, which was then read aloud on BBC Radio 4 and called a "wonderful tribute" by prime minister Theresa May, who at the time believed it was a genuine Underground sign. 

"I think you have to be very mindful of how powerful the internet is," says Moore, whose viral post was quickly debunked by social media users and then national newspapers such as the Guardian and the Sun. On Thursday, the online world split into two camps: those spreading the word that the sign was "fake news" and urging people not to share it, and those who said that it didn't matter that it was fake - the sentiment was what was important. 

Moore agrees with the latter camp. "I never claimed it was a real tube sign, I never claimed that at all," he says. "In my opinion the only fake news about that sign is that it has been reported as fake news. It was literally just how I was feeling at the time."

Moore was motivated to create and post the sign when he was struck by the "very British response" to the Westminster attack. "There was no sort of knee-jerk Islamaphobia, there was no dramatisation, it was all pretty much, I thought, very calm reporting," he says. "So my initial thought at the time was just a bit of pride in how London had reacted really." Though he saw other, real Tube signs online, he wanted to create his own in order to create a tribute that specifically epitomised the "very London" response. 

Yet though Moore insists he never claimed the sign was real, his caption on the image - which now has 100,800 shares - is arguably misleading. "Quintessentially British..." Moore wrote on his Facebook post, and agrees now that this was ambiguous. "It was meant to relate to the reaction that I saw in London in that day which I just thought was very calm and measured. What the sign was trying to do was capture the spirit I'd seen, so that's what I was actually talking about."

Not only did Moore not mean to mislead, he is actually shocked that anyone thought the sign was real. 

"I'm reasonably digitally savvy and I was extremely shocked that anyone thought it was real," he says, explaining that he thought everyone would be able to spot a fake after a "You ain't no muslim bruv" sign went viral after the Leytonstone Tube attack in 2015. "I thought this is an internet meme that people know isn't true and it's fine to do because this is a digital thing in a digital world."

Yet despite his intentions, Moore's sign has become the centre of debate about whether "nice" fake news is as problematic as that which was notoriously spread during the 2016 United States Presidential elections. Though Moore can understand this perspective, he ultimately feels as though the sentiment behind the sign makes it acceptable. 

"I use the word fake in inverted commas because I think fake implies the intention to deceive and there wasn't [any]... I think if the sentiment is ok then I think it is ok. I think if you were trying to be divisive and you were trying to stir up controversy or influence people's behaviour then perhaps I wouldn't have chosen that forum but I think when you're only expressing your own emotion, I think it's ok.

"The fact that it became so-called fake news was down to other people's interpretation and not down to the actual intention... So in many interesting ways you can see that fake news doesn't even have to originate from the source of the news."

Though Moore was initially "extremely shocked" at the reponse to his post, he says that on reflection he is "pretty proud". 

"I'm glad that other people, even the powers that be, found it an appropriate phrase to use," he says. "I also think social media is often denigrated as a source of evil and bad things in the world, but on occasion I think it can be used for very positive things. I think the vast majority of people who shared my post and liked my post have actually found the phrase and the sentiment useful to them, so I think we have to give social media a fair judgement at times and respect the fact it can be a source for good."

Amelia Tait is a technology and digital culture writer at the New Statesman.