For Murdoch and friends, sorry is the easiest word

For Rupert, Rebekah and David, contrition has finally arrived. But where's the shame?

Rupert Murdoch is very sorry. He's very sorry that he didn't know anything about what went on at his newspapers, which was wrong but not the fault of the people in charge of those newspapers, and he's very sorry that those people who were in charge, but didn't know anything about the wrong things that were happening, have now had to resign.

Rebekah Brooks is sorry. She's sorry that although she was in charge of newspapers for which despicable acts took place, she knew nothing about it, having been on holiday when many of these incidents took place, and not having known about it otherwise. She's sorry that she said that her organisation had paid police, when what she meant to say was that her organisation had not paid police. These things happen, when you're in a high pressure situation. You can end up saying things you didn't mean to say.

David Cameron is sorry. He's sorry that he gave someone a second chance. He's sorry that the second chance, which he gave someone, by giving them a second chance, didn't work out as well as he might have hoped. No-one warned him that by giving this someone a second chance, it might not be the best outcome in the history of the world, although some people say they did warn him, and that he must have either not even read those warnings, or not listened to them, or proceeded anyway.

Everyone's sorry. Everyone is sorry that what happened happened, and that even though they were in the kind of positions where you might expect them to know about what happened, they didn't know about what happened. No-one knew anything, and were quite right to dismiss all the investigative work on the phone hacking story as boring lefty troublemakers doing some yawnworthy tedium, until the tale about the hacking of a dead teenager's phone came out - at which point it actually mattered.

It mattered because the story went beyond the BBC, or the Guardian, or the usual suspects - it went everywhere, and wasn't going to go away. It wasn't just being read about by the kind of people who'd never buy your papers; it was being read about by exactly the kind of people who do buy your papers, and are disgusted with you for having run the kind of paper where this kind of thing happened. Then it mattered a lot.

Then, everyone who is now sorry was as shocked as everyone else. Imagine the shock. The surprise. Imagine not having known about anything, all that time. Imagine employing someone - giving them a second chance, if you want to use that phrase - who was rumoured to be involved in some dodgy dealing, and not having sat them down and forced them to tell you exactly what they knew and didn't know. Imagine that.

Would you feel sorry, or would there be another feeling running through you? Not sorry, but something else... shame. Shame that you should have known, but didn't know. Shame that you didn't ask the right questions of the right people. Shame that you didn't know where any of this information came from, and just paid people for it anyway. Shame that you were in charge, yet weren't in charge. Shame that you took the absolutely enormous salary, yet didn't know what you were doing, apparently.

Everyone's sorry, and everyone involved in this grubby mess hopes that a simple sorry will make everything all right again. Just a simple sorry, and hope that the fuss dies down, and then up pops the Sun on Sunday on August 7, or thereabouts, and it's the football season and there'll be a massive preview and free gifts and other lovely things for you to look at, and everyone will just shrug their shoulders and think, oh well, I suppose we'd better give them a second chance, hadn't we? It's important to give people second chances. And that will be that. Crisis averted. Ed Miliband foiled. Everything carries on, much as it did before.

Unless people aren't prepared to tolerate being fooled again. And unless people aren't prepared to think that a simple sorry will get Murdoch and friends out of this sorry mess.

Patrolling the murkier waters of the mainstream media
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Wrists, knees, terrible rages – I felt overwhelmed when Barry came to see me

I teach my registrars to be aware how a consultation is making them feel: that can give valuable clues to the patient’s own emotional state.

To begin with, it seemed that Barry’s wrists were the problem. He told me about the pain he was experiencing, the pins and needles that came and went in his hands. I started to examine him. His palms were calloused, his fingers thick and stubby, veterans of the heavy work he’d undertaken throughout his 57 years. Even as I assessed this first problem, he mentioned his knees. I moved on to look at those. Then it was his back. I couldn’t get to grips with one thing before he veered to the next.

I teach my registrars to be aware how a consultation is making them feel: that can give valuable clues to the patient’s own emotional state. Barry was making me feel overwhelmed, the more so as I learned that he’d been experiencing all these problems for years.

“Why are you coming to see me about them now,” I asked, “rather than six months ago – or in six months’ time?”

“I need some time off, doc.”

There was something about the way he wouldn’t meet my gaze. And again, that feeling of being overwhelmed.

“What’s going on at work?” I asked him.

His tone hardened as he told me how he’d lost his temper a couple of days earlier. How one of the others had been winding him up, and something inside him had snapped, and he’d taken a swing at his workmate and landed a punch.

Barry had walked out and hadn’t been back. I tried to find out if he’d heard from his boss about the incident, if he knew what was likely to happen next.

He told me he didn’t care.

We talked some more. I learned that he’d been uncharacteristically short-tempered for months; his partner was fed up with being shouted at. Sleep had gone to pot, and Barry had taken to drinking heavily to knock himself out at night. He was smoking twice his usual amount. Men like Barry often don’t experience depression as classic low mood and tearfulness; they become filled with rage and turn in on themselves, repelling those closest to them in the process.

Depression is a complex condition, with roots that can frequently be traced right back to childhood experiences, but bouts are often precipitated by problems with relationships, work, money, or health. In Barry’s case, the main factor turned out to be his job. He’d been an HGV driver but at the start of the year his company had lost its operator’s licence. To keep the business afloat, his boss had diversified. Barry hated what he now had to do. He was now a “catcher”.

I didn’t know what that meant. Getting up at the crack of dawn, he told me, driving to some factory farm somewhere, entering huge sheds and spending hours catching chickens, thousands upon thousands of them, shoving them into crates, stashing the crates on a lorry, working under relentless pressure to get the sheds cleared and the birds off to the next stage of the food production chain.

“It’s a young man’s game,” he told me. “It’s crippling me, all that bending and catching.”

It wasn’t really his joints, though. Men like Barry can find it hard to talk about difficult emotion, but it was there in his eyes. I had a sudden understanding: Barry, capturing bird after panicking bird, stuffing them into the transport containers, the air full of alarmed clucking and dislodged feathers. Hour after hour of it. It was traumatising him, but he couldn’t admit anything so poncey.

“I just want to get back to driving.”

That would mean landing a new job, and he doubted he would be able to do so, not at his age. He couldn’t take just any old work, either: he had to earn a decent wage to keep up with a still sizeable mortgage.

We talked about how antidepressants might improve his symptoms, and made a plan to tackle the alcohol. I signed him off to give him some respite and a chance to look for new work – the one thing that was going to resolve his depression. But in the meantime, he felt as trapped as the chickens that he cornered, day after soul-destroying day.

Phil Whitaker’s novel “Sister Sebastian’s Library” will be published by Salt in September

This article first appeared in the 21 July 2016 issue of the New Statesman, The English Revolt