Apple's apology would have happened under Steve Jobs, too

Tim Cook's Apple isn't that different.

It didn't take long after Apple's apology for their Maps app for people to start idly wondering whether Steve Jobs-era Apple would have apologised in the same way.

Short answer: yes.

In fact, Steve Jobs' Apple issued apologies to customers for varying reasons. Like this one, from 2007:

I have received hundreds of emails from iPhone customers who are upset about Apple dropping the price of iPhone by $200 two months after it went on sale. After reading every one of these emails, I have some observations and conclusions. . .

We want to do the right thing for our valued iPhone customers. We apologize for disappointing some of you, and we are doing our best to live up to your high expectations of Apple.

Steve Jobs

Apple CEO

Or this one, from 2010:

Yesterday Apple and its carrier partners took pre-orders for more than 600,000 of Apple’s new iPhone 4. It was the largest number of pre-orders Apple has ever taken in a single day and was far higher than we anticipated, resulting in many order and approval system malfunctions. Many customers were turned away or abandoned the process in frustration. We apologize to everyone who encountered difficulties, and hope that they will try again or visit an Apple or carrier store once the iPhone 4 is in stock.

Apple never apologises. Except when they do.

Steve Jobs. Photograph: Getty Images

Alex Hern is a technology reporter for the Guardian. He was formerly staff writer at the New Statesman. You should follow Alex on Twitter.

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Why did Julian Assange lose his internet connection?

Rumours of paedophilia have obscured the real reason the WikiLeaks founder has been cut off from the internet. 

In the most newsworthy example of "My house, my rules" this year, Julian Assange's dad (the Ecuadorian embassy in London) has cut off his internet because he's been a bad boy. 

Rumours that the WikiLeaks' founder was WiFi-less were confirmed by Ecuador's foreign ministry late last night, which released a statement saying it has "temporarily restricted access to part of its communications systems in its UK Embassy" where Assange has been granted asylum for the last four years. 

Claims that the embassy disconnected Assange because he had sent sexually explicit messages to an eight-year-old girl —first reported by the US political blog Daily Kos — have been quashed. Wikileaks responded by denying the claims on Twitter, as Ecuador explained the move was taken to prevent Assange's interference with the US election. The decision follows the publication of leaked emails from Hillary Clinton's campaign adviser John Podesta, as well as emails from the Democratic National Committee (DNC), by WikiLeaks.

Ecuador "respects the principle of non-intervention in the internal affairs of other states," read the statement, though the embassy have confirmed they will continue to grant Assange asylum. 

Assange first arrived at the Ecuadorian embassy in London in June 2012, after being sought for questioning in Sweden over an allegation of rape, which he denies. WikiLeaks claims this new accusation is a further attempt to frame Assange.  "An unknown entity posing as an internet dating agency prepared an elaborate plot to falsely claim that Julian Assange received US$1M from the Russian government and a second plot to frame him sexually molesting an eight year old girl," reads a news story on the official site.

It is unclear when Assange will be reconnected, although it will presumably be after the US presidential election on 8 November.

Amelia Tait is a technology and digital culture writer at the New Statesman.