Europe, what have you done for me lately?

The EU's triumph on mobile charges shows how the union benefits consumers.

The debate about whether or not Britain should have a referendum on its membership of the European Union continues to rumble on with politicians from the left and right intervening. But not a single politician has mentioned a new piece of European legislation which is set to reduce mobile costs for consumers in Britain and further afield.

In the last few days, most mobile phone customers will have received a text from their operator informing them that roaming charges, the cost of using data services abroad on smart phones, are falling. None will have been told that the change is due to concerted action by the European Commission rather than a benevolent decision by their mobile company.

The new rules mean that no customer can be charged more than:

• 29 euro cents (24p) a minute to make a call.

• 8 cents (7p) a minute to receive a call.

• 9 cents (8p) to send a text message.

• 70 cents a megabyte (58p) to download data or browse the internet, charged by the kilobyte used.

My operator, Orange, have done the absolute minimum and brought their charges down from the extortionate rate of £2.55 to 58p per megabyte. They still charge £8 per megabyte to roam in most countries outside the EU. Despite being forced to take this action, their website claims that “We are constantly updating our roaming services in Europe to provide the best possible business service abroad.” A likely story.

Thankfully the European Commission aims to reduce the gap between domestic and foreign call rates to virtually nothing by 2015. Indeed, Labour MEP for South East England, Peter Skinner, said in May:

“If roaming prices have not come all the way down to domestic levels by 2016, then the European Commission will be obliged to propose additional legislation to ensure that roaming charges are identical to domestic prices.”

Over the last two days several politicians have added their thoughts on Europe without drawing attention to Brussels’ triumph on mobile charges. David Cameron has confused everyone with his ‘hokey-cokey’ on an EU referendum. Despite calling for “less Europe not more Europe” in the bearpit of yesterday’s Commons debate he used his Sunday Telegraph article to say “The single market is at the heart of the case for staying in the EU … Leaving would not be in our country’s best interests”. So why not follow through with an up-to-the-minute example such as the data roaming cap?

In the same paper, Liam Fox called for a “new relationship” with the EU (rather than exit). But rather than talking up the virtues of EU membership here and now he used the past tense to claim that:

“The single market was one of the most important aims of the European Union project, yet in choosing a model based on harmonisation rather than mutual recognition it became inevitable that a body of law and regulation would be created that would potentially invite bureaucratic cost, diminished global competitiveness and even give encouragement to those who would fan the embers of national protectionism.”

On Labour’s side, Douglas Alexander wrote in yesterday’s Guardian that an EU referendum is no substitute for a European strategy. In defending the EU, he commented:

“We must be clear, the single market is not just about “free trade” as the Eurosceptics misleadingly imply. It's about far more than that: removing barriers behind the borders – and that requires common rules with a commission and court to enforce them. And where we have shared goals – from tackling climate change to cross-border crime and human trafficking – in an era of billion-person countries and trillion-pound economies – we cannot afford to give up on ways that help amplify our voice and protect our interests.”

Better but still no cigar.

The failure of politicians in the UK on all sides to make the positive case for Europe is one of the reasons why the debate about a referendum has now reached fever pitch. An ‘in/out’ referendum can be won but politicians who favour remaining in and pushing back the UKIP tide must start to make the positive case.

European Union Commission President José Manuel Barroso. Photograph: Getty Images.

Will Straw is Director of Britain Stronger In Europe, the cross-party campaign to keep Britain in the European Union. 

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For the first time in my life I have a sworn enemy – and I don’t even know her name

The cyclist, though, was enraged. “THAT’S CLEVER, ISN’T IT?” she yelled. “WALKING IN THE ROAD!”

Last month, I made an enemy. I do not say this lightly, and I certainly don’t say it with pride, as a more aggressive male might. Throughout my life I have avoided confrontation with a scrupulousness that an unkind observer would call out-and-out cowardice. A waiter could bring the wrong order, cold and crawling with maggots, and in response to “How is everything?” I’d still manage a grin and a “lovely, thanks”.

On the Underground, I’m so wary of being a bad citizen that I often give up my seat to people who aren’t pregnant, aren’t significantly older than me, and in some cases are far better equipped to stand than I am. If there’s one thing I am not, it’s any sort of provocateur. And yet now this: a feud.

And I don’t even know my enemy’s name.

She was on a bike when I accidentally entered her life. I was pushing a buggy and I wandered – rashly, in her view – into her path. There’s little doubt that I was to blame: walking on the road while in charge of a minor is not something encouraged by the Highway Code. In my defence, it was a quiet, suburban street; the cyclist was the only vehicle of any kind; and I was half a street’s length away from physically colliding with her. It was the misjudgment of a sleep-deprived parent rather than an act of malice.

The cyclist, though, was enraged. “THAT’S CLEVER, ISN’T IT?” she yelled. “WALKING IN THE ROAD!”

I was stung by what someone on The Apprentice might refer to as her negative feedback, and walked on with a redoubled sense of the parental inadequacy that is my default state even at the best of times.

A sad little incident, but a one-off, you would think. Only a week later, though, I was walking in a different part of town, this time without the toddler and engrossed in my phone. Again, I accept my culpability in crossing the road without paying due attention; again, I have to point out that it was only a “close shave” in the sense that meteorites are sometimes reported to have “narrowly missed crashing into the Earth” by 50,000 miles. It might have merited, at worst, a reproving ting of the bell. Instead came a familiar voice. “IT’S YOU AGAIN!” she yelled, wrathfully.

This time the shock brought a retort out of me, probably the harshest thing I have ever shouted at a stranger: “WHY ARE YOU SO UNPLEASANT?”

None of this is X-rated stuff, but it adds up to what I can only call a vendetta – something I never expected to pick up on the way to Waitrose. So I am writing this, as much as anything, in the spirit of rapprochement. I really believe that our third meeting, whenever it comes, can be a much happier affair. People can change. Who knows: maybe I’ll even be walking on the pavement

Mark Watson is a stand-up comedian and novelist. His most recent book, Crap at the Environment, follows his own efforts to halve his carbon footprint over one year.

This article first appeared in the 20 October 2016 issue of the New Statesman, Brothers in blood