The universal credit is the government's next big train wreck

Welfare reform could go so massively wrong, even the intelligence services are worried.

Even if the process for awarding the West Coast rail franchise was bungled by civil servants, it is politically disastrous for the government for a number of reasons. First, voters don’t want to hear politicians blaming their officials, even when the blame is deserved. Second, if ministers seize on the episode as an opportunity to accelerate civil service reform – as they surely will – the long-standing Cold War between Whitehall and the government will heat up, with inevitable leaks, briefings and other mischief that can destabilise an administration.

Third, David Cameron’s governing philosophy is famously obscure and coalition with the Lib Dems curtails his room for policy manoeuvre, so demonstrating the ability to competently implement existing policy is vital for the Prime Minister’s prospects at the next election.

When asked about the plan for recovering public support, senior figures in both coalition parties these days talk about “delivery” – showing that the government is actually getting on with the business of repairing the national finances and sorting out “Labour’s mess”. It is all about rolling up the sleeves and looking like a professional administration, hired by the electorate to do a tough old job. (Check out how often Cameron is photographed with his sleeves literally rolled up.) Labour, by contrast, can then be depicted as deranged fantasists, avoiding tough choices and banging on about weird abstractions instead of talking practical sense, rolling up their sle… you get the idea.

So it looks bad when the “delivery phase” doesn’t deliver and the competence file gets corrupted. Right now, Downing Street should be thinking very hard about what the next part of the programme to unravel will be and taking some pre-emptive measures. There are two obvious candidates.

First, the election of police commissioners. Hardly anyone knows this is happening although the votes are due to be held in England and Wales on 15 November. Turnout will be dismal and, by all accounts, the calibre of candidates is low. This was supposed to be a flagship reform, a great democratisation, a ballot box incarnation of "the big society". It looks like being a bunch of single-issue council seat by-elections.

Second, the universal credit (UC). This is a big one – the epic reconfiguration of the benefits system with a view to making work more lucrative than claiming welfare is due to be rolled out from October next year. Hardly anyone in Whitehall thinks this will happen. It is a vast project that requires complex IT systems, the effective commissioning of which is not an area where the civil service has famously distinguished itself in the past. One particular cause of concern is a plan to introduce “real time” data transfer from employers to the department for work and pensions - via HMRC – so that changes in someone’s work and pay status can filter through automatically to their benefit payments.

This experiment in massive inter-departmental exchange  of highly sensitive private data combined with payments worth billions of pounds has the potential to go spectacularly wrong. I understand from a well-placed source that the intelligence services are taking a close interest in the administration of universal credit because they fear it will compromise national cyber-security. Well-organised criminal hackers (or indeed other foreign intelligence agencies) could break into the system to commit colossal fraud or otherwise sabotage government business.

Separately, those who witness  the administration of the welfare system on the ground – whether in job centres or through citizens’ advice bureaux – are reporting a steep rise in cases of misallocations, errors and general bungling that means some very vulnerable people aren’t getting the money they need. The question being asked with increasing urgency (but still mostly in private) by pretty much everyone involved in welfare policy is this: if the DWP can’t seem to administer the existing benefits system properly, how on earth are they going to manage the switch to UC?

It doesn’t help that Iain Duncan Smith, the Secretary of State responsible for the whole thing, has a thin skin. Officials, charities and advisors from other departments report a culture of prickly denial at the top of the DWP. To hear the way “stakeholders” tell it, if you suggest there are problems with the UC implementation, it is inferred that you do not believe in IDS and, as an enemy of the project, are frozen out. If this is true there is serious trouble ahead.

One remarkable feature of both the police commissioners and universal credit policy accidents waiting to happen is that no-one seems to know who in Number 10 is supposed to be across these things. One of the most frequent complaints from Tories about the Downing Street operation is that there aren’t enough people with really sound political antennae keeping a strategic eye on other departments. Too much, it is said, is being done by civil servants who work on practical measures but don’t keep their ears to the ground for the sound of an incoming stampede of bad headlines.  

Maybe the current turmoil in the Department of Transport could never have been foreseen. Some storms do appear from nowhere. But some can be detected by radar long before they hit the shore. There is a hurricane gathering over the DWP and when the wind picks up and the bad news starts raining down, Cameron should be prepared.

Work and Pensions Secretary Iain Duncan Smith "has a thin skin". Photograph: Getty Images.

Rafael Behr is political columnist at the Guardian and former political editor of the New Statesman

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This is no time for a coup against a successful Labour leader

Don't blame Jeremy Corbyn for the Labour Party's crisis.

"The people who are sovereign in our party are the members," said John McDonnell this morning. As the coup against Jeremy Corbyn gains pace, the Shadow Chancellor has been talking a lot of sense. "It is time for people to come together to work in the interest of the country," he told Peston on Sunday, while emphasising that people will quickly lose trust in politics altogether if this internal squabbling continues. 

The Tory party is in complete disarray. Just days ago, the first Tory leader in 23 years to win a majority for his party was forced to resign from Government after just over a year in charge. We have some form of caretaker Government. Those who led the Brexit campaign now have no idea what to do. 

It is disappointing that a handful of Labour parliamentarians have decided to join in with the disintegration of British politics.

The Labour Party had the opportunity to keep its head while all about it lost theirs. It could have positioned itself as a credible alternative to a broken Government and a Tory party in chaos. Instead we have been left with a pathetic attempt to overturn the democratic will of the membership. 

But this has been coming for some time. In my opinion it has very little to do with the ramifications of the referendum result. Jeremy Corbyn was asked to do two things throughout the campaign: first, get Labour voters to side with Remain, and second, get young people to do the same.

Nearly seven in ten Labour supporters backed Remain. Young voters supported Remain by a 4:1 margin. This is about much more than an allegedly half-hearted referendum performance.

The Parliamentary Labour Party has failed to come to terms with Jeremy Corbyn’s emphatic victory. In September of last year he was elected with 59.5 per cent of the vote, some 170,000 ahead of his closest rival. It is a fact worth repeating. If another Labour leadership election were to be called I would expect Jeremy Corbyn to win by a similar margin.

In the recent local elections Jeremy managed to increase Labour’s share of the national vote on the 2015 general election. They said he would lose every by-election. He has won them emphatically. Time and time again Jeremy has exceeded expectation while also having to deal with an embittered wing within his own party.

This is no time for a leadership coup. I am dumbfounded by the attempt to remove Jeremy. The only thing that will come out of this attempted coup is another leadership election that Jeremy will win. Those opposed to him will then find themselves back at square one. Such moves only hurt Labour’s electoral chances. Labour could be offering an ambitious plan to the country concerning our current relationship with Europe, if opponents of Jeremy Corbyn hadn't decided to drop a nuke on the party.

This is a crisis Jeremy should take no responsibility for. The "bitterites" will try and they will fail. Corbyn may face a crisis of confidence. But it's the handful of rebel Labour MPs that have forced the party into a crisis of existence.

Liam Young is a commentator for the IndependentNew Statesman, Mirror and others.