Is it better for parliament to be distrusted or irrelevant?

The more the public knows about parliament, the less it seems to like it.

Parliament should fear irrelevance more than distrust.

So said Lord Kirkwood, expressing concern that overturning feelings of insignificance among the public is more difficult than a feeling of anger or betrayal. That was the response to Ipsos MORI data used at last week's annual launch of the Hansard Society's Audit of Political Engagement.

It will be worrying for politicians to see that, in a year where we found record levels of interest in politics and more people saying they know about politics and parliament than ever before, that satisfaction with parliament has fallen to the lowest level recorded.

It seems that, contrary to what we normally find, the more the public gets to know about politics and parliament, the less it likes. While only a quarter (27 per cent) of Britons are satisfied with the way parliament works, what seemed to worry the Liberal Democrat peer Lord Kirkwood is that, for the first time ever, more people have no opinion either way – the metaphorical shrug of the shoulders – about parliament's performance than were satisfied with it.

Indeed, only one in three people can correctly name their MP. While this is in part because of the high turnover of MPs following last year's election, even in 2009, when MPs had been in office for four years, less than half of the public knew the name of their MP.

Is it right that distrust is easier to overcome than irrelevance? MPs are fighting a losing battle in persuading the public that they are trustworthy – since 1983 they have been the least trusted profession along with journalists, with only around one in five trusting politicians to tell the truth.

The important question is not whether it is easier to overcome irrelevance or a lack of trust – but more pertinently, is it better to be distrusted than irrelevant? Here the answer is a resounding yes. The general attitude towards politicians tends to be one of "They're all the same", or "I wouldn't trust any of them". But often specific politicians are given more trust than "politicians in general" – especially the local MP.

On the other hand, it is far more dangerous for parliament to be deemed insignificant to the public. After all, parliament exists to represent the people and look after their interests. If the public is ignoring parliament and finds it irrelevant, not only will politicians find it harder to increase trust, but they will also find it harder to be effective. For many, MPs are not who they first turn to when they need help (they are often seen as a last resort). And only three in ten members of the public believe that parliament is "working for you and me". Who then is it working for?

This view that we, the public, are somehow disconnected from the political class is worrying for the future of politics. At the same event as Lord Kirkwood was Hazel Blears (the former Labour communities secretary), who spoke of her concern that people are being turned off wanting to take part in politics. Even community activists who do a great deal of local work do not see elected office as something that is "for them", she said. This attitude perhaps explains, or indeed is perpetuated by an increase in the number of spads and "policy wonks" in parliament.

Lord Kirkwood is right to fear irrelevance. Parliament and politicians need to be relevant to the public. The reverse is also true. Despite increased interest and knowledge, there is a noticeable lack of any increase in terms of political activity among the general public. It appears to be a vicious circle. The onus is on politicians to break it.

Tom Mludzinski is a research executive at Ipsos MORI, the social research institute.

Tom Mludzinski (@tom_ComRes) is head of political polling at ComRes

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Theresa May’s stage-managed election campaign keeps the public at bay

Jeremy Corbyn’s approach may be chaotic, but at least it’s more authentic.

The worst part about running an election campaign for a politician? Having to meet the general public. Those ordinary folk can be a tricky lot, with their lack of regard for being on-message, and their pesky real-life concerns.

But it looks like Theresa May has decided to avoid this inconvenience altogether during this snap general election campaign, as it turns out her visit to Leeds last night was so stage-managed that she barely had to face the public.

Accusations have been whizzing around online that at a campaign event at the Shine building in Leeds, the Prime Minister spoke to a room full of guests invited by the party, rather than local people or people who work in the building’s office space.

The Telegraph’s Chris Hope tweeted a picture of the room in which May was addressing her audience yesterday evening a little before 7pm. He pointed out that, being in Leeds, she was in “Labour territory”:

But a few locals who spied this picture online claimed that the audience did not look like who you’d expect to see congregated at Shine – a grade II-listed Victorian school that has been renovated into a community project housing office space and meeting rooms.

“Ask why she didn’t meet any of the people at the business who work in that beautiful building. Everyone there was an invite-only Tory,” tweeted Rik Kendell, a Leeds-based developer and designer who says he works in the Shine building. “She didn’t arrive until we’d all left for the day. Everyone in the building past 6pm was invite-only . . . They seemed to seek out the most clinical corner for their PR photos. Such a beautiful building to work in.”

Other tweeters also found the snapshot jarring:

Shine’s founders have pointed out that they didn’t host or invite Theresa May – rather the party hired out the space for a private event: “All visitors pay for meeting space in Shine and we do not seek out, bid for, or otherwise host any political parties,” wrote managing director Dawn O'Keefe. The guestlist was not down to Shine, but to the Tory party.

The audience consisted of journalists and around 150 Tory activists, according to the Guardian. This was instead of employees from the 16 offices housed in the building. I have asked the Conservative Party for clarification of who was in the audience and whether it was invite-only and am awaiting its response.

Jeremy Corbyn accused May of “hiding from the public”, and local Labour MP Richard Burgon commented that, “like a medieval monarch, she simply briefly relocated her travelling court of admirers to town and then moved on without so much as a nod to the people she considers to be her lowly subjects”.

But it doesn’t look like the Tories’ painstaking stage-management is a fool-proof plan. Having uniform audiences of the party faithful on the campaign trail seems to be confusing the Prime Minister somewhat. During a visit to a (rather sparsely populated) factory in Clay Cross, Derbyshire, yesterday, she appeared to forget where exactly on the campaign trail she was:

The management of Corbyn’s campaign has also resulted in gaffes – but for opposite reasons. A slightly more chaotic approach has led to him facing the wrong way, with his back to the cameras.

Corbyn’s blunder is born out of his instinct to address the crowd rather than the cameras – May’s problem is the other way round. Both, however, seem far more comfortable talking to the party faithful, even if they are venturing out of safe seat territory.

Anoosh Chakelian is senior writer at the New Statesman.

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