News of the World may not have deleted Milly Dowler's voicemails

Embarrassment for the Guardian as new police evidence questions one of their central claims on phone

The claim that the News of the World deleted the voicemails of murdered schoolgirl Milly Dowler, giving her family false hope that she was alive, caused revulsion and outrage. When the story broke on 5 July, the Guardian left little doubt that reporters had deliberately deleted messages:

The messages were deleted by journalists in the first few days after Milly's disappearance in order to free up space for more messages. As a result friends and relatives of Milly concluded wrongly that she might still be alive. Police feared evidence may have been destroyed.

Now, however, new evidence has emerged which indicates that Milly's phone automatically deleted messages 72 hours after they were listened to. This means that while News of the World journalists may have inadvertently caused voicemails to be deleted, it was not deliberate, as the original report suggested.

Moreover, police have found that some messages were deleted before the News of the World began hacking Milly's phone. In a moving moment at the Leveson inquiry last month, Sally Dowler describe how the day after her daughter's disappearance, she had found that the voice mailbox had been emptied: "I just jumped and said 'She's picked up her voicemails, she's alive'." According to the police evidence, this took place on 24 March 2002. Police now believe that this could not have been caused by News of the World, which had not yet instructed the private investigator Glenn Mulcaire to hack Milly's phone. It is still unclear what could have caused this deletion.

The Guardian's report on the new revelation quotes the Dowlers' lawyer Mark Lewis reiterating that the missing girl's voicemail was still hacked:

It remains unchallenged that the News of the World listened to Milly Dowler's voicemail and eavesdropped on deeply personal messages which were being left for her by her distraught friends and family.

Fundamentally, it is true that wrong is wrong, and that her voicemails should never have been accessed. It is also worth pointing out that the claim about the voicemails being deleted is by no means the only reason the paper was shut: that Milly's voicemails were hacked at all took disgust at phone-hacking to another level, while Rebekah Brooks told staff that even this was not the only reason for the closure.

However -- as the outraged reaction on Twitter has shown -- this is embarrassing for the Guardian, given that it was reporting on the flaws of another paper. It is a lesson in making sure all the facts are watertight before making unequivocal assertions.

UPDATE 12.20pm: David Leigh, the Guardian's investigations editor, has tweeted: "Guardian was first with #Dowler deletion story - and first w story when Dowler police changed their minds. That's good journalism".

Samira Shackle is a freelance journalist, who tweets @samirashackle. She was formerly a staff writer for the New Statesman.

Screengrab from Telegraph video
Show Hide image

The Telegraph’s bizarre list of 100 reasons to be happy about Brexit

“Old-fashioned light bulbs”, “crooked cucumbers”, and “new vocabulary”.

As the economy teeters on the verge of oblivion, and the Prime Minister grapples with steering the UK around a black hole of political turmoil, the Telegraph is making the best of a bad situation.

The paper has posted a video labelled “100 reasons to embrace Brexit”. Obviously the precise number is “zero”, but that didn’t stop it filling the blanks with some rather bizarre reasons, floating before the viewer to an inevitable Jerusalem soundtrack:

Cheap tennis balls

At last. Tennis balls are no longer reserved for the gilded eurocrat elite.

Keep paper licences

I can’t trust it unless I can get it wet so it disintegrates, or I can throw it in the bin by mistake, or lose it when I’m clearing out my filing cabinet. It’s only authentic that way.

New hangover cures

What?

Stronger vacuums

An end to the miserable years of desperately trying to hoover up dust by inhaling close to the carpet.

Old-fashioned light bulbs

I like my electricals filled with mercury and coated in lead paint, ideally.

No more EU elections

Because the democratic aspect of the European Union was something we never obsessed over in the run-up to the referendum.

End working time directive

At last, I don’t even have to go to the trouble of opting out of over-working! I will automatically be exploited!

Drop green targets

Most people don’t have time to worry about the future of our planet. Some don’t even know where their next tennis ball will come from.

No more wind farms

Renewable energy sources, infrastructure and investment – what a bore.

Blue passports

I like my personal identification how I like my rinse.

UK passport lane

Oh good, an unadulterated queue of British tourists. Just mind the vomit, beer spillage and flakes of sunburnt skin while you wait.

No fridge red tape

Free the fridge!

Pounds and ounces

Units of measurement are definitely top of voters’ priorities. Way above the economy, health service, and even a smidgen higher than equality of tennis ball access.

Straight bananas

Wait, what kind of bananas do Brexiteers want? Didn’t they want to protect bendy ones? Either way, this is as persistent a myth as the slapstick banana skin trope.

Crooked cucumbers

I don’t understand.

Small kiwi fruits

Fair enough. They were getting a bit above their station, weren’t they.

No EU flags in UK

They are a disgusting colour and design. An eyesore everywhere you look…in the uh zero places that fly them here.

Kent champagne

To celebrate Ukip cleaning up the east coast, right?

No olive oil bans

Finally, we can put our reliable, Mediterranean weather and multiple olive groves to proper use.

No clinical trials red tape

What is there to regulate?

No Turkey EU worries

True, we don’t have to worry. Because there is NO WAY AND NEVER WAS.

No kettle restrictions

Free the kettle! All kitchen appliances’ lives matter!

Less EU X-factor

What is this?

Ditto with BGT

I really don’t get this.

New vocabulary

Mainly racist slurs, right?

Keep our UN seat

Until that in/out UN referendum, of course.

No EU human rights laws

Yeah, got a bit fed up with my human rights tbh.

Herbal remedy boost

At last, a chance to be treated with medicine that doesn’t work.

Others will follow [picture of dominos]

Hooray! The economic collapse of countries surrounding us upon whose trade and labour we rely, one by one!

Better English team

Ah, because we can replace them with more qualified players under an Australian-style points-based system, you mean?

High-powered hairdryers

An end to the miserable years of desperately trying to dry my hair by yawning on it.

She would’ve wanted it [picture of Margaret Thatcher]

Well, I’m convinced.

I'm a mole, innit.