The superfast lane to nowheresville

Are we focusing on the wrong sort of connectivity?

Policy Exchange has a new report out today, and I'm not going to lie, my attention was piqued by the pun-tastic title, The Superfast and the Furious, because, wow.

Anyway, it makes a number of interesting recommendations, mostly going against the trend in recent years for promoting the spread of so-called "superfast" broadband – usually delivered by fibre-optic cables, and largely confined to dense built-up areas.

Instead, the authors, Chris Yiu and Sarah Fink, argue that the government should refocus on helping the people who remain offline, since:

Whether or not the UK has the fastest superfast broadband relative to other countries is a redundant question.

There has always been a target of delivering broadband of at least 2Mbps to the 10 per cent of houses which won't be able to get superfast broadband, and in fact, it's that target which the report suggests may need to be recalibrated. It points out that setting an absolute level of what constitutes "acceptable" broadband speed is foolhardy: when the target was set, 2Mbps was fast; now it's the minimum requirement to use iPlayer, a standard technology; tomorrow it may be too slow to do other things which we have come to expect as standard. One option they propose instead is to track "broadband poverty", identifying the number of houses where the best broadband option is a certain percentage below the median.

The report is an important counter to the prevailing trend in internet policy, which seems to be driven a bit too much by the fact that superfast broadband is cool, while replacing miles of copper wire with slightly better copper wire in rural Cumbria isn't. After all, the leap from no internet to some is far greater than the leap from fast to superfast – and the damage caused by having none at all is real and concerning. A recent Oxford University study found that "there are substantial educational advantages in teenagers being able to access the internet at home", for instance, while the report itself cites the fact that small businesses which "embrace" the internet grow "substantially faster" than those which remain offline.

But the thing which the report misses is that there's a second priority which ought to be key for the government to press for, and that's reliability. The authors pass this off as a matter for competition:

For the general public, broadband price and reliability matter as much as raw speed, and the optimal trade-off will vary from home to home and over time. The best way through is to let the market balance different needs, which in turn requires effective competition between providers.

I'm not so sure that's correct. Advertised reliability is certainly something which providers compete on, but due to the stickiness of the market, it appears that they rarely need to live up to those promises.

Increasingly, uptime, rather than speed, is the limit to wider adoption of the "internet economy" which Yiu and Fink are so keen to trumpet (citing figures which show that around eight per cent of UK GDP is due to the internet); the fear, or experience, of a connection failure can lead to understandable reluctance to make too many operations dependent on the net. This is true of a number of hoped-for internet driven productivity enhancements. Consider telecommuting, for example. Anyone who has experienced multiple-day outages will know the fear that one could happen when crucial work is riding on it.

The question is whether more reliable connections can be achieved through the market alone. I have my doubts. The market for high-speed internet only really became competitive once bogus claims were cracked down on by the ASA – but providers have steered clear of making similarly testable claims about connection stability. And switching companies remains such a hassle that it exerts a massive drag on the efficiency of competition to motivate anything.

Still, we must hope for a b++++DROPPED CONNECTION++++

A car drives fast. This is a metaphor. Photograph: Getty Images

Alex Hern is a technology reporter for the Guardian. He was formerly staff writer at the New Statesman. You should follow Alex on Twitter.

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Owen Smith promises to be a "cold-eyed revolutionary" - but tiptoes round Brexit

The Labour leader challenger takes Jeremy Corbyn on at his own anti-austerity game. 

Owen Smith may be challenging Jeremy Corbyn for the Labour leadership but it seems he has learnt a thing or two from his former boss. 

One year on from abstaining from the Tory Welfare Bill - a decision he now says he regrets - Smith attacked the former Chancellor George Osborne’s austerity policies from Orgreave, a former steel plant which was pivotal during the miners’ strike.  

Listing frustrations from library cuts to delayed trains, Smith declared: “Behind all of these frustrations is one cause – austerity.”

Borrowing the rhetoric that served Corbyn so well, he banged the drum about pay, labour rights and fair taxes. 

Indeed, a spokesman from Jeremy for Labour popped up to say as much: “We welcome Owen’s focus on equality of outcome, reindustrialisation and workers' rights - and his support for policies announced in recent months by Jeremy Corbyn and John McDonnell.”

On policy, though, Smith showed a touch of his own. 

His description of the Department for Work and Pensions as “a byword for cruelty and insecurity” resonates with the deep fear many benefit claimants feel for this faceless but all powerful authority. His promise to scrap it will not go unnoticed.

Another promise, to end the public sector pay freeze, is timely given widespread expectations that withdrawing from the EU’s single market will push up prices. 

He also appealed to the unions with a pledge to scrap the “vicious and vindictive” Trade Union Act. 

The policies may be Corbynite, but where Smith stands out is his determination to be specific and practical. He is selling himself as the Corbyn who actually gets things done. Asked about what he would replace zero-hours contracts with, he responded: "Well it could be one [hour]. But it can't be zero."

As he concluded his speech, he promised “revolution” but continued:

“Not some misty eyed romanticism about a revolution to overthrow capitalism.

“But a cold-eyed, practical, socialist revolution, through a radical Labour Government that puts in place the laws and the levers that can genuinely even things up.”

Smith’s speech, though, steered clear of grappling with the big issues of Brexit. He stands in favour of a second referendum on the Brexit deal, which may appease Labour's inner city voters but could frustrate others who voted Leave.

On the free movement of people – widely viewed as a dividing line between Labour’s Corbynite members and the wider voting population - he has been vague. He has previously expressed support for the "progressive case against freedom of movement" and criticised Corbyn for failing to understand patriotism. But this is not the same as drawing up policy. Whether he can come up with strong views on immigration and still appeal to both voter bases will be his biggest challenge of all. 

Owen Smith's 20 policies

1.      A pledge to focus on equality of outcome, not equality of opportunity 
2.      Scrapping the DWP and replacing it with a Ministry for Labour and a Department for Social Security
3.      Introducing modern wages councils for hotel, shop and care workers to strengthen terms and conditions
4.      Banning zero hour contracts
5.      Ending the public sector pay freeze
6.      Extending the right to information and consultation to cover all workplaces with more than 50 employees
7.      Ensuring workers’ representation on remuneration committees
8.      Repealing the Trade Union Act
9.      Increase spending on the NHS by 4 per cent in real-terms in every year of the next parliament
10.  Commit to bringing NHS funding up to the European average within the first term of a Labour Government
11.  Greater spending on schools and libraries
12.  Re-instate the 50p top rate of income tax
13.  Reverse the reductions in Corporation Tax due to take place over the next four years
14.  Reverse cuts to Inheritance Tax announced in the Summer Budget
15.  Reverse cuts to Capital Gains Tax announced in the Summer Budget
16.  Introduce a new wealth Tax on the top 1 per cent earners
17.  A British New Deal unveiling £200bn of investment over five years
18.  A commitment to invest tens of billions in the North of England, and to bring forward High Speed 3
19.  A pledge to build 300,000 homes in every year of the next parliament – 1.5 million over five years
20.  Ending the scandal of fuel poverty by investing in efficient energy