The Staggers

The New Statesman’s rolling politics blog

Syndicate contentRSS

The "Theresa May is a safe pair of hands" myth

How to break the second golden rule of marketing.

The first lesson you're taught when you enter the world of branding and advertising is this: say one thing simply, clearly and consistently, and the consumer will quickly learn the message you want to send them.

Persil washes whiter

The world's favourite airline

Beanz meanz Heinz

Theresa May is a safe pair of hands

I'll say that last one again shall I?

Either Theresa May herself, or someone very close to her, really understands the power of a consistent and clear positioning. Just Google "Theresa May is a safe pair of hands". You'll find articles from the Guardian, the Telegraph, Sky, the Spectator, the Express, Dale and Co... all anointing the Home Secretary as the Alastair Darling of the current cabinet -- the Minster who can be trusted with the tricky portfolio.

Here's James Landale on Monday's BBC News at Ten:

Theresa May has been that rare Home Secretary, one that has pleased her Prime Minister by keeping the Home Office largely out of the headlines.

And then later

...a Home Secretary who thus far has protected her reputation as a safe pair of hands

Now hats off to Theresa May's spin doctor -- we've all heard the message. But sadly, that same person seems to have forgotten the second golden rule of marketing: make sure your message reflects the consumer experience.

A Mars a day really does need to help you work rest and play

A Volkswagen really does need to be reliable

And your Home Secretary really does need to be a safe pair of hands

Not someone that mistakenly cites owning a cat as a reason for avoiding deportation. Or ends up with her diary engagements being left in a Glaswegian Concert Hall. Not someone who unilaterally calls for the Human Rights Act to be scrapped and ends up being publicly contradicted by the Attorney General.

They certainly shouldn't end up having to admit to the House of Commons that "we will never know how many people entered the UK who should have been prevented from doing so" -- not when you're meant to be in charge of that very thing.

Because then articles like this get written. And next time someone types "Theresa May is a safe pair of hands" they'll read this - and realise that she actually appears to be a rather the opposite.

Butterfingers.

Richard Morris blogs at A View From Ham Common, named Best New Blog at the 2011 Lib Dem Conference.

16 comments

Paul's picture

Great post Richard

swatantra's picture

But is it not a fact that the HO is perhaps the graveyard for most politicians. Being appointed to this perhaps most important of all posts, more important than the FO, is the kiss of death for them. Very few emerge unscathed. Theres always a terrorist on the loose a prisoner on the run or illegal immigrants entering the country in the back of a lorry. Theres gun crime knife crime demos and protestors and looters; and thats on a quiet day.
Few Home Secretaries have gone onto be PM. If you put all the pressures of the Office in context, then Theresa hasn't done too badly.
Thats why few stay more than 2 years, and Theresa will be rewarded with a much quieter life in perhaps the FO.

Alan Armstrong's picture

Mistakes like this cannot be tolerated. The Home Secretary should be sacked because no matter what happens in her department, the buck stops with her, she must pay the price, and rightly so.

Des Demona's picture

For 'a safe pair of hands' read 'the buck starts here''

Broga's picture

Next week will be interesting because either Brodie Clark or Theresa May is going to hit the buffers. TM, smug and deeply unpleasant, did seem ready to shaft BC with indecent haste and this government is strong on "briefing against." However I suspect BC didn't resign and risk his pension without a few aces in his hand.

Suzanne's picture

Don't really care much about the immigration stuff but any opportunity to get this awful woman must be seized. Her attitude absolutely stinks as does her disgusting reactionary views.

Tom's picture

This woman is, amongst other things, mal-adminstering the Misuse of Drugs Act. She is a fascist, a disgusting woman that is full of hate.
There should be no room in Westminster for her kind but sadly, it seems she and her kind are lauded.

Freeman2's picture

What worries me is every sacked Cabinet minister moves David 'Grabber' Laws nearer office.

Livers's picture

Get rid of one narrow-minded, ill-informed, reactionary, bigoted Tory and another pops up to replace them.

Be careful what you wish for.

Phil Daniels's picture

"Butterfingers"! Very nice indeed.

Nick2's picture

I never thought I'd say this but come back Jacqui Smith. Even you would be better than this insane muppet

harry hart's picture

It's not her fault, she's just managing the department, it's all those dreadful people employed by her.

Olu Ojedokun's picture

It is only 18 months and this government is in disarray, making the kind of mistakes that it took the Labour government 10 years in office. This government has incompetence written all over it never mind safe!

Fraziel1's picture

Can't say i am a fan but if the head of the immigration service decides to alter immigration checks without telling her then I do not really see how it's her fault. Raises more of an issue about the senior civil service surely?

Olu Ojedokun's picture

Mr Fraziel1,

It is becoming clear that the version of events you have provided, might actually be inaccurate if we are to believe the ex-head of immigration. Lets await the full facts. What is clear is that Mrs May permitted a pilot of the relaxation on checks for certain categories.

Latest tweets