Why BT should have got Mandy naked

"Please enter your pin now, and don't pull the chain"

Yesterday BT sent a letter to Lord Mandelson threatening legal action if he follows through with his plans for broadband liberalisation, but today it lightened the mood somewhat with daring real-life tales of people conducting conference calls in their birthday suit.

BT handles roughly 15 million audio conferences a year. It has now conducted research which finds that 68 per cent admit they have dialled in to a conference call while wearing pyjamas: the most common colour or style is not recorded. But presumably those 68 per cent are among those people who are able to work from home, rather than those who take their conference calls at the office. Not least because nearly half say they have joined conference calls in their undies, and 20 per cent say they have joined a conference call starkers.

The telecoms giant said the growth in the use of conference calls (the number of people using BT audio conferencing was up almost 20 per cent year on year) has led to calls being conducted not just in the nude, but in some rather odd places, too.

The most popular place to hold a conference call was in bed (you see, the wearing of pyjamas is actually rather sensible, given the circumstances), followed by the toilet.

Why so many conference calls should be taken in the smallest room in the house is open to debate. When you've gotta go, you've gotta go, one supposes. But there is also the fact it's often the only room in the house with a lock. And with children, pets and partners around, people might want others on the call to have at least the illusion that they are focused on work, and not merely skiving off to play with the kids/dogs/PlayStation. (Another recent study found that one in four men has pulled a "sickie" in order to stay at home and play video games, the dweebs.)

With many respondents telling BT that they had been disturbed while on a conference call by babies crying, cats miaowing, dogs barking, or kettles boiling, you can see why so many people head to the bog when about to "face" their colleagues on a conference call.

This is not without its dangers, though -- many respondents said a conference call had been interrupted by the sound of a toilet flushing, which is surely bad call etiquette in anyone's book. Those taking the call in the smallest room could at least save their flush until the call has ended?

But BT is trying to make a serious point too, natch.

It says that in 2008, using conferencing helped it to cut out more than 700,000 face-to-face meetings and 1.4 million journeys, saving 53,000 tonnes of CO2. Which is certainly not to be sniffed at (and anyway, CO2 is odourless, unlike the atmosphere on many conference calls, judging by the research).

But perhaps all these naked, loo-based conference callers could soon become an endangered species, as the analyst firm Ovum says that 26 per cent of conferences will be held by video by 2012.

So perhaps, instead of sending Mandy a "letter before action" about his broadband liberalisation plans, BT should have got him on a naked conference call. It might have been our last chance to see whether he's a conference call flusher.

Jason Stamper is the New Statesman technology correspondent and editor of Computer Business Review

 

Jason Stamper is editor of Computer Business Review

Getty
Show Hide image

The 8 bits of good news about integration buried in the Casey Review

It's not all Trojan Horses.

The government-commissioned Casey Review on integration tackles serious subjects, from honour crimes to discrimination and hate crime.

It outlines how deprivation, discrimination, segregated schools and unenlightened traditions can drag certain British-Pakistani and Bangladeshi communities into isolation. 

It shines a light on nepotistic local politics, which only entrench religious and gender segregation. It also charts the hurdles faced by ethnic minorities from school, to university and the workplace. There is no doubt it makes uncomfortable reading. 

But at a time when the negative consequences of immigration are dominating headlines, it’s easy to miss some of the more optimistic trends the Casey Report uncovered:

1. You can always have more friends

For all the talk of segregation, 82 per cent of us socialise at least once a month with people from a different ethnic and religious background, according to the Citizenship Survey 2010-11.

More than half of first generation migrants had friends of a different ethnicity. As for their children, nearly three quarters were friends with people from other ethnic backgrounds. Younger people with higher levels of education and better wages are most likely to have close inter-ethnic friendships. 

Brits from Black African and Mixed ethnic backgrounds are the most sociable it seems, as they are most likely to have friends from outside their neighbourhood. White British and Irish ethnic groups, on the other hand, are least likely to have ethnically-mixed social networks. 

Moving away from home seemed to be a key factor in diversifying your friendship group –18 to 34s were the most ethnically integrated age group. 

2. Integrated schools help

The Casey Review tells the story of how schools can distort a community’s view of the world, such as the mostly Asian high school where pupils thought 90 per cent of Brits were Asian (the actual figure is 7 per cent), and the Trojan Horse affair, where hardline Muslims were accused of dominating the curriculum of a state school (the exact facts have never come to light). 

But on the other hand, schools that are integrated, can change a whole community’s perspective. A study in Oldham found that when two schools were merged to create a more balanced pupil population between White Brits and British Asians, the level of anxiety both groups felt diminished. 

3. And kids are doing better at school

The Casey Report notes: “In recent years there has been a general improvement in educational attainment in schools, with a narrowing in the gap between White pupils and pupils from Pakistani, Bangladeshi and African/Caribbean/Black ethnic backgrounds.”

A number of ethnic minority groups, including pupils of Chinese, Indian, Irish and Bangladeshi ethnicity, outperformed White British pupils (but not White Gypsy and Roma pupils, who had the lowest attainment levels of all). 

4. Most people feel part of a community

Despite the talk of a divided society, in 2015-16, 89 per cent of people thought their community was cohesive, according to the Community Life Survey, and agreed their local area is a place where people from different backgrounds get on well together. This feeling of cohesiveness is actually higher than in 2003, at the height of New Labour multiculturalism, when the figure stood at 80 per cent. 

5. Muslims are sticklers for the law

Much of the Casey Report dealt with the divisions between British Muslims and other communities, on matters of culture, religious extremism and equality. It also looked at the Islamophobia and discrimination Muslims face in the UK. 

However, while the cultural and ideological clashes may be real, a ComRes/BBC poll in 2015 found that 95 per cent of British Muslims felt loyal to Britain and 93 per cent believed Muslims in Britain should always obey British laws. 

6. Employment prospects are improving

The Casey Review rightly notes the discrimination faced by jobseekers, such as study which found CVs with white-sounding names had a better rate of reply. Brits from Black, Pakistani or Bangladeshi backgrounds are more likely to be unemployed than Whites. 

However, the employment gap between ethnic minorities and White Brits has narrowed over the last decade, from 15.6 per cent in 2004 to 12.8 per cent in 2015. 

In October 2015, public and private sector employers responsible for employing 1.8m people signed a pledge to operate recruitment on a “name blind” basis. 

7. Pretty much everyone understand this

According to the 2011 census, 91.6 per cent of adults in England and Wales had English as their main language. And 98.2 per cent of them could speak English. 

Since 2008-2009, most non-European migrants coming to the UK have to meet English requirements as part of the immigration process. 

8. Oh, and there’s a British Muslim Mayor ready to tackle integration head on

The Casey Review criticised British Asian community leaders in northern towns for preventing proper discussion of equality and in some cases preventing women from launching rival bids for a council seat.

But it also quoted Sadiq Khan, the Mayor of London, and a British Muslim. Khan criticised religious families that force children to adopt a certain lifestyle, and he concluded:

"There is no other city in the world where I would want to raise my daughters than London.

"They have rights, they have protection, the right to wear what they like, think what they like, to meet who they like, to study what they like, more than they would in any other country.”

 

Julia Rampen is the editor of The Staggers, The New Statesman's online rolling politics blog. She was previously deputy editor at Mirror Money Online and has worked as a financial journalist for several trade magazines.