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"The web is a bit like the forest in the 14th century: it's totally outside the law"

Shadow media minister Helen Goodman on internet sexism, the future of news -- and the perils of anon

The media are under the most scrutiny they have faced in decades -- but whatever Lord Leveson decides, there still needs to be political will for any reform to go ahead. I spoke to Helen Goodman, who replaced Ivan Lewis as Labour's media spokesman in October, about the challenges facing the press in the digital age, how to tackle sexism online... and whether Ed Miliband is a feminist.

When we spoke before this interview, you were very strong on the need to combat misogyny and threats of violence against bloggers. Were you surprised when you read the Guardian and New Statesman pieces on sexism online? Did you know this was happening?

I did, because two or three years ago I wrote a piece on the Guardian website about how to get more women into Parliament and I was absolutely appalled at the responses which this brought forth. I had absolutely no idea that this kind of abuse was going on the web and I was really taken aback.

What kind of things?

Violent, sexist, abusive language that no one has ever used to my face in my entire life -- and I am 53.

Presumably those comments are still there -- or were they taken down?

I don't know if they're still there because I haven't been back to look, to relive the unpleasant experience. What annoyed me more was that I, at the instigation of two male journalists actually, wrote to [Guardian editor] Alan Rusbridger to complain, because I felt that the moderating wasn't done properly on the site, and he didn't respond. I think that displayed the wrong attitude really; I don't think that women can be expected to put themselves out on the net and open themselves up to that kind of abuse.

Obviously I'm a parliamentarian, I'm used to handling strong arguments with people -- there's a lot of noise and a lot of shouting in the chamber and we get a lot of criticism, but this is on a completely different level and scale.

As a parliamentarian, do you get casually dismissive remarks in print journalism?

This wasn't casually dismissive, it was more unpleasant and violent than that. Dismissive and sexist is annoying, but I think that violent language is taking us into another realm.

Suzanne Moore's piece - she was absolutely wrong about this, I think that actually it's not something we should just put up with. I cannot conceive of anyone saying to black journalists if there was racist abuse, "Oh, just put up with that". Not only that, it's misconceived in terms of: what do we want to do to change attitudes to women?

By and large what we've tended to do in this country and in the western world in the last 150 years is, by addressing people's behaviour, influence their outlook. In doing so, attitudes to women, to black people, to people with disabilities, to all sorts of previously oppressed groups have been transformed. We don't want to see this go backwards on the net.

What do you say to the challenge that this isn't just a women's problem: "everyone gets abuse from the internet"?

I think it's a different problem, I think it's worse and one thing that really worries me is that it will undoubtedly put off women from going on to the web and from exposing their thoughts and ideas because of the risk of being treated in this way.

That is particularly problematic if print journalism is in decline and more stuff is done on the web. Half the population can't have more debate about public matters in a medium which is discriminatory towards them.

The other thing is, it could be the case that people who are professional communicators, like journalists or politicians, learn how to deal with, or learn not to read, the comments. But we want to encourage more participants in democracy, so that means that a 17-year-old or a 65-year-old, they should be equally free to put their ideas on the web and to experiment with it.

What do politicians have to offer the people who have found themselves in those situations [of getting harrasment or death threats]?

There has just been a joint committee of both houses that's looked at defamation and in particular at publication on the net and in this context they're proposing a new notice and take-down procedure.

I'm not sure whether this kind of sexist abuse counts as defamation or not, but I think that we could perfectly well say that we'd like it to apply to this sort of abuse as a particularised defamatory or libellous or slanderous statement.

I think there's also a big question mark about what the legal responsibilities are of the site hosts and of the ISPs [internet service providers]. I'm shadow minister for the media and I get a lot of people from the ISPs saying they don't want any more laws or any more restrictions and a voluntary approach will do. Now I don't think that the voluntary approach is working at the moment.

One of the things that the joint committee recommended was that the legal liability for the ISPs or the site moderators as the publishers should be limited, because at the moment there is a perverse incentive not to moderate sites.

Because once you've looked at it [potentially defamatory content], therefore you become a publisher?

As a matter of fact I'm not wholly convinced by what the joint committee has said on that point. I think that actually we do need people to be more responsible.

There's obviously also a big question mark about anonymity on the web. Of course, a lot of people blog and tweet under nicknames, and that's OK, but what I do have a question mark about is whether you should be required to give your real name and address when you get an e-mail account, so that if someone's a persistent offender, it would be easier to trace them.

Now this cuts right across the culture of the web at the moment. But again, the ISPs have said to me with respect to issues around children, "Well it's like road traffic, you wouldn't let your child cross the road without teaching them to look left and right. " But it goes both ways, you have to have a driving licence to drive, giving false information to get a driving licence is a criminal offence. We have rules about what it's legal and illegal to do on the road.

I really feel at the moment that the web is a bit like the forest in the 14th century: it's totally outside the law. I think that the more central the web becomes to normal life, the less it can retain that outlaw status; it doesn't seem to me to be realistic when you can't really avoid using the web when public services are being put on the web and so forth.

But then the criticism is, people talk about the Arab Spring and how anonymity allows people to say things that they wouldn't normally; which they couldn't say because of their job, for example. I find that only partially convincing, but how do you feel about it?

I'm a legislator in Britain and we do have a democracy and I'm concerned about the way women are treated. I'm not proposing this for Syria. I agree it would be inappropriate in Syria but I think it wouldn't be inappropriate in Britain.

So you're talking about going back to the source, you would need an e-mail to comment on sites; so you would need to register to comment on sites?

No. You'd only do it once when you get your initial e-mail, you wouldn't have to do it every single time; that would be terribly heavy, wouldn't it?

I have three or four e-mail addresses. What are the practicalities of this? Or would it be a passport type system where you would need to give your real name to access certain things: is that the model you're looking at?

To be absolutely frank, I haven't thought it through in that much detail. I'm just raising the question as to whether or not, if we can't find voluntary ways of people improving their behaviour, whether we shouldn't look at other things. Anonymity is one of the reasons why people feel free to behave badly.

Some have talked about moving towards more of an idea of newspaper letters' page -- which no one has ever said was terribly repressive. The idea is that you give your name, unless you need to ask for specific dispensation, in which case [your comment] is then pre-moderated. So then that's a better balance between freedom of expression and being free of bullying. It's always going to be a compromise.

Yes, and I don't think we've got the balance in the right place at the moment. And I think it's worth reminding ourselves that of what's in Article Ten [of the European Convention of Human Rights] on the right to freedom of expression. This is a right which carries with it duties and responsibilities and it says these are the "restrictions or penalties as are prescribed by law and are necessary in a democratic society".

It could be for the prevention of crime, for the protection of health or morals, for the protection and/or reputation or the rights of others. You know the old joke; free speech doesn't mean going into a crowded theatre and shouting, "Fire! Fire!". Free speech on the web equally does not mean the abandonment of all moral sense.

Also free speech doesn't mean being able to go into a crowded theatre and shout obscenities about people all the way through, and expect that everyone has got to tolerate you doing that, which is the comparison that gets to me.

The existing laws that we have, covering rape threats and death threats, is there a way to give the police more resources to be able to deal with those things? Because as it stands it seems to be a very hard crime to investigate and convict.

Yes, that's a good point, and obviously the police cuts aren't very helpful and it's a new kind of crime so there probably needs to be a bit of training of the police.

I think that these things kind of segue into other things, so you might say that this kind of casual abuse is on one end of the scale and it moves into stalking. Some of my colleagues are looking at online stalking at the moment and they're doing some work with Harry Fletcher from the Probation Officers' Union because hitherto that hasn't been taken with sufficient seriousness.

I also think that, to contextualise it, once people get the idea that it's OK to abuse women like this online, how do we know that they're not going to start doing it in private, face to face? Isn't it quite a small step from that to hitting your girlfriend or your wife? As it is, we know that there are 1,000 rapes every week in this country. I feel that it's promoting a culture, an attitude and a mentality towards women which makes women feel unsafe -- and sometimes with good cause.

You've taken over the media brief. Do you feel that when you raise "women's issues" that becomes a marginalised area?

I'd say two things. Toughening up on the net should help the newspapers: the kind of language that we're talking about is not seen in the newspapers and the newspapers I think feel at the moment at a competitive disadvantage because the net is more free-wheeling.

I don't know whether Lord Leveson [who is conducting an enquiry into press standards] will specifically get any representations from women's groups about treatment of women in the press, it will be interesting to see if that happens.

But one thing that has really struck me since getting this job and going to various conferences and seminars is how male-dominated the world of newspapers is. There are quite a lot of women visible in the tabloids and there are quite a lot of women writing in the broadsheets, but in the management structures and in terms of editorial positions, it's more male than politics.

Wow. Notoriously gender-neutral politics. Although that said, I was impressed I looked at how many of the members of the shadow cabinet are women versus how many members of the actual cabinet are women. You're on 13/31 and it's 5/29 for the coalition. Do you see Ed Miliband as a feminist?

Yes, I think Ed Miliband is a feminist. And obviously we've done a lot of work on the impact of the cuts on women and I think that it really does disadvantage the government that they don't have enough women in parliament.

In my previous job I was shadowing the justice team and the government justice team is an entirely male team and Ken Clarke made some ill-advised remarks on rape earlier in the year, Jonathan Djanogly is restricting access to legal aid for women who've been victims of domestic violence, and I just have the feeling that in their ministerial team meetings they lack a woman's perspective on a lot of issues and it's noticeable.

But now we have the news of Cameron appointing a special adviser to see if his policies are female-friendly. Some would say that's a tokenistic appointment and worse than nothing. Is that how it strikes you?

No, that's not how it strikes me. I think that if I were David Cameron I would probably do something like that, I think it's pretty sensible. But whereas most things with this government are too far too fast, that's too little too late.

14 comments

mattwardman's picture

>I did, because two or three years ago I wrote a piece on the Guardian website about how to get more women into Parliament and I was absolutely appalled at the responses which this brought forth. I had absolutely no idea that this kind of abuse was going on the web and I was really taken aback.

I don't understand what she's talking about.

I've been to see the comments thread she links to, and it is tame tame tame. 20 or so comments, some disagreement, some strong scepticism about HG's claims, only one comment deleted, and that's about it.

Nothing that's even in the same universe that you have written about, Helen. More about hostility to New Labour and the gerrymandering of the selection process with All Women Shortlists.

10 times more civilised than the Commons.

I'm tempted to write "poor, delicate blossom", but she might run away.

Or was it a link to the wrong article?

Anon's picture

Anonymity needn't be a peril. Anymore than say cars or guns.

Henry V's picture

Henry V isn't my real name and if it were my real name I would be afraid to tell you what I really think. I would be worried that I would lose my job or that people wouldn't employ me because I say what I think. Politicians do not like anonymity because it allows people to be honest about politicians and to openly express unhappiness about their tactics and lies and lack of accountability. The internet is becoming the last place to openly express how you feel. Already if you protest the police film you from head to foot, catalogue and categorize. How else can we 'out' political hypocrisy without fear of retribution? Politicians are digging up the last place where their actions are held to account. This constant degradation of anonymity will realize the nightmare that Orwell described and in turn degrade democracy itself.

Ian5's picture

I think you analogy is wrong Helen , many honest people were "outlaws" under draconian feudal laws, and the forests provided a small amount of sanctuary, and they were forced into breaking more laws to survive..Outlawed then equalled kill on sight.

Pass all the laws you like, with no PUBLIC enforcement you will achieve nothing..many of the offences discussed are already illegal.

The trouble is with the free utopian society we seek acts like these can only grow. with wifi hotspots and PAYG phones, tracking or tracing becomes almost impossible. MAC addresses are better than IP addresses, all phones contract only , ah but that's a repressive state. Did HG go to the police with her complaints after the Guardian article, have you taken some of the threatening posts to the police, would NS release IP address data? The tools used by foreign dissidents to contact the outside world, are also used by the people your complaining about.

Dickie1's picture

@Spud

"...but whether you can see it or not,."

"...effectively it states "you're just not smart enough to see how clever I am".

Something eerie going on here but it's so nuanced I just can't make it out.

Spud Middleton's picture

"Something eerie going on here but it's so nuanced I just can't make it out."

touché Whatever, you've got a point there

Spud Middleton's picture

"What I don't get is the need to call me fat/ugly/unlovable etc as a debating trick."

I can see your point. But that stuff's not just something that's aimed at female bloggers. We've all had that stuff and worse. But a discerning and reasonably objective reader it's hardly a 'debating trick'. It's a white flag; and admission of nothing better to say; a statement of blatant inadequacy; a shot in the foot with a fuckin big harpoon.

If you're worried it might unduly influence the non-objective or downright stupid, then...erm...good luck with that. Although appeasing or pandering to narrow-minded idiots has a fairly miserable track record.

Spud Middleton's picture

"Threats of rape or murder are not an acceptable response to any question raised here, the fact that one can be anonymous probably adds to the element of fear."

I couldn't concur more.

"Yes life can be raw and rude, but need it be?"

Hobbes/Rousseau...that is the question. I believe Ladbrokes are laying Rouseau at 1000-1 and Hobbes at 1-4; and you just know they've looked at the form. Anyway, why you asking me, I'm a Socialist. Ask me what that means just now and I'll tell you straight: putting your last pound coin on a thousand to one shot. Fortunately for me, and generations yet unborn, I've got a lucky face.

=ABBA='s picture

does she realise how silly she makes herself look, trying to handbag rusbridger into moderating cif on her behalf? ludicrous :|

roll on the new, net-savy hi-lvl women of the left, like the two firecrackers on here ;)

frances smith's picture

threats of rape or murder should be dealt with appropriately.

people who hurl insults like fat,ugly or unloveable are probably projecting their own insecurities unto you, and should just be ignored.

otherwise we start down the road to a dangerous form of censorship, where not agreeing, and using language that the writer doesn't like, rather than language that is threatening, starts to be censored.

to maintain debate we have to deal with out own insecurities and not get upset by childish name calling that means nothing.

i recently read an article in the guardian where jackie ashley called george osborne weird, why is it ok for her to do it, and not ok for someone commenting to hurl a few insults at the writer?

political debate has always been robust, but if you want new rules they should apply to everyone, not just those who comment on your articles.

Spud Middleton's picture

This is nonsense...particularly the idea that the Guardian would leave up anything that remotely equated to sexism...it's so heavily moderated it isn't even funny.

You're trying to imply that actual threats of violence and rape are the extreme end of a sexist spectrum. They're not. They're in an entirely separate degenerate category. Using obscene threats from fucked-up and deranged individuals to try and launch a crusade against anyone who chooses to dissent from the views of a female blogger is dishonest and cravenly self-serving.

Unfortunately this little trope is gaining acceptance. It seems that, for certain people, a failure to endorse the views of the likes of Laurie Penny or Bidisha is taken as a sign of latent misogyny. Now I don't doubt that there are plenty of people who actually delight in posting threatening,abusive and obscene messages and you would have my complete sympathy and support in trying to stamp it out; including police involvement and prosecution...but whether you can see it or not, some of this is starting to look like special pleading.

Bloggers get abuse...full stop. If it's hostile, deal with it. If it's threatening report it. But trying to bring in widespread censorship is just pathetic.

There's also a distinct class element to this whole business. First there has always been a professional journalistic conceit online, where supposedly talented professionals baulk at being challenged by plebbish punters. The complete arrogance shown in certain cases is beyond belief. You can smell the disdain and condescension a mile off.

The problem is that despite their lofty dismissals of the great unwashed, they've usually-not sometimes, not occasionally...it happens all the time- been absolutely hammered by an average Joe or Josephine who just happened to read their silly conclusions and went online to rip their argument to shreds. Rather than respond, they either claim foul-play, abuse or a lack of cognitive dexterity on the part of the poster. There's often an accusation that the poster lacks the intellectual subtlety to deal with the nuanced nature of the argument. This has always been a favourite on CIF. Where this 'lack of nuance' accusation is wheeled out in desperation all the time: effectively it states "you're just not smart enough to see how clever I am". It's the middle-class journalist's equivalent of the primary playground standard: "it's my ball and you're not playing".

Secondly, there's clearly such a precious atmosphere in some liberal media organisations-generally filled with privately educated middle-class Oxbridge clones-where profanity and any remotely offensive opinions have become 'mortal sins' that when faced with a more robust set of views, certain journalists suffer a fit of the vapours. The remedy as far as I'm concerned is this: get used to it...welcome to the real world...it's raw and rude and Jane Austen didn't write the script.

Ian5's picture

Spud, I like the ideology of your argument in many respects, but I must disagree with the practice. Firstly, Helen probably responds to her critics more than any other NS blogger. Secondly your almost saying ah its a professional blog so you must accept the abuse, and that is surely not acceptable. Threats of rape or murder are not an acceptable response to any question raised here, the fact that one can be anonymous probably adds to the element of fear.

Yes life can be raw and rude, but need it be?

Leftwing Weak's picture

I know, isn't the internet marvellous(!)

fdfdfd's picture

@ Spud Middleton

I'm absolutely fine with people "ripping my arguments to shreds" - in fact, there are some incredibly thought-provoking and opinion-changing comments left on the NS blogs. What I don't get is the need to call me fat/ugly/unlovable etc as a debating trick. Doesn't persuade me of anyone's argument, and makes me think less of them as a human being.

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