Workfare goes underground as Holland and Barrett pull out

DWP pitches for small businesses instead

Holland and Barrett, one of the largest companies using unpaid workers from the government's various employment schemes, has pulled out, citing the bad press and in-store protests its participation prompted. It will now pay its workers on through government's apprenticeship program, guaranteeing them a wage of at least £2.60 per hour.

The company made the announcement on its Facebook page, writing that:

At Holland & Barrett, we take our responsibilities as a retailer and employer very seriously, and any possible compromise to the safety of our staff and customers from opponents of our work experience scheme is treated with great importance.

This factor, together with the planned introduction of a new full time, salaried apprentice scheme, means that the 60 people currently undertaking the work experience scheme will be the last to complete the eight week placement. After this time Holland & Barrett will not participate further in that scheme.

Speaking to Shiv Malik at the Guardian, Solidarity Federation (Sol Fed)'s Jim Clark, one of the organisers of the series of protests, responded:

Holland & Barrett's claim that pickets of stores could offer a possible compromise to the safety of staff and customers is completely baseless. On our pickets, the first people we spoke to were the staff, many of whom told us they agreed with the aim of our campaign and that overtime was no longer available in some stores as it was being done by unpaid workfare labour instead.

The workfare program has been a mess for the government since attention was first drawn to the compulsory nature of some of the unpaid work this spring. The Department for Work and Pensions was revealed to be telling claimants on one of the "voluntary" schemes that attendance was mandatory, and a number of high-profile companies stopped taking on workers under the schemes after a fraught meeting with Chris Graying, the minister in charge. And last month, the government's own research showed that mandatory work activity is "largely ineffective", according to NIESR's Jonathan Portes, who wrote:

Briefly, what the analysis shows is that the programme as currently structured is not working. It has no impact on employment; it leads to a small and transitory reduction in benefit receipt; and worst of all, it may even lead to those on the programme moving from Jobseekers' Allowance to Employment and Support Allowance.

Despite that, the government has decided to expand the MWA scheme; but it appears that the government is attempting to avoid the PR hits that has often come with businesses taking on workers from the scheme. Various small businesses have reported being offered participants directly, in a move which is seemingly an attempt to drive participation underground. If campaign groups like Boycott Workfare have to protest 60 businesses each with one worker, rather than one with 60, they will have their work cut out to effect a change.

That said, it is probably the case that if government is having to enact policy designed around making it difficult to protest, that is at least a symbolic win for the protestors. Gettin an actual win, however, will get a bit harder.

Chris Grayling, Minister for Work and Pensions. Photograph: Getty Images

Alex Hern is a technology reporter for the Guardian. He was formerly staff writer at the New Statesman. You should follow Alex on Twitter.

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Is love necessary? Laurie Penny in conversation with Moira Weigel

The author of radical Marxist feminist text Labor of Love on emotional labour, finding freedom in relationships, and love's connection to work.

Laurie Penny: So Moira, your book, Labor of Love, is a radical Marxist feminist tract disguised as a salmon-pink self-help book, and it’s doing incredibly well. Nice work. You must be knackered.

Moira Weigel:  I’ve been overwhelmed by the response – surprised, frankly, and also grateful and encouraged that there is this kind of appetite for history and theory. It affirms my sense that the world is more ready for radical Marxist feminism than it might have thought. As an academic and writer, I am used to spending much of my time alone – it’s electrifying to be able to have conversations with other humans about this topic I obsessed about for so long. But it's also tiring: these past few weeks I have written and talked so much that I have decided I need to get a dog as soon as this book tour is over. I just want to stare into the eyes of a wordless creature for a while, and I may be too insecure to love a cat.

LP: I endorse this attitude. If I want to live with something that will judge me all day, interrupt my deadlines and expect me to work for its affection, I’ll get a boyfriend.

So anyway, I love your book, but I’ll start with my one real nitpick. As a British reader, I found Labor of Love to be an extremely American text  more specifically, a New York text. This makes sense as so many of the world’s ideas about romance are leached from American culture, but I’ve always felt New York to be a particular arcane circle of dating hell whose rules and customs are quite opaque even to those of us who’ve seen Sex and The City. This is a general complaint, rather than a complaint about your book, but New York forgets that it isn't the whole world, which is a problem when the entire American literary world lives there. In Britain, you know, we don’t really even date. We do a little bit now, because of the internet, but it’s still largely a formalised version of “get hammered, get laid, and see if you have anything in common in the morning”.

MW: Yes, I hear this! I tried, in the book, to talk about other cities in America, but I did not get to talk about other countries - though I’ve written about Chinese dating elsewhere. I think that dating was invented in America because it is basically an expression of a particular form of consumer capitalist logic applied to love – and America invented that logic, and New York maybe its capital. Its rise also has a lot to do with mass immigration and the working class immigrant cultures in American cities, historically speaking.

LP: New York is the zenith of a particularly mercenary love culture that I found, and continue to find, utterly terrifying. Intimacy is negotiated with the formality of a merger. But at the same time New York lives in the global imagination as one of the most romantic places on earth. Which, in the classical sense, it is.

Anyway, question two. Your book deals brilliantly with the way that the burden of planning romance, marriage and fertility falls to women, and the real emotional and practical labour involved in that. The discourse of emotional labour is suddenly everywhere in contemporary feminist writing. Why do you think that is?

MW: Emotional labour does seem to be trending, doesn’t it? I have noticed that more and more folks seem to be using that term, specifically – “emotional labour,” coined by the brilliant feminist sociologist Arlie Hochschild, instead of the Hardt/Negri terms “affective” or “immaterial labour,” which describe related phenomena and seemed to come up more often in left academic discourse until recently.

I have two interrelated ideas about why this might be. Firstly, I believe that there is a growing interest in emotional labour now because the permeation of every corner of our lives by the Internet, mobile phones, and social media, not to mention contemporary forms of economic precarity, mean that it's less and less clear what work is and is not  what production is and consumption and reproduction are. And in an age where we have to brand ourselves constantly for mobility, flexibility, etc, I think many people in developed countries are just doing MORE of it. 

Maybe it's that the kinds of folks who write and edit think pieces are finally having to do it, feeling exhausted. It seems to me that automation and globalisation were evjsceraring the American working class all through the 1970s and 1980s and the newspapers weren't that angry but now that the AIs are coming for the parallegals, financial analysts and journalists, we are seeing all these books and articles taking notice. 

Maybe it's like that: Flight attendants and call center debt collectors, the subjects of Hochschild’s book first exploring this phenomenon, The Managed Heart, were dealing with this shit when she was doing her fieldwork in the early Eighties. But now that media folks and tech folks are having to win over everyone on Twitter, they're realizing that service with a smile is a grind.

Secondly, I think there's been a resurgence of socialist feminism since around the time of Occupy, thanks to the Internet and new social movements. It seems to me that more and more young people are discovering the tradition that talked about the unwaged labour of women and its centrality to the economy despite being neglected by both classical liberal and Marxist economics. I'm thinking of Silvia Federici, Mariarosa dalla Costa and the Italian autonomist feminists, of course, as well as great American feminists like Angela Davis and bell hooks. Thanks to little magazines like N plus One and the New Inquiry, that intellectual recovery is disseminating those ideas to a very broad audience. And they're receptive because it's true. I sometimes joke that every woman is a socialist feminist whether she realizes it or not. And that's rad. If I have l one ambition for this book, it's to stealth-radicalise mums who had no idea they had the joy of so much just rage in them.

LP: That expansion of work theory is the great taboo the idea that labour itself extends beyond what is measured by the wage relation. Romantic love can be work, and so can domestic work, childcare, all of it – and the fact that we call so much of it "love" makes the that work invisible. There’s a resurgence of anti-work theory on the left, but even so, it’s amazing how many leftist men get incredibly uncomfortable when you start to apply ideas of labour and exploitation to gender relations. Particularly if it requires them to take a look at their own relationships.

Relatedly, I’ve noticed that a lot of the articles and discussions around your book specifically mention the fact that you’re married, and happily so. That must be frustrating. A lot of big political books that are coming out by women right now follow a certain trajectory which weaves in the ‘happy ever after’ ending – even Kate Bolock’s recent book Spinster, which is supposed to be all about the power of singleness. On the other hand, since your books is partly personal and all about love, it would have felt dishonest not to mention it. Do you think that the focus would have been different if you were a man?

MW: I do often feel pressure to talk about my own relationship. Not that I mind talking about it, exactly. It’s just… I would hope that my having spent years researching and writing on the subject seems like a more interesting qualification to talk about dating than my happening to be a partnered person. I don't think that would happen to a man nearly as much.

Nobody has asked me about the section of my afterword that deals with intense and loving female friendship. In fact, one or two reviewers have criticised the book by saying that it has a “marriage plot” – because it happened that I fell in love with the person I'm now married to while I was working on it, and there are a few – four, I just counted – sentences on the final page where I mention that. Immediately before those sentences there's a longer paragraph where I talk about the deep love and gratitude I feel for my dear friend Mal Ahern. Labor of Love grew directly out of several essays she and I collaborated on together and was deeply shaped by our relationship. The book is dedicated to both of them.

I do believe disagreement among feminist writers is healthy, and I'm eager to have many folks come into conversation with this book, so I hope I don't sound petulant. Still, it felt a little discouraging to see other women write Mal out.

LP: It’s almost as if we’ve internalised the idea that platonic friendship can’t ever be as important as romantic partnership. In terms of your own marriage, though, you shouldn’t have to apologise for being happy! Everyone deserves what you have, if that’s what they want, but the fact is the odds are against everyone getting it. One of the things that romantic orthodoxy prevents us from talking about honestly is that there just aren't enough men out there who both see women as real human beings and  are actively committed to being in equal partnerships with one of them. We’re supposed to fight for the relationship model at all costs, or die alone. We're encouraged to see those who don’t have a partner as somehow abject, instead of working on other models of human and particularly female fulfilment.

MW: A point I’m very keen to make is that I think the emphasis placed on monogamous romantic relationships in our culture is destructive to happiness – even the happiness of the people in such partnerships. The tremendous emphasis placed on having "A Relationship" with a capital R -- and "Defining the Relationship" – sometimes seems to lead people to devalue all other kinds of intimate connection, and lovers to treat one another worse than necessary. I like to think that all human interactions put us into relations with one another. And all relationships end – even if they last until death. That does not make them “a waste."

The cultural script that says that life, particularly female life, is still defined by a search for "The One" encourages us to devalue relationships that are crucial to our thriving – friendships and other forms of intimate connection. You see this in romantic movies and all kinds of pop culture representations – where, for example, your friends are a focus group you can dissolve once you have a mate. I'm encouraged that shows like Girls and Broad City and Orange Is The New Black  whatever their flaws  or Elena Ferrante's Neopolitan novels show a growing appetite for alternative narrative configurations. Where the end point is not always, only monogamous coupledom.

LP: In my last book, and in the one I’m working on now, I’ve felt pressure to provide that sort of story when talking about the labour of love – to offer a trajectory that tells readers that actually, the world of heterosexuality is still fraught and frustrating, but it’s still possible to find liveable partnership. In the end, the Love chapter of Unspeakable Things came out of two painful breakups, and was informed by a growing sense that alternative narratives to the standard fairytale had to be permissible. There was a lot of outrage in there that the women I knew seemed to be suffering so much in and out of relationships  and that got a huge response. In the years since, there have been more and more feminist writers opening up about the fact that, you know, maybe it’s okay to be skeptical about monogamous partnership and the bourgeois family, and that’s a brilliant thing in my view - that’s why your book is so important, and so radical. That skepticism has been missing from public feminism for so long, as the focus has been drawn back to helping middle-class white women achieve "work-life balance"  essentially ceding the ground to a politics that sees endless emotional and domestic labour as women’s lot, forever.

MW: On the other hand, if we go down the road of believing that capitalism is so fundamentally and profoundly corrupting that there is no way to have a relationship within it… I don't know that I believe that. I want to believe sexual desire and love offer lines of flight. Sometimes I have even felt embarrassed by my optimism, my faith that ultimately our sexualities and our desires are a source of tremendous freedom. I believe it is more than fine not to be an optimist about love – if by that we mean finding one partner to settle down with forever and have babies with. But if someone wants to give up on the enormous power that each of us gets at birth, free of charge by being desiring beings drawn to each other in infinite ways, I think I’d try to convince her not to.

LP: Agreed. I try to set my own cynicism against the fact that I want to fall in love again and again. I just don’t want to get married, or settle down. I want to fall in love with friends, partners, housemates, strangers. At the moment I’m getting to live a version of that dream, as I’ve been polyamorous for years and live in a functioning collective. Part of me always suspected, in my early twenties, that this was a phase I was going through, that eventually I’d settle down and couple up, because that was what it meant to be an adult  but as I approach my thirties I’ve come to realise that no, this is what I’m committed to, and it’s going to be a long-term thing for me. I’m very interested in the notion of "casual love" – love and intimacy that gets to be as free and easy as casual sex, without necessarily obviating commitment... Romance, unlike human labour, is an infinitely renewable resource.

MW: That's interesting. It's the one actual infinite resource. Unlike nature, unlike women's labour which we treat that way.

LP: They say we’re an important natural resource. You know what they do to natural resources these days? All of this is, on a fundamental level, about social reproduction. We have to remember that the work that is done within love and family scenarios, mainly by women, is work that has real, measurable value, work without which capitalism could not continue to exist. And the historical marginalisation of women has been about managing and ensuring the unstinting supply of that work, for free, for a long time. Changing the labour of love will involve changing those conditions – and it will take a lot of imaginative work.

MW: Yes, and work best done among more than two people – among friends and communities as well as individual lovers. Transforming those conditions requires expanding the idea of love beyond the narrow couple form,where it's a prize you get for following The Rules successfully. Not to be too reductive, but the ways that the labour of love has manifested have often been shitty – but they don't have to be. I am ultimately an optimist.

LP: On that note, the world needs to know, by which I mean I want to know, about this puppy you’re going to get.

MW: I am so glad you asked, because this is a matter about which I would like to seek some self-help. The puppy is a source of conflict for me and within my relationship. I won’t name names but one of us thinks it’s basically unconscionable to do anything other than adopt a dog. The other accepts the self-evident truth of that claim, but feels a deep and passionate attraction to purebred French bulldogs. The heart wants what it wants. If anyone in the world would like to give up a French bulldog for adoption please get in touch @moiragweigel.

Laurie Penny is a contributing editor to the New Statesman. She is the author of five books, most recently Unspeakable Things.