Osborne thinks we're a Mac. We're a PC

Our banks don't have a reset button.

I had a Mac well before they were cool. It was fine when it worked, but occasionally it would throw a hissy fit and leave me utterly helpless. Apple clearly knew full-well their machines were prone to problems. Their universal solution was to include a reset button, accessible by forcing a paperclip into a tiny hole on the side of the machine, which would override everything and restart the machine, wiping all your work in the process.

The problems with my Mac were so persistent that I used to keep a paperclip permanently blu-tacked to it.

But of course, Macs are perfect these days, and Apple is unassailable – the kind of business most companies could only dream of becoming.

And at the other end of the scale are the banks. They keep stalling. Every now and then they make worrying noises, and after five years on hold, the Help Desk (John Vickers), says it’s really about time we got a new one.

When George Osborne told us that 2013 would be the year “we reset our banking system”, I couldn’t help but imagine him walking around the impenetrable edifice of the Bank of England wielding a giant paperclip, trying to find the hole. Horrified city workers looking on, saying “I hope I’m not going to lose all my work”.

Yesterday he announced that he wanted to open up the UK banking market to increased competition. No doubt he sees Virgin Money and Metro Bank leading a charge of bright young banks, who will hit the high street with branches that look like the set of Big Brother and staff who look like the cast of Hollyoaks… All very “I’m a Mac”.

I’m sure, or at least I hope, that Osborne knows there is no easy-reach reset button, and no “turn-it-off-and-on-again” fix. I know it’s boring (don’t fall asleep), but the decision to increase competition in the UK banking system is not political or regulatory… It is about IT – it’s about enabling new companies to plug into the payments system.

And trust me, the payments system is not a shiny Mac with handy firewire ports. Our payments infrastructure makes Windows XP look cool. It’s a tangled, home-made mess that looks like the inside of Jackson Pollock’s brain. What forward-thinking, tieless entrepreneur would want to plug into that? Even in these straightened times, there are easier ways of making money, let’s be honest.

The fact is that Metro Bank, which provides customers with free dog biscuits in their branches, is the first new entrant into the UK retail banking industry for over 150 years. They have less than 20 branches, none north of Watford, and there aren’t many behind them in the queue for banking licences. Mobile phone companies are moving into financial services, for sure. But most of them struggle to keep our voicemails secure, and I’m not sure people are ready to let them look after their hard-earned cash.

Has he tried turning it off then turning it on again? Photograph:Getty Images

James Ratcliff is Group Editor of  Cards and Payments at VRL Financial News.

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Theresa May "indifferent" towards Northern Ireland, says Alliance leader Naomi Long

The non-sectarian leader questioned whether the prime minister and James Brokenshire have the “sensitivity and neutrality” required to resolve the impasse at Stormont.

Theresa May’s decision to call an early election reflects her “indifference” towards the Northern Ireland peace process, according to Alliance Party leader Naomi Long, who has accused both the prime minister and her Northern Ireland secretary James Brokenshire of lacking the “sensitivity and neutrality” required to resolve the political impasse at Stormont.

In a wide-ranging interview with the New Statesman, Long – who is running to regain her former Belfast East seat from the DUP for her non-sectarian party in June – accused the Conservatives of “double messaging” over its commitment to Northern Ireland’s fragile devolution settlement. The future of power-sharing province remains in doubt as parties gear up for the province’s fourth election campaign in twelve months.

Asked whether she believed the prime minister – who has been roundly criticised at Stormont for her decision to go to the country early – truly cared about Northern Ireland, Long’s assessment was blunt. “We have had no sense at any time, even when she was home secretary, that she has any sensitivity towards the Northern Ireland process or any interest in engaging with it at all... It speaks volumes that, when she did her initial tour when she was prime minister, Northern Ireland was fairly low down on her list.”

The timing of the snap election has forced Brokenshire to extend the deadline for talks for a fourth time – until the end of June – which Long said was proof “Northern Ireland and its problems were not even considered” in the prime minister’s calculations. “I think that’s increasingly a trend we’ve seen with this government,” she said, arguing May’s narrow focus on Brexit and pursuing electoral gains in England had made progress “essentially almost impossible”.

“They really lack sensitivity – and appear to be tone deaf to the needs of Scotland and Northern Ireland,” she said. “They are increasingly driven by an English agenda in terms of what they want to do. That makes it very challenging for those of us who are trying to restore devolution, which is arguably in the worst position it’s been in [since the Assembly was suspended for four years] in 2003.”

The decisive three weeks of post-election talks will now take place in the weeks running up to Northern Ireland’s loyalist parade season in July, which Long said was “indicative of [May’s] indifference” and would make compromise “almost too big an ask for anyone”. “The gaps between parties are relatively small but the depth of mistrust is significant. If we have a very fractious election, then obviously that timing’s a major concern,” she said. “Those three weeks will be very intense for us all. But I never say never.”

But in a further sign that trust in Brokenshire’s ability to mediate a settlement among the Northern Irish parties is deteriorating, she added: “Unless we get devolution over the line by that deadline, I don’t think it can be credibly further extended without hitting James Brokenshire’s credibility. If you continue to draw lines in the sand and let people just walk over them then that credibility doesn’t really exist.”

The secretary of state, she said, “needs to think very carefully about what his next steps are going to be”, and suggested appointing an independent mediator could provide a solution to the current impasse given the criticism of Brokenshire’s handling of Troubles legacy issues and perceived partisan closeness to the DUP. “We’re in the bizarre situation where we meet a secretary of state who says he and his party are completely committed to devolution when they ran a campaign, in which he participated, with the slogan ‘Peace Process? Fleece Process!’ We’re getting double messages from the Conservatives on just how committed to devolution they actually are.”

Long, who this week refused to enter into an anti-Brexit electoral pact with Sinn Fein and the SDLP, also criticised the government’s push for a hard Brexit – a decision which she said had been taken with little heed for the potentially disastrous impact on Northern Ireland - and said the collapse of power-sharing at Stormont was ultimately a direct consequence of the destabilisation brought about by Brexit.

 Arguing that anything other than retaining current border arrangements and a special status for the province within the EU would “rewind the clock” to the days before the Good Friday agreement, she said: “Without a soft Brexit, our future becomes increasingly precarious and divided. You need as Prime Minister, if you’re going to be truly concerned about the whole of the UK, to acknowledge and reflect that both in terms of tone and policy. I don’t think we’ve seen that yet from Theresa May.”

She added that the government had no answers to the “really tough questions” on Ireland’s post-Brexit border. “This imaginary vision of a seamless, frictionless border where nobody is aware that it exists...for now that seems to me pie in the sky.”

However, despite Long attacking the government of lacking the “sensitivity and neutrality” to handle the situation in Northern Ireland effectively, she added that Labour under Jeremy Corbyn had similarly failed to inspire confidence.

“Corbyn has no more sensitivity to what’s going on in Northern Ireland at the moment than Theresa May,” she said, adding that his links to Sinn Fein and alleged support for IRA violence had made him “unpalatable” to much of the Northern Irish public. “He is trying to repackage that as him being in some sort of advance guard for the peace process, but I don’t think that’s the position from which he and John McDonnell were coming – and Northern Irish people know that was the case.” 

Patrick Maguire writes about politics and is the 2016 winner of the Anthony Howard Award.

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