Why we're still being taken for a ride by our train companies
There are too many "vested interests" to keep happy.
By Alan White Published 15 August 2012 9:52
This week, two stories broke regarding the rail industry. On Tuesday it was the fact that fares are set to rise in January by up to 11 per cent on some journeys. That pushed the second to the very top of the news agenda: today's news that First Group has beaten off Virgin’s bid for the West Coast Main Line franchise.
The rise in fares was as predictable as death and taxes, and slightly more depressing than both. In real terms, they're now up a fifth since 1995. An annual ticket from London to Brighton now costs as much as a second-hand VW Golf, and that leaves change for some go-faster stripes for the seafront. Our trains are among the most expensive in Europe. Why?
If the train business doesn’t seem like any other industry, that’s because it’s not. Successive governments have never quite decided whether they’re a business or a social necessity – and they know full well there’s a decent case for the latter, because they’re clean, and thousands of people don’t die on them every year, which they do on the roads.
That means that under the current model you’ve got three competing obligations: quality (which takes investment), affordability and shareholder dividends. You can’t meet all three without money – so the burden for this was supposed to be split between the taxpayer and the passenger. That split used to be roughly 50/50, but the burden on passengers has crept up and up for the last 10 years towards 75 per cent passenger input.
You might say this could pose a few conflicts of interest, and you’d be completely understating the case. According to the Department for Transport the case for structural change has not been made. And this is true, assuming you discard countless industry experts, analysts and, um, the government’s own command paper on the subject.
It’s hard to know where to start. Fares can’t continue to rise at this rate, or the only people taking the train will be Lakshmi Mittal and at a push the Queen, assuming she can get an old person’s rail card. But the government hasn’t given any indication as to when the fares will stop going up. Given that it’s committed to £18bn of investment on goodies like Crossrail and Thameslink, not saying anything is probably a good idea, because it's going to be a decade at least.
But to be honest this is less of a problem than a point raised in the aforementioned command paper: the way the current system heaps the risks on taxpayers while giving fat payouts to shareholders, like the £88m pocketed last year by Stagecoach’s two founders (the polite euphemism in such reports is of “incompatible incentives”). This is due to the fact Labour (unchallenged by the other parties) brought in “revenue support” clauses, which guarantee taxpayers cover 80 per cent of shortfall between franchisees' forecasts and their actual revenues.
They’re not small, these sums of money. To pick an example entirely at random: despite paying out £340m to its shareholders last year, Stagecoach - the company with the directors who presumably keep their earnings in a pit with a diving board like Scrooge McDuck - also received £68m in bailout funds for the third South West Trains franchise a year ahead of schedule, after taking legal action against the government. At least RBS waited for things to really go belly up before they shafted us. This sort of thing might annoy those readers who think the railways should be publicly funded, but there’s something for everyone here, because ever since the railways were privatised the subsidies have flown up.
They might be siphoning cash straight out of the exchequer, but don’t worry, these companies are rummaging around in your pockets for loose change at the same time. Ever wondered why buying a ticket from a machine is like attempting to deal in equity derivatives while a 30-strong, tutting queue builds up behind you? Why you can get a “group save” in some places but not others, why you never seem to know for sure if your advance ticket is valid for the journey you’re trying to take, what constitutes "off peak", when “anytime” actually is?
You’d think the train companies would realise there’s an issue, what with successive reports on the subject by the Office of Rail Regulation and Which? pointing out that we all find the labyrinthine systems confusing, but maybe the message hasn’t got through. Either that or overpayments and fines are a nice little sideline.
Still, some friendly ticket office staff can help us, can’t they? Well, this leads us back to First Group’s bid for the West Coast rail franchise. It prompted Richard Branson to write to David Cameron, reminding him that the East Coast line had been handed to GNER and then National Express, both of whom hadn’t been able to deliver on their promised plan. Branson was apparently writing from the moral highground despite the fact Virgin has received £1.4bn in subsidies after, well, failing to deliver on its plans for the franchise. Sounds ludicrous? Well done; you're getting the hang of this.
What makes First Group more attractive? The fact it promises to run the line for less. How will it do that? Assuming you don't buy the growth predictions of eight per cent (generous), there’s only one way, and that’s by cutting jobs. This is assuming it does run the line, and doesn’t hand back its contract after promising to pay overly-ambitious premiums, as it did with another last year (which actually meant it was able to keep running the franchise for a few months without paying for it - result!).
The great irony is that somehow all this mess hasn't created that terrible a service. Anyone who thinks renationalisation is a silver bullet hasn't spent six hours in the waiting room at a provincial station on the Continent with no air conditioning and nothing but the town lunatic's thousand-yard-stare to keep you company; pretty much my summer of Interrailing in microcosm. But then anyone who thinks something good can come out of bodies that aren't competing in any normal way probably wasn't watching the women's badminton at the Olympics. The fact is, no one wins.
Actually, that's not quite true. Take a deal like Chiltern Railways' promise to invest £250m to cut journey times between London and Birmingham and provide an alternative route between Oxford and London. It's borrowing the money from Network Rail, which owns the infrastructure. Network Rail can do this because the government guarantees all its debt. The government has promised that Chiltern's successor will pay the outstanding amount once Chiltern's franchise ends, thus guaranteeing a loan from funds it's already underwriting. Have you got that? No, me neither. And such arcane deals require a veritable army of lawyers and consultants; an army that's deliberately complicated the various bidding processes in order to make itself ever more needed.
If Labour don't opt for renationalisation after its policy review, let's hope it looks seriously at simplifying the system - one train operator; one provider of infrastructure. It probably won't happen: there are a lot of "vested interests" (the same ones who were the party's corporate partners only a few years ago) to keep happy. There are all sorts of other ways of getting value for money out of the railways which haven't been explored like developments around train stations, but this is the big one. The alternative is that we all continue being taken for a ride.
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32 comments
Oh, Mr Porter!
W C Fields
Oh, Mr Porter!
W C Fields
Funny how we are funding these private train companies from our pensions pot indeed each are getting more than National Railways when it was state owned and ran far better and the fares were far cheaper.
I think though as Sir Ricky Branson did fund the new train development and made a far better service on most routes than the noisy vibrating tin cans that frequent between Manchester and South Wales and the West country, and those that First run that are equal in noise and vibration - that he ought take his trains of the routes and so make the others pay their own way too.
Mind you there is mass investment to the accounts of the Tory Party isn't there, and friends of theirs are doing the purchasing from the Tory Party preferred companies - even if they are not British nor have a British worker employed by them.
The article perfectly illustrates the motivation behind current economic policy. We all ( sorry - we who have a brain) know that it is a total nonsense in terms of its economic rationale, and the rail industry is a prime example of how stupid it is as an ideology.
But that's not the point- when the process of privatisation has lost any credibility in its own terms (i.e - it's not efficient, does not serve the customer better or give better value for money), the rent seekers need to find a way to continue profiteering from further purloining public assets.
Who funds the Tory Party?
The shame is that nuliarbore also got itself into hock with the same gang at the expense of the public at large - a major reason for the waste of 13 years. Milliband will need to grit his teeth and get on with it if he is to counter the dire legacy. There is a load of assets which need to be repaid by lassooing accumulated rents and thus helping to bring the budget back into balance, allowing scope for growth, growing employment, and starting on the vital process of reducing inequality. Not easy - but essential.
Why do you currently need a degree in economics to understand the current rail fare structure throughout the network? - Cheap day return - off peak hours- if you travel on Tuesday its more expensive than Friday- Why do I have to book in advance to get a better deal? I believe its done to confuse the general public and perhaps create a system where people pay more without being aware of available discounts . After all private companies have no reason to offer quality service . Their only job is to create profits for their investors and large bonuses for upper management. This is why we have cattle cars with windows for the morning commute to work.
Why is it the Minister of Transport's back ground is Law and The Minister for rail is an accountant?
Why do we have lawyers and accountants running our rail and road system, instead of civil engineers and economists?
So lets begin with re-nationalization of the rail system which would create accountability unlike the present system. The government can do this, and if Miliband doesn't introduce a plan in the Labour party's political manifesto along with scrapping the insidious Health and Social Care Bill - Then he doesn't have my vote nor I believe the support of many people who are currently furious with the direction this coalition led Tory govt is going.
I recently rode a train from Nanning -Guangxi Autonomous Region China to the provincial seaside resort of Beihai (Pro: Bayhi) - Not much to see except a nice beach.
The journey took three hours - the distance approximately just under 200 KM...
The carriage was clean - a little crowded - the cost 45 RMB or 4 pounds 52pence.
The Chinese State railway system does a remarkable job considering the 1.3 billion people it serves.
Lets remember train travel should not be a luxury as ticket costs keep rising. Train travel for many is a necessity as people have to get work to keep our economy from further sinking into the abyss.
To be fair Alan, the reason why Virgin failed to meet their franchise commitments was the failure of Railtrack and the West Coast Route upgrade which famously spiraled in price whilst failing to achieve most of their targets (Eg; moving block, 140mph services, etc)
Hello. Fair point - was trying to criticise the system, not Virgin in that instance.
I take it the continent you were on was Eurasia or perhaps USA -only there.
Renationalise it all I say. It wasn't perfect but at least we knew who to blame and so we could vote. Competition only makes any sense when there is a real choice. You can buy a different brand of toilet paper or use a different mobile phone operator - but if you need to travel from one town to another then you basically need to use a train. Sure - you'd drive if you had a car but usually the roads are overcrowded so that's not realistic. Besides - we should be encouraging train and bus use.
It's obvious but the likes of Branson (he is not alone but he is the best known profiteer of the privatisation debacle) are making money out of it all.
No corporation better encapsulated the seamlessness of the 1960s, the 1980s and the Blair Years than Richard Branson's Virgin.
The beginning of its end is the beginning of the end of, almost literally, one hell of an era.
The railways were nationalised in 1948 because massive investment was needed in them following the Second World War, and because they were seen as a public service, in much the same way as the NHS.
Prior to nationalisation, the railway lines were grouped into 4 companies in 1923 following the First World War to stem the losses being made by around 120 railway companies.
Nearly 20 years on, Sir George Young's privatisation of railways has been a complete disaster, and I should know, after 5 years of commuting into and around London, catching over 5000 trains and spending around £25,000 for the privilege of crowded journeys mostly less than 10 miles and in all cases less than 50 miles. I was guaranteed at least one overcrowded or late train a day, but my ticket was usually checked at least 12 times. I spent nearly 4 hours a day getting to and from work. And for what?
What have the private companies invested in? That the railways need massive investment is so obvious it goes without saying. But what new rolling stock and capacity have these privateers introduced, and does it remotely match the vast increases in passengers and revenues (and subsidies)?
We need more investment in our railways: better services, more trains, faster trains, more capacity, more sleeper services and things like
motorail which BR did but no private company can do.
I can personally testify to the superiority of French, German and Swiss trains on holiday. And as for all this talk of long waits in rural stations, well I quite like the Highland services with their 3 trains a day, and the Fort William sleeper especially (try driving from London to Fort William on a Friday night, climb a few mountains, then drive back overnight on the sunday and see how long you last at work the next week).
Nationalisation is obvious, the simple fact is we have too many Tories and fat cats with vested interests dictating the future of our railyays in this country. Dr Beeching (the original fat cat) did more damage to our railways than the Luftwaffe ever did.. And the privateers are damaging our railways and our economy right now
One-way ticket, baby. How you get back is your problem. Model Railways this ain't!
Oh, Mr Porter
One-way ticket, baby. How you get back is your problem. Model Railways this ain't!
Oh, Mr Porter
Facts and figures here -
Well okay not here according to the NS profanity filter which seems to thik a link is the same as saying f you. But it is on 'This Is Money'' if anyone cares to look it up. And shows how much we are being ripped off.
As motorists we're taxed off the road by parking, fuel duty and road tax. as commuters we're priced off the trains.
How do they expect us to get to work and paty taxes? Transport is the engine room of commerce. High time governments recognised this.
Your paragraph about public railways in Europe suggests to me that on your interrail trip you stayed well away from Germany, Austria, all of Scandinavia and many other countries, and that you've never really taken a train in Britain outside the M25...
No, I did go to some of those places. And while they were much nicer (and efficient) trains than many of ours, they were also far less frequent on the smaller lines, a fact born out by Roy McNulty's statement to the transport select committee. Is that a preferable set up? Dunno, your mileaage as always may vary.
Then why pick the worst example you could thing of to illustrate what is actually a rather poor point?
Please remember, you are a journalist supplying facts and constructive opinion to the world, not a fiction writer penning a heartfelt narrative. This sort of imagery is not helpful to either side of the argument.
The comments of an article are not the place to say "Well, I didn't really mean it like that" and try to clarify.
To address your point, we have branch lines and small stations here also which are much as the continental ones you described - under served with poor facilities - and the fact that they haven't been improved under the stewardship of private companies surely nullifies this point rather neatly.
But otherwise, BRILLIANT article. I've been hoping for years that someone else would help bring Private Eye's on-going investigations and reporting on the terrible wastes and subsidies in the private rail companies more in to the public's view.
I think Private Eye's readership is about 20 times that of the New Statesman.
I think Private Eye's readership is about 20 times that of the New Statesman.
Hello Oli and thanks for your comment. Rest assured if you need me to pop down to your place of work and provide words of wisdom about how to do your job you only need drop me a line.
The point I was making was only about frequency, and the fact that privatisation has at least given us more trains than anywhere in Europe. The clue's in the 'six hours,' you see. I'd have thought anyone who's well, ever been on a few train journeys would know that facilities at small stations here and overseas aren't special. Not that hard to infer I didn't think, but perhaps I was wrong.
Anyway having had that clarified you stil might think it a 'poor' argument - but it's one that was rdeemed worth making by, among others, Roy McNulty, the editor of Rail.co.uk, and Christian Wolmar. Perhaps they need some tips too, I don't know.
Further, you may find this HoC exchange of interest.
http://www.publications.parliament.uk/pa/cm201213/cmselect/cmtran/uc329ii/329ii.htm
With regard to what you say about facilities and maintenance: I think if it is correct it's still a sweeping generalisation, and taking into account the whole of Europe it probably isn't accurate anyway. But I'm happy to be corrected on this if there's any evidence going.
Isn't that because they are much larger countries, or with far more challenging terrain?
Apples and Oranges. Still vastly superior services.
What, Belgium or Holland?
"An annual ticket from London to Brighton now costs as much as a second-hand VW Golf, and that leaves change for some go-faster stripes for the seafront."
This comparison is meaningless - it doesn't account for the cost of insurance, petrol, parking, road tax, servicing, depreciation and the TfL Congestion Charge for the Golf. If you need to travel five days a week from Brighton to central London the train is still cheaper.
the cost of a car does account the cost of depreciation as the former is exactly the sum of the latter plus any scrap value.
the cost of a car does account the cost of depreciation as the former is exactly the sum of the latter plus any scrap value.
So let me see if I understand this correctly.
Two choices if I want to go from (say) north west London to Brighton sea front.
1. I come out of my house, walk (say)300metres to the tube station. Wait until the tube company deems I've waited long enough for enough fellow travelers to group together to make the 5 kilometre journey cost effective. I get off at Kings Cross, walk 200 metres and repeat the process. Another 3 kilometres and I've arrived at Waterloo where I wait even longer (because it's a bigger transport box) until there are about 30% more passengers than there are seats ensuring the train company does actually make a profit for its shareholders. The route to Brighton is 30% longer than the road route with lots of stops and starts as it loads and unloads people I have no interest in. The carriage is full of people I don't know, talking loudly or running up and down the aisle. When I reach Brighton station, i then walk the 1km or pay for a car to take me to where I want to be.
2. I come out of my house, get into my car and drive straight to where I want to be on Brighton beach. I'm traveling when I want, with whom I want and listening to what I want to listen to. And if i choose this option it's much cheaper.
Now, explain again to me why I might prefer option one! Bringing in depreciation, petrol tax, traffic jams etc to the argument is rather like justifying the installation of a stair lift into my house so I can save on shoe leather.
Bottom line is trains are always going to be less convenient than cars. Their one selling point should be the price.
[Brilliant article btw!]
No - trains are not always less convenient than cars - there's a trade-off in the different aspects of the two modes e.g:
1. If I travel from Sheffield to the Western Islesl for a couple of weeks in self-catering accommodation, I'll take the car simply because it's not possible to carry the gear on my back. It's a no-brainer (despite the fact I'd much prefer not to drive for 8-10 hours each way).
2. If I travel to Glasgow for a weekend, the only consideration is relative cost. Even at a bit extra, the train is far preferable. It allows me to do other than be constantly alert to the fact that 50% of the population have below average intelligence, and gains me approximately 10 hours of leisure.
On balance, I would always take (and always have taken) a train in preference to a car if cost and feasibility allow it. I've never taken a car to Europe.
The fact that you think a journey from north-west London to Brighton involves a change at both King's Cross and Waterloo shows how poorly you have researched your claims.
Trains have their problems, but half the time, claiming the trains aren't good enough aren't a reason to use the car - it's an excuse.
You're missing the point. You'd have a VW Golf, with go-faster stripes.
But not if you rideshare...
Wow, I've never read anything that I didn't understand and still made me angry before.
I find this literally impossible to believe.