Alex Smith: Ed Miliband’s master of cyber-spin

Alex Smith, Labour’s first dedicated online communications specialist, will take the fight to the Tory blogosphere.

Ed Miliband's new spinners Tom Baldwin and Bob Roberts are rightly raking in the plaudits. Almost overnight, his bland, labouring statements have been transformed into a streamlined and effective critique of the Tory-led government. Where once Miliband opposed in prose, he now does so in tabloid poetry.

But there is a third member of the Milibyte media machine, one who shuns both the limelight and the shadows.

Alex Smith is the new leader's cyber-spinner. Residing in the fourth dimension, he occupies an electronic netherworld. Where old-style comms officers operate with sharp press releases and speed-dial mobiles, Smith's weapons are delicately nuanced Twitter hashtags and fiercely compacted URLs.

If the battleground of the new politics is to be the internet and the blogosphere, Alex Smith is Ed's cyber-warrior. Nicknamed "Cylon Smith", after the race of machines from Battlestar Galactica that turned with ruthless efficiency on their human masters, he is attempting to bring the discipline of modern press management to the chaotic arena of online politics.

He first came to the Labour leader's eye after his LabourList website became one of the first on the centre left to challenge the well-established Tory "blogemony". Building on experience gleaned from the inevitable secondment to the Obama campaign, he was poached by Miliband, for whom he successfully recruited young Labour supporters, and bloggers, to the cause. At the start of this month he cryptically announced he had "taken up a permanent post in the leader's office in communications".

The role of cyber-spinner is a difficult one. As one of Ed's more senior advisers once told me, "The trouble is we're still not sure how to engage with the blogosphere. We understand it's important, but when we deal with the lobby we know what we're dealing with. Bloggers are an unknown quantity. They play by different rules."

Risky business

Smith is the man charged with getting some ground rules laid down. Soon after Ed Miliband's leadership victory he hosted a meeting with a number of leading Labour bloggers to try to find ways of co-ordinating the left's online output. A number of ideas were mooted, from a collective "blogging hub" to a co-ordinated fundraising drive.

However, Smith's role has evolved beyond structural planning. Even before he accepted an official position with Team Ed he was putting in place a concerted programme of cyber-rebuttal. Initially, negative stories would receive a short, sharp response on Twitter. Posters would be advised that issues were a "non-story". Recently, more formalised responses have appeared. Earlier this week it was Smith who was first to attempt to rubbish reports that Charles Falconer had been offered, and rejected, the position of Ed Miliband's chief of staff.

This attempt to manage the blogosphere is unusual and risky. But even veteran bloggers acknowledge that Smith has demonstrated a sure touch in engaging with a difficult medium. "I think he's done a pretty good job," said one seasoned online scribe. "He's out there pushing messages, but he's doing it in a straight way. I work pretty well with him."

Other observers point to how he has nurtured a stable of supportive high-profile bloggers, including Sunny Hundal, Will Straw and Sunder Katwala. "He pulled these guys together during Ed's campaign, and he's kept them tight," said one insider. "They're all bouncing off each other very effectively."

Bobby dazzler

The proof of his success was highlighted towards the end of last year with the publication of the Total Politics 2010 Blog Awards. Left-of-centre blogs took up four of the top ten places and seven of the top 20. The previous year there was only one left-wing blog (Tom Harris) in the top ten and four in the top 20. Iain Dale, the Bobby Moore of the political blogosphere, heaped praise on the "strides made by left-of-centre bloggers".

Not everyone regards Smith's arrival as positive. Some Labour officials say there is poor co-ordination between Miliband's online and mainstream communications strategies. Others regard Smith himself as too inexperienced for a front-line communications post.

"He cleaned up the mess left by Draper [as in Derek, the former editor of LabourList], and got lucky with Ed. But he's not a communications professional," said one source.

May 2010 was supposed to have been the first "internet election". In the end it was the debates, the Duffy gaffe and old-fashioned grass-roots organisation that defined the campaign. But it is widely agreed that, as more of the mainstream media disappear behind paywalls, more and more broadcast output becomes available on the internet, and the army of political activists seeking to shape the political debate directly grows ever greater, the influence of the blogosphere will only increase.

As it does so, the influence of the virtual communicators will grow as well. Alex Smith is Labour's first cyber-spinner. And he has a plan.

UPDATE: The beauty of the blogosphere

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Let's seize our chance of a progressive alliance in Richmond - or we'll all be losers

Labour MPs have been brave to talk about standing aside. 

Earlier this week something quite remarkable happened. Three Labour MPs, from across the party’s political spectrum, came together to urge their party to consider not fielding a candidate in the Richmond Park by-election. In the face of a powerful central party machine, it was extremely brave of them to do what was, until very recently, almost unthinkable: suggest that people vote for a party that wasn’t their own.
Just after the piece from Lisa Nandy, Clive Lewis and Jonathan Reynolds was published, I headed down to the Richmond Park constituency to meet local Green members. It felt like a big moment – an opportunity to be part of something truly ground-breaking – and we had a healthy discussion about the options on the table. Rightly, the decision about whether to stand in elections is always down to local parties, and ultimately the sense from the local members present was that it would be difficult  not to field a candidate unless Labour did the same. Sadly, even as we spoke, the Labour party hierarchy was busily pouring cold water on the idea of working together to beat the Conservatives. The old politics dies hard - and it will not die unless and until all parties are prepared to balance local priorities with the bigger picture.
A pact of any kind would not simply be about some parties standing down or aside. It would be about us all, collectively, standing together and stepping forward in a united bid to be better than what is currently on offer. And it would be a chance to show that building trust now, not just banking it for the future, can cement a better deal for local residents. There could be reciprocal commitments for local elections, for example, creating further opportunities for progressive voices to come to the fore.
While we’ve been debating the merits of this progressive pact in public, the Conservatives and Ukip have, quietly, formed an alliance of their own around Zac Goldsmith. In this regressive alliance, the right is rallying around a candidate who voted to pull Britain out of Europe against the wishes of his constituency, a man who shocked many by running a divisive and nasty campaign to be mayor of London. There’s a sad irony in the fact it’s the voices of division that are proving so effective at advancing their shared goals, while proponents of co-operation cannot get off the starting line.
Leadership is as much about listening as anything else. What I heard on Wednesday was a local party that is passionate about talking to people and sharing what the Greens have to offer. They are proud members of our party for a reason – because they know we stand for something unique, and they have high hopes of winning local elections in the area.  No doubt the leaders of the other progressive parties are hearing the same.
Forming a progressive alliance would be the start of something big. At the core of any such agreement must be a commitment to electoral reform - and breaking open politics for good. No longer could parties choose to listen only to a handful of swing voters in key constituencies, to the exclusion of everyone else. Not many people enjoy talking about the voting system – for most, it’s boring – but as people increasingly clamour for more power in their hands, this could really have been a moment to seize.
Time is running out to select a genuine "unity" candidate through an open primary process. I admit that the most likely alternative - uniting behind a Liberal Democrat candidate in Richmond Park - doesn’t sit easily with me, especially after their role in the vindictive Coalition government.  But politics is about making difficult choices at the right moment, and this is one I wanted to actively explore, because the situation we’re in is just so dire. There is a difference between the Conservatives and the Lib Dems. Failing to realise that plays into the hands of Theresa May more than anyone else.
And, to be frank, I'm deeply worried. Just look at one very specific, very local issue and you’ll perhaps understand where I'm coming from. It’s the state of the NHS in Brighton and Hove – it’s a system that’s been so cut up by marketisation and so woefully underfunded that it’s at breaking point. Our hospital is in special measures, six GP surgeries have shut down and private firms have been operating ambulances without a license. Just imagine what that health service will look like in ten years, with a Conservative party still in charge after beating a divided left at another general election.
And then there is Brexit. We’re hurtling down a very dangerous road – which could see us out of the EU, with closed borders and an economy in tatters. It’s my belief that a vote for a non-Brexiteer in Richmond Park would be a hammer blow to Conservatives at a time when they’re trying to remould the country in their own image after a narrow win for the Leave side in the referendum.
The Green party will fight a passionate and organised campaign in Richmond Park – I was blown away by the commitment of members, and I know they’ll be hitting the ground running this weekend. On the ballot on 1 December there will only be one party saying no to new runways, rejecting nuclear weapons and nuclear power and proposing a radical overhaul of our politics and democracy. I’ll go to the constituency to campaign because we are a fundamentally unique party – saying things that others refuse to say – but I won’t pretend that I don’t wish we could have done things differently.

I believe that moments like this don’t come along very often – but they require the will of all parties involved to realise their potential. Ultimately, until other leaders of progressive parties face the electoral facts, we are all losers, no matter who wins in Richmond Park.


Caroline Lucas is the MP for Brighton Pavilion.