Steve Jobs: a modern Leonardo da Vinci or Einstein?

The death of Apple’s iconic founder has folk reaching for the hyperbole.

The sad death of Steve Jobs at the age of 56 yesterday was greeted by an outpouring of grief on the internet, and a flood of tributes from everyone from Barack Obama to David Cameron. But will he really be remembered by the history books as a creative and entrepreneurial force on a par with Leonardo da Vinci and Einstein, as some commentators are suggesting?

There's no doubt that Steve Jobs was really rather good at getting cool technologies from the lab into the hands of consumers fast, and wrapped in shiny plastic and aluminium that helps Apple products garner admiring glances. The Apple logo, seen glowing on the lids of sleek laptops, is surely the most admired corporate symbol in the world -- certainly the Apple brand is the most precious of any firm according to brands agency Millward Brown. Apple is also the most valuable technology firm by market capitalisation, and at one point this year it was the most valuable company in the world; surpassing even Exxon Mobil.

The figures speak for themselves: Apple posted profits of around £6.1billion in its most recent quarter. It did that not just by selling Macintosh computers -- which actually have a market share of only around 4 per cent of all PCs that are sold, or about 4 million Macs a quarter -- but it sold over 20 million iPhones, 9 million iPads and 7.5 million iPods. These last three categories are what took Apple from moderate success to superstardom, and Steve Jobs' insistence on classy design, ease of use and an ecosystem of applications are writ large on all three.

One can certainly make the case that it was Apple co-founder Steve Wozniak who had by far the greatest technical input into Apple's first computers. Jobs was interested in design, and especially fonts, but he actually spent a lot of time running around trying to win orders and raise finances. But Jobs' gift for helping to get the look and feel right, his intuition for what customers really want -- even if they don't yet know it themselves -- and his business acumen are all clearly top notch. He didn't only make Apple a success: he also fixed up Pixar, eventually selling it to Disney for $7.4billion, and NeXT, which he then sold on to Apple.

The vast numbers of people expressing their sadness for his death yesterday -- at one point Twitter was seeing a record 10,000 tweets per second, with many using the hashtags # iSad or # thankyousteve -- is another sign of how his deft touch could give some semblance of personality to seemingly functional things like MP3 players and phones. For others, the magic was all in Steve's head, and Apple fans are merely caught up in what some now call Steve's "reality distortion field", or RDF.

Reality distortion field?

RDF was first coined by Bud Tribble at Apple Computer in 1981 to describe Jobs' charisma and its effects on the developers working on the Mac project. Others have used it to describe the effect of his keynotes, or "Stevenotes", in which the consummate showman in trademark jeans and black turtleneck sweater had audiences in rapturous applause for, occasionally, incremental improvements to existing gadgets.

But whatever you think of him, was Stephen Fry right to say when he resigned earlier this year that, "There are few more important people on this planet"? Was Masayoshi Son, CEO of Softbank which distributes the iPhone in Japan, right to compare him to Leonardo da Vinci? Michael Bloomberg, New York's mayor, said Jobs will be remembered "With Edison and Einstein, and whose ideas will shape the world for generations to come."

David Cameron said, "Steve Jobs transformed the way we work and play," and yet if one doesn't own an Apple gadget it's hard to see quite how. Sure, other gadgets such as smartphones have been heavily influenced by the iPhone, but equally just as many Apple products were influenced by their predecessors. Apple didn't invent the smartphone, although it made it far, far more capable and appealing. It didn't event the mouse or the personal computer; it didn't invent portable music players and it didn't invent tablet computers, either.

Perhaps, as Steve Wozniak noted yesterday, Jobs' real brilliance was not just innovation, but also timing. He knew a thing or two about product development, but also when to stand on the shoulders of giants. Ultimately, he knew what a lot of customers wanted; even before they knew themselves.

Jason Stamper is NS technology correspondent and editor of Computer Business Review.

Jason Stamper is editor of Computer Business Review

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I am special and I am worthless: inside the mind of a narcissist

There's been a lot of discussion about narcissists this week. But what does the term actually mean?

Since the rise of Donald Trump, the term “narcissistic” has been cropping up with great regularity in certain sections of the media, including the pages of this journal. I wouldn’t want to comment about an individual I’ve never met, but I thought it would be interesting to look at the troubling psychological health problem of narcissistic personality disorder (NPD).

People with NPD (which is estimated to affect about 1 per cent of the population) have a characteristic set of personality traits. First, they have a deeply held sense of specialness and entitlement. Male NPD sufferers frequently present as highly egotistical, with an unshakeable sense of their superiority and importance; female sufferers commonly present as eternal victims on whom the world repeatedly inflicts terrible injustices. In both cases, the affected person believes he or she is deserving of privileged treatment, and expects it as a right from those around them.

Second, NPD sufferers have little or no capacity for empathy, and usually relate to other people as objects (as opposed to thinking, feeling beings) whose sole function is to meet the narcissist’s need for special treatment and admiration – known as “supply”. In order to recruit supply, NPD sufferers become highly skilled at manipulating people’s perceptions of them, acting out what is called a “false self” – the glittering high achiever, the indefatigable do-gooder, the pitiable victim.

The third characteristic is termed “splitting”, where the world is experienced in terms of two rigid categories – either Good or Bad – with no areas of grey. As long as others are meeting the narcissist’s need for supply, they are Good, and they find themselves idealised and showered with reciprocal positive affirmation – a process called “love-bombing”. However, if someone criticises or questions the narcissist’s false self, that person becomes Bad, and is subjected to implacable hostility.

It is not known for certain what triggers the disorder. There is likely to be a genetic component, but in many cases early life experiences are the primary cause. Narcissism is a natural phase of child development (as the parents of many teenagers will testify) and its persistence as adult NPD frequently reflects chronic trauma during childhood. Paradoxically for a condition that often manifests as apparent egotism, all NPD sufferers have virtually non-existent self-esteem. This may arise from ongoing emotional neglect on the part of parents or caregivers, or from sustained psychological or sexual abuse.

The common factor is a failure in the development of a healthy sense of self-worth. It is likely that narcissism becomes entrenched as a defence against the deep-seated shame associated with these experiences of being unworthy and valueless.

When surrounded by supply, the NPD sufferer can anaesthetise this horrible sense of shame with the waves of positive regard washing over them. Equally, when another person destabilises that supply (by criticising or questioning the narcissist’s false self) this is highly threatening, and the NPD sufferer will go to practically any lengths to prevent a destabiliser adversely influencing other people’s perceptions of the narcissist.

One of the many tragic aspects of NPD is the invariable lack of insight. A narcissist’s experience of the world is essentially: “I am special; some people love me for this, and are Good; some people hate me for it, and are Bad.” If people with NPD do present to health services, it is usually because of the negative impacts Bad people are having on their life, rather than because they are able to recognise that they have a psychological health problem.

Far more commonly, health professionals end up helping those who have had the misfortune to enter into a supply relationship with an NPD sufferer. Narcissism is one of the most frequent factors in intimate partner and child abuse, as well as workplace bullying. The narcissist depends on the positive affirmation of others to neutralise their own sense of unworthiness. They use others to shore themselves up, and lash out at those who threaten this precarious balance. And they leave a trail of damaged people in their wake. 

This article first appeared in the 16 February 2017 issue of the New Statesman, The New Times