The questions that must be answered over the unpaid stewards

Is the Work Programme fit for purpose?

As this Bank Holiday weekend drew to a soggy close, the story begun to emerge of how 80 unemployed people from Bristol, Bath and Plymouth were bussed to London to "work" as stewards for Sunday’s Diamond Jubilee river pageant.

Fifty of them were on "apprenticeships" and would be paid £2.80 an hour. The rest were on the Government’s Work Programme, and they’d been led to believe by Close Protection UK, the company they were providing stewarding services for, that they’d be paid for the work. Some had even signed off in anticipation. But then Tomorrow’s People, the charity running the Work Programme in their area, told them it was ‘work experience’ and they wouldn’t be paid. Some of them didn’t find this out until they boarded the coach to London, with the tents and sleeping bags they’d been told to bring with them. They arrived in London at 3am Sunday morning, and were left by the roadside. 20 minutes later they were shown under London Bridge and told that’s where they could camp until their shifts began at 5.30am. But they couldn’t pitch their tents on the concrete and it was too cold and wet to sleep. Their "work experience" consisted of standing for hours in the pouring rain, shivering in the inadequate clothing provided, doing virtually nothing as they’d not really been told what to do. A marked contrast to the splendour of the pageantry itself.

The director of Close Protection, Mary Prince, by the way, initially said that the "London Bridge" was a mistake, that the coaches shouldn’t have driven off and left them there. But in that case, why were they told to bring tents? And what were the drivers supposed to have done with them? Mary Prince also said that the only people who weren’t paid were ‘the ones who didn’t want to be paid’ because they’d lose their benefits.

The steward I spoke to yesterday had been on the Work Programme with Tomorrow’s People for a year, but apart from occasional sessions with an adviser (she’s on her third, as they keep leaving) ‘nothing had happened’ until March this year when she was put on the NVQ Level 2 in stewarding. She’d already done a stint of unpaid work experience in late March. I don’t think she was much impressed by the quality of training but she’d stuck with it, hoping to get paid work. Close Protection had said they’d pay the jubilee stewards £450, and it would lead to well-paid stewarding work at the Olympics. But she ended up calling home in tears and being rescued by a relative, after 36 hours without sleep, soaking wet and without being paid a penny for it.

Those are the basic facts that I’ve been told, and that have been reported in the Guardian and on a blog by Eddie Gillard, but the real questions remain to be answered. Here are just some of them.

Is the Work Programme fit for purpose? Is it actually providing training and work experience that will equip people for the world of work, and if not, what is the DWP actually paying  charities such as Tomorrow’s People to do? What monitoring is there of the Work Programme; what scrutiny of its outcomes? Where do you draw the line between giving people work experience they would otherwise not have had, and exploiting them as cheap or unpaid labour? Are these real apprenticeships? (Polly Toynbee among others has written about how this government’s much vaunted apprenticeships are simply rebadged Train to Gain or other lesser schemes, and not what would have in the past have been regarded as proper apprentice training).

What was the relationship between Tomorrow’s People and Close Protection UK? £1.5 million was allocated to pay for security at the jubilee pageant. How much of this went to Close Protection UK? How much, if any, went to Tomorrow’s People or wasn’t it a financial arrangement? When Close Protection UK were awarded the stewarding contract, was this on the basis that they’d use unpaid labour (and if so, were the organisers happy with this?) Or were the organisers led to believe that the stewards would be paid, and the contract price fixed accordingly?

Interestingly Close Protection UK says on its website, specifically under ‘Event Staff’: “Here at CPUK we pride ourselves on our reputation within the industry and therefore only provide the best and most competent event staff. All of our staff are trained to NVQ Level 2 in spectator safety (supervisors trained to Level 3) and all are SIA licensed in door supervision.”

The steward I spoke to hasn’t yet got her NVQ Level 2 (and doesn’t know if she will now, having walked out on the jubilee ‘training’). Some on the coach to London had got their SIA licence, but others hadn’t. So did Close Protection lead the pageant organisers to believe they were hiring – and paying for - ‘the best and most competent’?

Questions are also being asked about the security implications of hiring unqualified inexperienced staff for such a high profile occasion, by Lord Prescott, who has written to the Home Secretary, and my Labour colleague Bill Esterson who has tabled some written parliamentary questions. John Prescott has asked Theresa May to investigate whether Close Protection UK has broken the Security Industry Authority’s approved contractor status terms, including its ‘fit and proper person’ criteria, and whether it should still be allowed to provide stewarding services at the Olympics.

There are also concerns about the financial standing of Close Protection UK, whose net worth is currently shown by Companies House at £-185,861. The director Mary Prince has dissolved another six companies in the last six years.

Over the coming days more will be revealed, no doubt. I hope this triggers a wider debate about the use of workfare and Work Programme participants on "work experience" as a substitute for paid labour, and the exploitation of the scheme by companies who could and should pay a decent wage instead. Not to mention the exploitation of the "volunteers" who live in fear of being sanctioned or refused paid work if they turn down such opportunities. We also need to ‘follow the money’. Who was paid what, and what for, and why weren’t more questions asked about who and what and why? Watch this space, as they say.

Kerry McCarthy is the Labour MP for Bristol East and shadow foreign minister.

Rowboats sail towards Tower Bridge during the Thames Diamond Jubilee Pageant on the River Thames in London. Photograph: Getty Images.

Kerry McCarthy is the Labour MP for Bristol East and the shadow foreign minister.

Photo: Getty Images
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Bomb Isil? That's exactly what they want

The government appears not to answer the nature of its enemy, warns Maria Norris.

As MPs are set to vote on further airstrikes in Syria, it is difficult to shake off the feeling that the government does not fully appreciate the complexity of the problem Isil poses. Just a cursory glance at its magazine, the pronouncements of its leaders and its ideology reveals that Isil is desperate for Western bombs to fall out of the sky. As Martin Chulov argues, Isil is fighting a war it believes was preordained since the early days of Islam. Isil’s obsession with the city of Dabiq, in Northern Syria, stems from a hadith which prophesises that the ‘Crusader’ army will land in the city as a precursor to a final battle where Islam will emerge victorious. Dabiq is also the name of its magazine, which starts every issue with the same quote: "The spark has been lit here in Iraq, and its heat will continue to intensify -- by Allah's permission -- until it burns the crusader armies in Dabiq". Isil wants a war with the West. If we don’t negotiate with terrorists, then we also should not give them what they want.

Further, bombs are indiscriminate and will inevitably lead to the suffering of those trapped in Isil territories. Isil is counting on this suffering to swell their ranks. Civilian suffering from airstrikes only underline the narrative that the West is at war with Islam, which plays directly into Isil’s hands. And despite misleading headlines and the genuine government concern with individuals fleeing to Syria, Isis is supremely unpopular. It is no wonder that its magazine is filled with glossy adds begging people to move to its territories.  You cannot be a state without people. Terrorist attacks such as Paris thus have a two-pronged purpose: they provoke the West to respond with its military, and they act as a recruitment drive. The fact that fake Syrian passports were found around the sites of the Paris attacks is no coincidence as Isil are both seeking to stem the flow of refugees from its territories and hoping to provoke an Islamophobic backlash. They hope that, as more Muslims feel alienated in the West, more will join them, not just as fighters, but as the doctors, nurses and teachers it desperately needs.

In addition to this, airstrikes overlook the fact that Isil is a result of what Fawaz Gerges calls a severe, organic institutional crisis in the Middle East. In a lecture at the London School of Economics earlier this year, Gerges pointed out the dysfunction created when a region that is incredibly resource rich also is also deeply undemocratic, riddled with corruption, food insecurity, unemployment and poverty. This forms an institutional vacuum that is filled by non-state actors as the population does not trust its political structures. Further, the civil war in Syria is also the site of the toxic soup of Middle Eastern state dysfunction. Iran supports Assad, Saudi Arabia and the Gulf countries, fund anti-Shia groups in Syria. Throw in the Kurdish conflict, Turkey’s ambiguous position and Russian bombs, it is difficult to see how airstrikes will solve anything.

Finally, it is crucial that Isil is seen as a direct result of the Iraq war. The American-led invasion destroyed the institutions, giving the Shia majority power almost overnight, creating deep dissatisfaction in the Sunni regions of Iraq. On top of this thousands of foreign fighters flooded Iraq to fight the invaders, attracting disenfranchised and angry Sunnis. The result is that since 2003, Iraq has been embroiled in a sectarian civil war.  It is in civil war, inherently connected to the Iraq War, that you find the roots of Isil. As even the Prime Minister concedes that ground troops are necessary, albeit it regional ground troops with its own set of problems, it is important to consider what further monster can arise from the ashes of another ill-thought out military intervention in the Middle East.
We have had decades of military intervention in the Middle East with disastrous consequences. Airstrikes represent business as usual, when what we actually need is a radically new approach. Who is funding Isil? Who is buying its oil? How to curb Isil’s recruitment drives? What can be done about the refugees? How to end the conflict in Syria? What happens to Assad? These are questions hopefully being addressed in talks recently held in Vienna with Russian, Ira, the USA, France, Syria’s neighbours and the Gulf states. Airstrikes do not answer any of these questions. What airstrikes do is give Isil exactly what it is asking for. Surely this is reason enough not to bomb Syria. 

Maria W. Norris is a PhD candidate and a teacher at the London School of Economics and Political Science. Her PhD is on the UK counter-terrorism strategy since 9/11 and its relationship with identity. She tweets as @MariaWNorris.