Is it better for parliament to be distrusted or irrelevant?

The more the public knows about parliament, the less it seems to like it.

Parliament should fear irrelevance more than distrust.

So said Lord Kirkwood, expressing concern that overturning feelings of insignificance among the public is more difficult than a feeling of anger or betrayal. That was the response to Ipsos MORI data used at last week's annual launch of the Hansard Society's Audit of Political Engagement.

It will be worrying for politicians to see that, in a year where we found record levels of interest in politics and more people saying they know about politics and parliament than ever before, that satisfaction with parliament has fallen to the lowest level recorded.

It seems that, contrary to what we normally find, the more the public gets to know about politics and parliament, the less it likes. While only a quarter (27 per cent) of Britons are satisfied with the way parliament works, what seemed to worry the Liberal Democrat peer Lord Kirkwood is that, for the first time ever, more people have no opinion either way – the metaphorical shrug of the shoulders – about parliament's performance than were satisfied with it.

Indeed, only one in three people can correctly name their MP. While this is in part because of the high turnover of MPs following last year's election, even in 2009, when MPs had been in office for four years, less than half of the public knew the name of their MP.

Is it right that distrust is easier to overcome than irrelevance? MPs are fighting a losing battle in persuading the public that they are trustworthy – since 1983 they have been the least trusted profession along with journalists, with only around one in five trusting politicians to tell the truth.

The important question is not whether it is easier to overcome irrelevance or a lack of trust – but more pertinently, is it better to be distrusted than irrelevant? Here the answer is a resounding yes. The general attitude towards politicians tends to be one of "They're all the same", or "I wouldn't trust any of them". But often specific politicians are given more trust than "politicians in general" – especially the local MP.

On the other hand, it is far more dangerous for parliament to be deemed insignificant to the public. After all, parliament exists to represent the people and look after their interests. If the public is ignoring parliament and finds it irrelevant, not only will politicians find it harder to increase trust, but they will also find it harder to be effective. For many, MPs are not who they first turn to when they need help (they are often seen as a last resort). And only three in ten members of the public believe that parliament is "working for you and me". Who then is it working for?

This view that we, the public, are somehow disconnected from the political class is worrying for the future of politics. At the same event as Lord Kirkwood was Hazel Blears (the former Labour communities secretary), who spoke of her concern that people are being turned off wanting to take part in politics. Even community activists who do a great deal of local work do not see elected office as something that is "for them", she said. This attitude perhaps explains, or indeed is perpetuated by an increase in the number of spads and "policy wonks" in parliament.

Lord Kirkwood is right to fear irrelevance. Parliament and politicians need to be relevant to the public. The reverse is also true. Despite increased interest and knowledge, there is a noticeable lack of any increase in terms of political activity among the general public. It appears to be a vicious circle. The onus is on politicians to break it.

Tom Mludzinski is a research executive at Ipsos MORI, the social research institute.

Tom Mludzinski (@tom_ComRes) is head of political polling at ComRes

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Want to send a positive Brexit message to Europe? Back Arsene Wenger for England manager

Boris Johnson could make a gesture of goodwill. 

It is hard not to feel some sympathy for Sam Allardyce, who coveted the England job for so many years, before losing it after playing just a single match. Yet Allardyce has only himself to blame and the Football Association were right to move quickly to end his tenure.

There are many candidates for the job. The experience of Alan Pardew and the potential of Eddie Howe make them strong contenders. The FA's reported interest in Ralf Rangner sent most of us scurrying to Google to find out who the little known Leipzig manager is. But the standout contender is Arsenal's French boss Arsene Wenger, 

Would England fans accept a foreign manager? The experience of Sven Goran-Eriksson suggests so, especially when the results are good. Nobody complained about having a Swede in charge the night that England won 5-1 in Munich, though Sven's sides never won the glittering prizes, the Swede proving perhaps too rigidly English in his commitment to the 4-4-2 formation.

Fabio Capello's brief stint was less successful. He never seemed happy in the English game, preferring to give interviews in Italian. That perhaps contributed to his abrupt departure, falling out with his FA bosses after he seemed unable to understand why allegations of racial abuse by the England captain had to be taken seriously by the governing body.

Arsene Wenger could not be more different. Almost unknown when he arrived to "Arsene Who?" headlines two decades ago, he became as much part of North London folklore as all-time great Arsenal and Spurs bosses, Herbert Chapman or Bill Nicholson, his own Invicibles once dominating the premier league without losing a game all season. There has been more frustration since the move from Highbury to the Emirates, but Wenger's track record means he ranks among the greatest managers of the last hundred years - and he could surely do a job for England.

Arsene is a European Anglophile. While the media debate whether or not the FA Cup has lost its place in our hearts, Wenger has no doubt that its magic still matters, which may be why his Arsenal sides have kept on winning it so often. Wenger manages a multinational team but England's football traditions have certainly got under his skin. The Arsenal boss has changed his mind about emulating the continental innovation of a winter break. "I would cry if you changed that", he has said, citing his love of Boxing Day football as part of the popular tradition of English football.

Obviously, the FA must make this decision on football grounds. It is an important one to get right. Fifty years of hurt still haven't stopped us dreaming, but losing to Iceland this summer while watching Wales march to the semi-finals certainly tested any lingering optimism. Wenger was as gutted as anybody. "This is my second country. I was absolutely on my knees when we lost to Iceland. I couldn't believe it" he said.

The man to turn things around must clearly be chosen on merit. But I wonder if our new Foreign Secretary Boris Johnson - albeit more of a rugger man himself - might be tempted to quietly  suggest in the corridors of footballing power that the appointment could play an unlikely role in helping to get the mood music in place which would help to secure the best Brexit deal for Britain, and for Europe too.

Johnson does have one serious bit of unfinished business from the referendum campaign: to persuade his new boss Theresa May that the commitments made to European nationals in Britain must be honoured in full.  The government should speed up its response and put that guarantee in place. 

Nor should that commitment to 3m of our neighbours and friends be made grudgingly.

So Boris should also come out and back Arsene for the England job, as a very good symbolic way to show that we will continue to celebrate the Europeans here who contribute so much to our society.

British negotiators will be watching the twists and turns of the battle for the Elysee Palace, to see whether Alain Juppe, Nicolas Sarkozy end up as President. It is a reminder that other countries face domestic pressures over the negotiations to come too. So the political negotiations will be tough - but we should make sure our social and cultural relations with Europe remain warm.

More than half of Britons voted to leave the political structures of the European Union in June. Most voters on both sides of the referendum had little love of the Brussels institutions, or indeed any understanding of what they do.

But how can we ensure that our European neighbours and friends understand and hear that this was no rejection of them - and that so many of the ways that we engage with our fellow Europeans rom family ties to foreign holidays, the European contributions to making our society that bit better - the baguettes and cappuccinos, cultural links and sporting heroes remain as much loved as ever.

We will see that this weekend when nobody in the golf clubs will be asking who voted Remain and who voted Leave as we cheer on our European team - seven Brits playing in the twelve-strong side, alongside their Spanish, Belgian, German, Irish and Swedish team-mates.

And now another important opportunity to get that message across suddenly presents itself.

Wenger for England. What better post-Brexit commitment to a new Entente Cordiale could we possibly make?

Sunder Katwala is director of British Future and former general secretary of the Fabian Society.