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Whatever Apple throws at its customers, they come back more evangelical than ever
Tags: Steve Jobs
This is a perfect example of someone who writes to make an Statement to get attention, without even knowing about he is writting about. And I am going to prove it.
To say that the only improvement in the iPhone 3GS is Speed because it can Copy and Paste, is simple the most DELUSIONAL thing I have ever read; Facts:
- EVERY IPHONE CAN NOW COPY AND PASTE. To say people buy the 3GS because of this, is the most factless, baseless statement I have ever read in my whole life: It is a free software update to every iPhone, not just the 3GS.
- To say that this is the only improvement, insults a whole country: Japan, who didn't like the iPhone, until the improvement made in the 3GS, which has made the whole country switch to iPhone. Why they switched if they don't like apples?
- The camera is better, now 3.2 megapixels, and know it does Video, and has auto-focus and a manual focus that is as easy as pointing what do you like to concentrate your photo on.
- It now has voice recognition, a compass, that aids enhanced reality.
- It has more memory for programs, which means that with free 3rd Party software, one can run many simultaneous apps.
- The battery lasts longer, the screen is much better.
- The Speed is amazing of everything. Mind blowing. The games are in the par with PSP, and there are now more games than any other Smartphone platform. And since they are quality controlled from apple, the experience is great from the simple, to the ZEGA, Electronic Arts, and more brands.
- Copy and Paste has know come with a vengeance, because it can now copy and paste web pages. What other Phone in the world can copy and paste text and graphics in one blow from a web page? I dare you to mention one.
Why would anyone like apple products o be loyal? One answer that comes to my mind is that as a user of windows mobile and Symbian, and Palm OSs, the lack of obsolesce of apple products. If you have a Windows Mobile smartphone, and new version of the Operating System comes, you may well throw your past phone, because updates from version 1 of windows mobile to the latest one is non-existent. While you can take the first iPhone, and update it to the last version and run all programs.
To say that the iPhone experience compares to that of other phones just proves that you are not an user of the many OSs. As a owner of a Nokia N97, I can assure you that the experience of their App Store is something one cannot longer tolerate after you compare it to the many Stores at the iPhone to get apps, such as the Apple Store, the Rock Stores, Cydia, Icy, etc.
While it is so easy to install new apps in an iPhone, that makes its a more useful machine, it is a pain or very frustrating experience to do it in the other OSs, where things are more limited.
I get to download youtube movies (for later watching) via aTube, while downloading my email, while playing with a SuperNintendo emulator in my iPhone, all at the sametime. Please tell me an phone that does this things better in real-life, not theoretically, and I will consider buying it!!
You are comparing an iPhone as if you are comparing and old Volkswagen Beatle to the latest Porsche Panamera and saying that they are similar because the both have 4 wheels, and that people are buying the Porsche Panamera because it has 1 more door at the back, and that thats the only reason. I believe you are missing the point by miles.
OK Jon T fair point; I'm getting the line "The iPhone's operating system is not multi-threaded” changed to “The iPhone is not designed to enable third-party applications multi-tasking” to make it crystal clear exactly the point I was making in that line.
Stuart: "Regarding how IBM's Simon and Matt Warman,s comment apropos "That may be an idea Apple invented" just scrub out invented and insert "made commercially viable" - fixed.
Research in Motion and Nokia made it commercially viable long before Apple, so your 'correction' fixes nothing but simply continues the myth that the iPhone was the first smartphone. More iPhone blindness from another Apple fan, eh.
Alex Smith: The only thing you have proved is that you did not read the piece closely enough. I did not say cut and paste was the only thing 3G S ushered in. So I guess your several hundred words 'proving' I was 'wrong' was a bit of a waste of time really, wasn't it?
I said: "IF Apple made no discernible improvements to an iPhone or iPod, it would STILL have its army of loyal fans singing their praises."
Yet more twisting of my words from yet another Apple fan, eh. Why doesn't someone prove my argument that evolution doesn't exist is bogus, too? I didn't argue that, either!
@Alex Smith: some reasonable points. But "If people are about 30% more productive statistically speaking with a Mac, than people with PC..." -- can you point me to any studies that bear that out?
Contrary to what some have inferred in the comments above, I have used both PCs and Macs, at home as well as at work. I don't think I could separate the relative amount of productivity I am able to achieve on either, from simply the familiarity I have for each and its applications.
So who says Macs enable you to be more productive than PCs? It's a valid question.
Thanks for the comment, it goes some way to explaining the phenomenon. I believe your excitement, I really do, but I remain unconcvinced re my central argument: Apple gets far too easy a ride from consumers and the press. The Guardian newspaper just gave Apple front page billing for a product that has not been launched yet - iSlate - and said it could change the world, before we even know what it does. More hysteria.
Thanks for reading my piece as always!
Thanks NTY; but not exactly scientific eh?
ps. My new blog on Apple iPhone versus Google phone now at bit.ly/5Li9jA.
@Tacitus - "why does anybody care?"
Harvard Business Review just published a new study naming Mr Jobs as the best-performing CEO in the world, http://hbr.org/web/extras/100ceos/1-jobs
The methodology used for the analysis is detailed in http://hbr.org/2010/01/the-best-performing-ceos-in-the-world/sb2
I guess Fortune, AdWeek, and HBR are all "deluded" fanboys.
@yoctobarryc - "To this day, I still cannot fathom why Mac is able to sell its only 17" laptop for £1900, whilst I picked up a similar spec PC laptop (17" also) for just over £1000"
By externalizing end-of-life costs, your PC contains arsenic, mercury, PVCs, BFRs, etc. so you spent less up front — but the cost to society is greater. For details, see http://storyofstuff.com and Google 'Guiyu'
Now you know.
"Is someone passionate about Apple, or its products, not now allowed to be called an Apple fan? Are you the Apple brand police or something?"
What a smartass comment.
That's the problem with all you say. You continue to imply that all Mac users are fanatical, that they only value Apple products because of their zealotry. Thus when you say that these people are Apple fans you are demeaning them.
I use PC by the way, mainly because it's cheaper.
It seems that Apple's reach goes much further than we can appreciate. Clearly they are a powerful, far-reaching company that carefully monitors and controls the media. Also, the emotional attachment some people place in Apple technology is frightening!
@ Victor Panillo:
My point was, why does anyone care about articles like this one? In the end people will buy what suits them and if the product is duff they won't come back for more.
I imagine the increasing number of people in my University's Comp Sci department (UK top 10, 5* research rating) who've moved over to Apple gear, must also be deluded.... :-)
@Jason - "So who says Macs enable you to be more productive than PCs? It's a valid question."
Depends what you do for a living. If you design for print you'll likely be more productive on a Mac because they render type glyphs accurately (at the cost of some onscreen blurriness vs. ClearType).
See, for example,
At work I'll soon be getting a new Dell Precision workstation with Adobe CS4, but because our corporate standard is 32-bit XP Pro, I won't be able to use all of the installed (standard) 6GB RAM and will only see 4GB. OS X can see/use all 6GB.
@NTY - "Most Macs don't even have two button mice for goodness sake"
Good grief, is this meme still around? You don't need two physical buttons to have two logical functional modes, in System Preferences just turn on the two-finger trackpad option and presto you have "left" and "right" buttons! Duh! Sounds like you didn't use a Mac very much after all.
I do have a 4-button Logitech trackball on my Dell workstation. :)
Tacitus, you're right. Why does anyone care about an article like this? Why the 80-odd comments?
Because Apple has a more fanatical following than any other company in the world, perhaps with the exception of Harley Davidson.
The question I asked in my original essay was, 'why?'. Many of the commenters on here have tried to answer that, and made some excellent points -- many of which I agree with whole-heartedly.
Many of those same points I made in my original piece, if the fans had spent the time to read it: an "iconic image"; a strategy that has "worked"; "major advances in usability over its smartphone predecessors, in a form factor that still attracts admiring glances" etc.
Others have just reinforced the view that many are deluded nutters who would defend the firm no matter what it did to their fellow consumers. That's fine too, but I don't see why it's so controversial.
I happily keep buying classic film cameras even though I accept that the latest digitals have overtaken them. Am I deluded pretending that they're better? Sure.
I didn't ever say it was black and white, did I?
Oh, one more thing -- Windows PCs are WAY more productive for a very special group.
'In a year marked by record bank failures and Wall Street swindlers walking away with tens of billions of investor dollars, it's perhaps not surprising that the activities of organised cyber gangs looting at least $100 million dollars from small to mid-sized businesses went largely unheralded.'
So writes Brian Krebs in a piece from 4 January. And anyone following Brian's chronicles at the Washington Post saw what was happening. It's nothing new but Brian's way of highlighting it was.
Each and every single exploit involved malware attacking Microsoft Windows.
@Jason - "I am afraid that it doesn't matter who uses Macs or who doesn't"
Actually, it does. See the security article cited above. It's why I don't do any online banking on my PCs, only on my Macs.
I'm not defending Mac fans, I'm defending people who use macs and think they work well from being called Mac fans.
OK let’s take the second paragraph of your article: “....But if Apple made no discernible improvements to an iPhone or iPod, it would still have its army of loyal fans singing their praises, such is the blind loyalty that they feel for the Apple brand”.
Well would they? I come back to my earlier point if the products really were duff people wouldn’t come back for more. You are working from the premise that ‘better’ products exist so why should people buy Apple other than blind loyalty or because it’s a good pose. But are these other products better? In what way?
For example, in the case of the iPhone, is it really incapacitating that it won’t do multi-threading? Not quite true but we’ll leave that. Or, is this simply the result of an entirely valid engineering decision to focus on battery life. OK, you could make the battery larger and the phone thicker but that doesn’t alter what is a perfectly valid choice. IMHO they’ve erred too much towards style rather than go the other way, but since I don’t know the numbers, I can’t really comment on how much bigger the battery would need to be and whether that would be a good choice.
My main point is the lack of some of the things you point out, something that seriously inconveniences the average user compared to the opposition? Depends on your own usage, but if it doesn’t fit you won’t buy it. Obviously enough people do although whether that will continue remains to be seen.
And yes, I’ll allow that Apple can be its own worst enemy, although experience in the US, where they’ll sue at the drop of a hat is not necessarily a guide to the UK. At present.
In conclusion, might it be quite simply that Apple gear does what it says on the tin? You buy it, it does the job without fuss (allowing for the occasional lemon) and, eventually you sell it on flea bay and buy another. Because you had a good experience you tell others.
You really should do an article on why is it that people put up with Windows and the daily problems it throws at you. Try looking at how much Government departments shovel in MS direction. Look at the costs of MS software licenses across all the schools and local authorities in the UK. Ask why we should be making teachers/doctors/nurses redundant when we could save millions on software licenses. Ask why the NHS is basing all of the IT systems on Windows when (free) alternatives exist?
Ask why they aren’t ‘thinking different’.
You’ve loads to go at and tbh, it’s the sort of thing the Staggers should be focussing on, particularly in the light of future cuts in public spending.
Tacitus, you raise some excellent new points. And it's true that there is some consternation at the cost of software licences in government.
I wrote a piece this year about the Government's Action Plan on open source, which seeks to redress some of those issues, in my mgazine here http://bit.ly/UQGR0.
And you're right, this is also something that would get the debate going on The Staggers. I may well take up the challenge, so thanks for the suggestion.
Jerry, that's cool. But a lot of the vitriol on here is from Mac fans, not just people who think they work well.
@Stamper; I have used both and Windows is way more productive. Most Macs don't even have two button mice for goodness sake. It's much faster having a more sophisticated mouse and Windows than MacOS.
Thanks for the link Jason. It is interesting that the Government is apparently keen on Open Source although I wonder quite how many will take it up. The will seems to be there, although quite how you get their consultants away from pushing Windows dominance is another matter.
Interestingly Apple does contribute quite a bit to Open Source - WebKit being the prime example, although I suspect this is less altruism than a hedge against MS dominance.
You really should take up the challenge. The pernicious effects of Windows dominance run really deep once you start digging. Go for it :-)
Have a good Christmas.
VictorP: saying Macs are more secure is one thing (debatable, but probably true). Different issue to saying that you should use Macs because Berners Lee does. Like I say, should you use RIM because Obama does?
@Jason - "would that be the same Harvard Business Review that published an article entitled "IT doesn't matter"? Kind of ironic, don't you think?"
Hardly, because the CEO ranking only used publicly available financial metrics. If you care to refute the methodology, you are certainly free to do so. I provided the link, here it is again:
@Tacitus - "might it be quite simply that Apple gear does what it says on the tin?"
Les Vadasz (Intel badge #3) thinks so
Apparently, so does Tim Berners-Lee
@Tacitus - "You really should do an article on why is it that people put up with Windows and the daily problems it throws at you"
Eh? I use XP (and OS X) daily. XP works well on older PCs, and that's good enough for many people. It's when the Registry fills with crud that things start to bog down. Hard to argue with getting by on a netbook, it's tough on the wallet to lose a Mac - http://tinyurl.com/ybp9wbp
iPhone 3G #1 in latest US Nielsen rankings
Mr Jobs said, "the desktop wars are over, Microsoft won...I'm interested in the next thing"
Well, he's keeping shareholders happy...
@Jason - "I happily keep buying classic film cameras even though I accept that the latest digitals have overtaken them. Am I deluded pretending that they're better? Sure."
A Rollei TLR is probably not the best tool for photographing hyperkinetic children unless you desire the grittiness of Ilford HP5 to evoke Edward Steichen's Family of Man exhibit. I never did save enough to buy a Hassy, though I now simulate Holgas on my iPhone 3G using CameraBag.app.
@Jason - "Apple has a more fanatical following than any other company in the world"
Indeed, if this is anything to go by
Jason Stamper is editor of Computer Business Review