News of the World may not have deleted Milly Dowler's voicemails

Embarrassment for the Guardian as new police evidence questions one of their central claims on phone

The claim that the News of the World deleted the voicemails of murdered schoolgirl Milly Dowler, giving her family false hope that she was alive, caused revulsion and outrage. When the story broke on 5 July, the Guardian left little doubt that reporters had deliberately deleted messages:

The messages were deleted by journalists in the first few days after Milly's disappearance in order to free up space for more messages. As a result friends and relatives of Milly concluded wrongly that she might still be alive. Police feared evidence may have been destroyed.

Now, however, new evidence has emerged which indicates that Milly's phone automatically deleted messages 72 hours after they were listened to. This means that while News of the World journalists may have inadvertently caused voicemails to be deleted, it was not deliberate, as the original report suggested.

Moreover, police have found that some messages were deleted before the News of the World began hacking Milly's phone. In a moving moment at the Leveson inquiry last month, Sally Dowler describe how the day after her daughter's disappearance, she had found that the voice mailbox had been emptied: "I just jumped and said 'She's picked up her voicemails, she's alive'." According to the police evidence, this took place on 24 March 2002. Police now believe that this could not have been caused by News of the World, which had not yet instructed the private investigator Glenn Mulcaire to hack Milly's phone. It is still unclear what could have caused this deletion.

The Guardian's report on the new revelation quotes the Dowlers' lawyer Mark Lewis reiterating that the missing girl's voicemail was still hacked:

It remains unchallenged that the News of the World listened to Milly Dowler's voicemail and eavesdropped on deeply personal messages which were being left for her by her distraught friends and family.

Fundamentally, it is true that wrong is wrong, and that her voicemails should never have been accessed. It is also worth pointing out that the claim about the voicemails being deleted is by no means the only reason the paper was shut: that Milly's voicemails were hacked at all took disgust at phone-hacking to another level, while Rebekah Brooks told staff that even this was not the only reason for the closure.

However -- as the outraged reaction on Twitter has shown -- this is embarrassing for the Guardian, given that it was reporting on the flaws of another paper. It is a lesson in making sure all the facts are watertight before making unequivocal assertions.

UPDATE 12.20pm: David Leigh, the Guardian's investigations editor, has tweeted: "Guardian was first with #Dowler deletion story - and first w story when Dowler police changed their minds. That's good journalism".

Samira Shackle is a freelance journalist, who tweets @samirashackle. She was formerly a staff writer for the New Statesman.

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Harriet Harman: “Theresa May is a woman, but she is no sister”

The former deputy leader of the Labour Party urged women to unite across the divided party.

The day-long women's conference is usually the friendliest place at Labour party conference. Not only does it have a creche and a very clear emphasis on accessibility, but everybody who attends starts from a place of fundamental agreement before the sessions have even begun. For that reason, it's often ignored by political hacks in search of a juicy splits story (especially since it takes place on Saturday, before the "real" conference action really gets underway). But with the party divided and the abuse of women on and off social media a big concern, there was a lot to say.

This year, kick off was delayed because of the announcement of Jeremy Corbyn's victory in the leadership election. The cheer for the renewed leader in the packed women's conference hall was far bigger than that in the main hall, although not everybody was clapping. After a sombre tribute to the murdered Labour MP and former chair of the Labour Women's Network Jo Cox, Harriet Harman took to the stage.

As a long-time campaigner for women's rights, veteran MP and former deputy leader of the Labour Party, Harman is always popular with women's conference - even if her position on the current leadership and her status as a former Blairite minister places her out of sync with some of the audience. Rather than merely introducing the first speaker as the agenda suggested, Harman took the opportunity to make a coded dig at Corbyn by doing a little opposition of her own.

"Theresa May is a woman, but she is no sister," she declared, going on to describe the way that May, as shadow spokesperson for women and equalities under William Hague, had been a "drag anchor" on Harman's own efforts to enact pro-women reforms while Labour were in government. The Thatcher comparison for May is ubiquitous already, but Harman made it specific, saying that like Thatcher, Theresa May is a woman prime minister who is no friend to women.

Harman then turned her attention to internal Labour party affairs, reassuring the assembled women that a divided party didn't have to mean that no advances could be made. She gestured towards the turmoil in Labour in the 1980s, saying that "no matter what positions women were taking elsewhere in the party, we worked together for progress". Her intervention chimes with the recent moves by high profile former frontbenchers like Chuka Umunna and Yvette Cooper to seek select committee positions, and Andy Burnham's campaign to become mayor of Greater Manchester.

Harman's message to women's conference was clear: the time for opposition to Corbyn is over now - we have to live with this leadership, but we can't let the equalities legacy of the Blair years be subsumed in the meantime. She ended by saying that "we have many leaders in the Labour party," pointing to Jess Phillips, the chair of the women's PLP, and Angela Rayner, shadow minister for education, women and equalities. Like Burnham, Cooper et al, Harman has clearly decided that Corbyn can't be unseated, so ways must be found to work around him.

Rayner followed Harman onto the stage. As one of Corbyn's shadow ministerial team, Rayner is far from in agreement with Harman on everything, and rather than speak about any specific policy aims, she addressed women's conference on the subject of her personal journey to the front bench. She described how her mother was "born on the largest council estate in Europe and was one of twelve children" and "never felt loved and didn’t know how to love, because hugs, cuddles and any signs of affection just wasn’t the norm". She went on to say "mum won't mind me saying this - to this day she cannot read and write". Her mother was in the audience, attending her first Labour conference.

As a former care worker who became a mother herself when she was just 16, Rayner is a rarity at the top of Labour politics. She told the Guardian in 2012 that she is used to being underestimated because of her youth, her gender and her northern accent: "I'm a pretty young woman, lots of red hair, and everyone expects me to be stupid when I walk into a meeting for the first time. I'm not stupid and most people know that now, but I still like to be underestimated because it gives me an edge. It gives me a bit of stealth."

The mass shadow cabinet resignations in June propelled Rayner to the top sooner than an MP only elected in 2015 might have expected, and she has yet to really prove her mettle on the grind of parliamentary opposition and policy detail. But if Labour is ever to win back the seats in the north where Ukip and Brexit are now strong, it's the likes of Rayner that will do it. As Harriet Harman herself shows, the women and equalities brief is a good place to start - for even in turbulent, divided times for Labour, women's conference is still a place where people can find common ground.

Caroline Crampton is assistant editor of the New Statesman.