This is what online harassment looks like

Obscene images, hate sites and a game where people are invited to beat you up have been inflicted on Anita Sarkeesian.

When I first wrote about the sexist abuse of women online, collating the experiences of nearly a dozen writers, the response was largely positive. Many hadn't been aware there was a problem; they were shocked. Others had assumed that they were the only ones whose every word on the web was greeted with a torrent of abusive, threatening comments.

But a few reactions stood out, among them that of Brendan O'Neill, the Telegraph blogs section's resident contrarian. He wrote that feminist campaigners pointing this out was a "hilarious echo of the 19th-century notion that women need protecting from vulgar and foul speech". We were, he said, "a tiny number of peculiarly sensitive female bloggers" trying to close down freedom of speech.

The best response to that argument, incidentally, comes from Ally Fogg, who wrote recently:

What you fail to understand is that the use of hate speech, threats and bullying to terrify and intimidate people into silence or away from certain topics is a far bigger threat to free speech than any legal sanction.

Imagine this is not the internet but a public square. One woman stands on a soapbox and expresses an idea. She is instantly surrounded by an army of 5,000 angry people yelling the worst kind of abuse at her in an attempt to shut her up. Yes, there's a free speech issue there. But not the one you think.

I couldn't have put it better myself. As the months have gone on, and more "trolls" (or "online bullies", if you're a semantic stickler) have been exposed, the perception that what we're talking about when we talk about online harrassment is "a few mean comments" or an insult or two has grown.

On 12 June, I wrote about American blogger Anita Sarkeesian, who launched a Kickstarter programme to raise $6,000 to research "tropes vs women in videogames". Donating was - and I really can't stress this enough - completely voluntary. There are Kickstarters for all kinds of things: for example,  a "dance narrative featuring some of NYC's most compelling performers that celebrates the pursuit of love and the joys of imperfection" doesn't sound like my kind of thing, but God Bless Them, they are 89% funded towards their $12,000 goal. 

But a big swath of the internet wasn't prepared to live and let live in Sarkeesian's case, and began spamming her YouTube video comments with a pot-pourri of misogynist, racist and generally vile abuse. Each one individually was grim; together they constituted harassment. (You can read the full story in my blog here).

Since then, Anita Sarkeesian has been subjected to a good deal more harassment. Let's run through the list for anyone who still thinks this issue is about a few mean words.

Image-based harassment

 

This is the kind of stuff people have been sending to Sarkeesian's inbox, repeatedly, and posting on the internet in an attempt to game her Google Image search results. There have also been drawings of her in sexually degrading situations:

Both these sets of images are taken from Sarkeesian's blog post documenting the harassment (and are reproduced with her permission). They have been posted on the web generally, and also sent specifically to her Facebook page, Twitter account and YouTube channel. The second set show, in her words:

The first image depicts a woman drawn to resemble me who is tied up with a wii controller shoved in her mouth while being raped by Mario from behind. The second image is another drawing (clearly sketched to resemble me) featuring a chained nude figure on her knees with 5 penises ejaculating on her face with the words “fuck toy” written on her torso.

Hate sites

These take a couple of forms: either the creation of specific sites dedicated to trashing you (and again, to come up in Google searches of your name) or posting your details on established forums where haters like to hang out. In Sarkeesian's case, that has involved posting her phone number and address. It's hard to see that as anything other than an attempt to intimidate her: "We know where you live".

The interactive "Beat Up Anita Sarkeesian" game

This one is so incredible I had trouble believing it existed. 

It's an interactive game, inviting players to "beat up Anita Sarkeesian".

As you click the screen, bruises and welts appear on her face.

I find this fairly disturbing - the idea that somewhere out there is a man - a 25-year-old from Sault Ste Marie, a city in Ontario, Canada, who was offended enough by Sarkeesian's Kickstarter project that he made this.

In the description accompanying the games, he adds:

Anita Sarkeesian has not only scammed thousands of people out of over $160,000, but also uses the excuse that she is a woman to get away with whatever she damn well pleases. Any form of constructive criticism, even from fellow women, is either ignored or labelled to be sexist against her.

She claims to want gender equality in video games, but in reality, she just wants to use the fact that she was born with a vagina to get free money and sympathy from everyone who crosses her path.

Some of the commenters on the game have expressed disgust, but not all of them. One wrote:

You are so right, sir. It's the execution which lets this game down.

Wikipedia Vandalism

I wrote about this in the initial post, so I'll be brief here: Sarkeesian's Wikipedia page was repeatedly hacked with crude messages and porn images, until it was locked. This went hand in hand with...

Hacking/DDOSing

Hacking is gaining entrance to someone's private data or website, while DDOSing - using "denial of service" attacks - involves sending a website's server so many requests to load the page that it crashes.

That's what happened to Sarkeesian's site as her story got shared around the world. This image was posted as a way of bragging about taking it down:

 

Personal Life

Sarkeesian is rare in sharing so much of the harassment that she has been subjected to -- and it's a brave choice for her to make. Every time I write about this subject, I get a few emails from women who've been through the same thing (and I'm sure there are men, too). They tell me much the same story: this happened to them, but they don't want to talk publicly about it, because they don't want to goad the bullies further. 

If you were Anita Sarkeesian, how would you feel right now? She's somebody with a big online presence through her website, YouTube channel and social media use. All of that has been targeted by people who - and I can't say this enough - didn't like her asking for money to make feminist videos. 

I think Sarkeesian has been incredibly courageous in sharing what's happened to her. Those obscene pictures are intended to shame her, to reduce her to her genitals, and to intimidate her. 

I'm sure there's plenty here which breaks the law - both in the UK and the US. But the solution here probably isn't a legal one: it's for everyone involved to have some basic human decency. This isn't just a few rude words, and it isn't OK. 

An online game invites players to "beat up Anita Sarkeesian".

Helen Lewis is deputy editor of the New Statesman. She has presented BBC Radio 4’s Week in Westminster and is a regular panellist on BBC1’s Sunday Politics.

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Is Google Maps discriminating against people with disabilities?

Its walking routes are not access-friendly.

“I ended up having to be pushed through a main road in London, which was really scary.” Three weeks ago, Mary Bradley went to London to visit her daughter Belinda, who is just finishing her first year at university there. Her other daughter joined them on the trip.

But what was supposed to be an enjoyable weekend with her two children turned into a frustrating ordeal. The apps they were using to find their way around kept sending them on routes that are not wheelchair-friendly, leading to time-consuming and sometimes frightening consequences.

Bradley has been using a wheelchair – when having to go longer distances without a vehicle – for over a year, due to a 45-degree curve in her spine, severe joint facet deterioration in her back, and other conditions.

She lives in Weston-super-Mare in Somerset, and has made the trip up to London to visit her daughter a handful of times. Each visit, they use Google Maps and the transport app Citymapper to find their way around, as neither of them know London particularly well.


Belinda and Mary Bradley. Photo: Belinda Bradley

“It was just horrible,” says Bradley of her most recent trip to the capital. “We’re following the maps, and we go along, then find we are faced with a footbridge, and realise there was no way I was going to get over it, so we had to go back the way we’d come. At one point, we were faced with a strip of narrow pavement the wheelchair couldn’t go down. That was something we found all weekend.”

While Google Maps did highlight accessible Tube stations, they found that once they had alighted to do the rest of the journey to their destination on foot, “it took us three times as long, because the route that it takes us just wasn’t passable”.

They ended up having to try different routes “having no real idea of where were going”.

“It meant that it took so much longer, the girls ended up having to push me for longer, I got more and more embarrassed and frustrated and upset about the whole thing,” Bradley tells me.

At one point, her daughters had to take her down a main road. “Being pushed on a road, especially in London, is scary,” she says. “It was scary for me, it was scary for the girls.”

When they returned home, Belinda, who is a 19-year-old Writing and Theatre student at the University of Roehampton, was so furious at the situation that she started a petition for Google Maps to include wheelchair-friendly routes. It hit over 100,000 signatures in a fortnight. At the time of writing, it has 110,601 petitioners.


Belinda's petition.

Belinda was surprised that Google Maps didn’t have accessible routes. “I know Google Maps so well, [Google]’s such a big company, it has the satellite pictures and everything,” she says. “So I was really surprised because there’s loads of disabled people who must have such an issue.”

The aim of her petition is for Google Maps to generate routes that people using wheelchairs, crutches, walking sticks, or pushing prams will be able to use. “It just says that they’re a little bit ignorant,” is Belinda’s view of the service’s omission. “To me, just to ignore any issues that big needs to be solved; it needs to be addressed almost immediately.”

But she also wants to raise awareness to “make life better in general” for people with disabilities using navigation apps.

Belinda has not received a response from Google or Citymapper, but I understand that Google is aware of the petition and the issue it raises. Google declined to comment and I have contacted Citymapper but have not received a response.

Google Maps does provide information about how accessible its locations are, and also allows users to fill in accessibility features themselves via an amenities checklist for places that are missing that information. But it doesn’t provide accessible walking routes.

“There’s no reason that they couldn’t take it that bit further and include wheelchair accessible routes,” says Matt McCann, the founder of Access Earth, an online service and app that aims to be the Google Maps for people with disabilities. “When I first started Access Earth, I always thought this is something Google should be doing, and I was always surprised they haven’t done it. And that’s the next logical step.”

McCann began crowdsourcing information for Access Earth in 2013, when he booked a hotel in London that was supposed to be wheelchair-friendly – but turned out not to be accessible for his rollator, which he uses due to having cerebral palsy.

Based in Dublin, McCann says Google Maps has often sent him on pedestrian routes down cobbled streets, which are unsuitable for his rollator. “That’s another level of detail; to know whether the footpaths are pedestrian-friendly, but also if they’re wheelchair-friendly as well in terms of the surface,” he notes. “And that was the main problem that I had in my experience [of using walking routes].”

Access Earth, which includes bespoke accessibility information for locations around the world, aims to introduce accessible routes once the project has received enough funding. “The goal is to encompass all aspects of a route and trip,” he says. Other services such as Wheelmap and Euan's Guide also crowdsource information to provide access-friendly maps.

So how long will it take for more established tech companies like Google to clear the obstacles stopping Mary Bradley and millions like her using everyday services to get around?

“You can use them for public transport, to drive, you can use them if you’re an able-bodied person on foot,” she says. “But there are loads of us who are completely excluded now.”

Sign Belinda Bradley’s “Create Wheelchair Friendly Routes on Google Maps" here.

Anoosh Chakelian is senior writer at the New Statesman.