Profile: Ben Walters

From busboy via real estate to trading to petro- chemicals, how the peripatetic life of Ben Walters

Lucy Knight profiles


– founder of shoe company">OSPOP

Born in New York in the summer of 1975 Walters was the youngest of three with two older sisters. He grew up in North New Jersey where the family ran a petro-chemical business.

Upon graduating high school in 1993 he started at the University of Michigan. “When I was starting University I thought about taking business. I took some classes but when it came to submitting the application I changed by mind. The theoretical education that you get out of taking such a degree wasn’t motivation for me - a liberal arts education suited me better. History was something that I thought would give me skills, a sense of organisation.”

After completing his studies he went back to New Jersey where he started working as a driver but quickly progressed to working as a trader “I was there for a few months. Then I decided to leave and I packed up a car, without really thinking about what my aim was, and drove towards Jackson, Wyoming.”

Walters found it difficult to settle, preferring to ski and take various jobs in order to let him pursue his passion. “I was always living a life that was a means to an end, a basic lifestyle. I wanted to ski all the time.” Taking jobs in construction and restaurants Walters eventually began to work in real estate. “I thought I was just going to stay for the first winter and then it ended up being two years. I was still skiing a lot but I was working as a realtor full time by that point.”

The travelling bug bit again in 1999 and he took himself off down the West Coast down to South America through to Chile.

After yet another long trip he went back home to begin working for the family petro-chemical business. He started at the bottom, learning how everything functioned and then he ended up travelling selling commodity materials around the US. It was at this time that he sensed a good business opportunity emerging from the East, specifically in China.

“In 2002 it became clear that the basic goods business was starting to transfer overseas, it was becoming hard to compete with imported goods. There were now two global markets and my thought was that it would be wise to have a presence in China. I wanted to be able to integrate China into the business models of companies we were working with in the US.

“We were a small company but we had to compete with the big players so we had to add value. I knew we had to provide an on the ground window into the Chinese market.”

Walters decided to take it upon himself to be that window. “I had been to South East Asia on vacations a few times, Vietnam and Cambodia, two years prior to moving out here.” So, in 2003 he relocated to Shanghai.

It was not long after arriving in China that Walters became aware of the workman’s shoe that he has since transformed. Identifiable as a Chinese product says Walters, “the shoes are everywhere. They are sold on stalls and in construction type shops and they cost a couple of dollars.”

Walters bought himself a pair of the shoes and soon realised he had a potential product for the Western market. “The brand concept was industrial and commercial work wear, combined.”

For a Westerner to be making business inquiries was a shock for those Walters approached. “I contacted one factory. They had no export business and it took them by surprise.” This was the only factory Walters approached and they were the ones that took up his offer. Impressively all of this was done in Chinese. Shortly before going to Shanghai Walters had been taking Chinese lessons and then on arriving had spent five months spending up to seven hours a day practising. “I can speak it well, but it’s hard.”

The Tianlang shoe factory is based in Wen County, about 450 miles southwest of Beijing employing 400 people. The name of the shoe OSPOP stands for One Small Point of Pride. The workers here are paid more than the average for a factory and they get overtime. “It’s mostly miners and farmers out here. I first came to the factory in 2006 and they had no export business at all. The area was 97 per cent based on agriculture and mining, there was no industry really. This, for them, was a good opportunity.”

Walters then set about changing the shoe for a non-workman’s foot. “The shoe itself was a fairly poor quality product; work had to be done on modifying the shoe in order to sell it to Westerners. This was the biggest part of the process. We also had to educate the workers on making a cleaner product.”

But, he insists, this isn’t just a hammer and sickle on a t-shirt. “Authenticity is a huge deal to me. These shoes are the same but with more lasting ingredients. It’s a Chinese product that is used here and it’s marketed as such.”

It was Spring 2007 by the time Walters left his family’s business and concentrated full time on the shoes. Their current range was launched in the Autumn. Already they have sold more than 8,000 pairs.

For Walters, working in China, is an exciting opportunity as well as a social study: “This is a fascinating place to be right now while it’s experiencing growth. Watching increasing wealth and change, to witness the impact on people is very interesting. “The government is actually currently doing a fantastic job in creating the infrastructure needed to allow industry to grow, to bring business here.”

What about the future? Walters tells that he’s not sure what the future holds, whether there will be other avenues for his business or other ideas, it is too soon to say.

As part of the process of change some of the revenue of OSPOP goes into an education fund for students at the high school near the factory. “Last week we had a ceremony where I met the 10 new recipients of the education programme that we have going. They will get help from us to go to University.”

It is apparent that he sees his business model as not only making profits but also helping people, as part of the process of change. In an area where the workforce is made up of predominantly miners and farmers, this is much welcomed help.

Maybe he represents a new breed of entrepreneur who sees not just profit margins but finds a way to help a local community.

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The age of loneliness

Profound changes in technology, work and community are transforming our ultrasocial species into a population of loners.

Our dominant ideology is based on a lie. A series of lies, in fact, but I’ll focus on just one. This is the claim that we are, above all else, self-interested – that we seek to enhance our own wealth and power with little regard for the impact on others.

Some economists use a term to describe this presumed state of being – Homo economicus, or self-maximising man. The concept was formulated, by J S Mill and others, as a thought experiment. Soon it became a modelling tool. Then it became an ideal. Then it evolved into a description of who we really are.

It could not be further from the truth. To study human behaviour is to become aware of how weird we are. Many species will go to great lengths to help and protect their close kin. One or two will show occasional altruism towards unrelated members of their kind. But no species possesses a capacity for general altruism that is anywhere close to our own.

With the possible exception of naked mole-rats, we have the most social minds of all mammals. These minds evolved as an essential means of survival. Slow, weak, armed with rounded teeth and flimsy nails in a world of fangs and claws and horns and tusks, we survived through co-operation, reciprocity and mutual defence, all of which developed to a remarkable degree.

A review paper in the journal Frontiers in Psychology observes that Homo economicus  might be a reasonable description of chimpanzees. “Outsiders . . . would not expect to receive offers of food or solicitude; rather, they would be fiercely attacked . . . food is shared only under harassment; even mothers will not voluntarily offer novel foods to their own infants unless the infants beg for them.” But it is an unreasonable description of human beings.

How many of your friends, colleagues and neighbours behave like chimpanzees? A few, perhaps. If so, are they respected or reviled? Some people do appear to act as if they have no interests but their own – Philip Green and Mike Ashley strike me as possible examples – but their behaviour ­attracts general revulsion. The news is filled with spectacular instances of human viciousness: although psychopaths are rare, their deeds fill the papers. Daily acts of kindness are seldom reported, because they are everywhere.

Every day, I see people helping others with luggage, offering to cede their place in a queue, giving money to the homeless, setting aside time for others, volunteering for causes that offer no material reward. Alongside these quotidian instances are extreme and stunning cases. I think of my Dutch mother-in-law, whose family took in a six-year-old Jewish boy – a stranger – and hid him in their house for two years during the German occupation of the Netherlands. Had he been discovered, they would all have been sent to a concentration camp.

Studies suggest that altruistic tendencies are innate: from the age of 14 months, children try to help each other, attempting to hand over objects another child can’t reach. At the age of two, they start to share valued possessions. By the time they are three, they begin to protest against other people’s violation of moral norms.

Perhaps because we are told by the media, think tanks and politicians that competition and self-interest are the defining norms of human life, we disastrously mischaracterise the way in which other people behave. A survey commissioned by the Common Cause Foundation reported that 78 per cent of respondents believe others to be more selfish than they really are.

I do not wish to suggest that this mythology of selfishness is the sole or even principal cause of the epidemic of loneliness now sweeping the world. But it is likely to contribute to the plague by breeding suspicion and a sense of threat. It also appears to provide a doctrine of justification for those afflicted by isolation, a doctrine that sees individualism as a higher state of existence than community. Perhaps it is hardly surprising that Britain, the European nation in which neoliberalism is most advanced, is, according to government figures, the loneliness capital of Europe.

There are several possible reasons for the atomisation now suffered by the supremely social mammal. Work, which used to bring us together, now disperses us: many people have neither fixed workplaces nor regular colleagues and regular hours. Our leisure time has undergone a similar transformation: cinema replaced by television, sport by computer games, time with friends by time on Facebook.

Social media seems to cut both ways: it brings us together and sets us apart. It helps us to stay in touch, but also cultivates a tendency that surely enhances other people’s sense of isolation: a determination to persuade your followers that you’re having a great time. FOMO – fear of missing out – seems, at least in my mind, to be closely ­associated with loneliness.

Children’s lives in particular have been transformed: since the 1970s, their unaccompanied home range (in other words, the area they roam without adult supervision) has declined in Britain by almost 90 per cent. Not only does this remove them from contact with the natural world, but it limits their contact with other children. When kids played out on the street or in the woods, they quickly formed their own tribes, learning the social skills that would see them through life.

An ageing population, family and community breakdown, the decline of institutions such as churches and trade unions, the switch from public transport to private, inequality, an alienating ethic of consumerism, the loss of common purpose: all these are likely to contribute to one of the most dangerous epidemics of our time.

Yes, I do mean dangerous. The stress response triggered by loneliness raises blood pressure and impairs the immune system. Loneliness enhances the risk of depression, paranoia, addiction, cognitive decline, dem­entia, heart disease, stroke, viral infection, accidents and suicide. It is as potent a cause of early death as smoking 15 cigarettes a day, and can be twice as deadly as obesity.

Perhaps because we are in thrall to the ideology that helps to cause the problem, we turn to the market to try to solve it. Over the past few weeks, the discovery of a new American profession, the people-walker (taking human beings for walks), has caused a small sensation in the media. In Japan there is a fully fledged market for friendship: you can hire friends by the hour with whom to chat and eat and watch TV; or, more disturbingly, to pose for pictures that you can post on social media. They are rented as mourners at funerals and guests at weddings. A recent article describes how a fake friend was used to replace a sister with whom the bride had fallen out. What would the bride’s mother make of it? No problem: she had been rented, too. In September we learned that similar customs have been followed in Britain for some time: an early foray into business for the Home Secretary, Amber Rudd, involved offering to lease her posh friends to underpopulated weddings.



My own experience fits the current pattern: the high incidence of loneliness suffered by people between the ages of 18 and 34. I have sometimes been lonely before and after that period, but it was during those years that I was most afflicted. The worst episode struck when I returned to Britain after six years working in West Papua, Brazil and East Africa. In those parts I sometimes felt like a ghost, drifting through societies to which I did not belong. I was often socially isolated, but I seldom felt lonely, perhaps because the issues I was investigating were so absorbing and the work so frightening that I was swept along by adrenalin and a sense of purpose.

When I came home, however, I fell into a mineshaft. My university friends, with their proper jobs, expensive mortgages and settled, prematurely aged lives, had become incomprehensible to me, and the life I had been leading seemed incomprehensible to everyone. Though feeling like a ghost abroad was in some ways liberating – a psychic decluttering that permitted an intense process of discovery – feeling like a ghost at home was terrifying. I existed, people acknowledged me, greeted me cordially, but I just could not connect. Wherever I went, I heard my own voice bouncing back at me.

Eventually I made new friends. But I still feel scarred by that time, and fearful that such desolation may recur, particularly in old age. These days, my loneliest moments come immediately after I’ve given a talk, when I’m surrounded by people congratulating me or asking questions. I often experience a falling sensation: their voices seem to recede above my head. I think it arises from the nature of the contact: because I can’t speak to anyone for more than a few seconds, it feels like social media brought to life.

The word “sullen” evolved from the Old French solain, which means “lonely”. Loneliness is associated with an enhanced perception of social threat, so one of its paradoxical consequences is a tendency to shut yourself off from strangers. When I was lonely, I felt like lashing out at the society from which I perceived myself excluded, as if the problem lay with other people. To read any comment thread is, I feel, to witness this tendency: you find people who are plainly making efforts to connect, but who do so by insulting and abusing, alienating the rest of the thread with their evident misanthropy. Perhaps some people really are rugged individualists. But others – especially online – appear to use that persona as a rationale for involuntary isolation.

Whatever the reasons might be, it is as if a spell had been cast on us, transforming this ultrasocial species into a population of loners. Like a parasite enhancing the conditions for its own survival, loneliness impedes its own cure by breeding shame and shyness. The work of groups such as Age UK, Mind, Positive Ageing and the Campaign to End Loneliness is life-saving.

When I first wrote about this subject, and the article went viral, several publishers urged me to write a book on the theme. Three years sitting at my desk, studying isolation: what’s the second prize? But I found another way of working on the issue, a way that engages me with others, rather than removing me. With the brilliant musician Ewan McLennan, I have written a concept album (I wrote the first draft of the lyrics; he refined them and wrote the music). Our aim is to use it to help break the spell, with performances of both music and the spoken word designed to bring people together –which, we hope, will end with a party at the nearest pub.

By itself, our work can make only a tiny contribution to addressing the epidemic. But I hope that, both by helping people to acknowledge it and by using the power of music to create common sentiment, we can at least begin to identify the barriers that separate us from others, and to remember that we are not the selfish, ruthless beings we are told we are.

“Breaking the Spell of Loneliness” by Ewan McLennan and George Monbiot is out now. For a full list of forthcoming gigs visit:

This article first appeared in the 20 October 2016 issue of the New Statesman, Brothers in blood