Steve Jobs: monster and genius

An insight into the man who crowdsourced his own marriage.

Steve Jobs was obsessive about the pursuit of perfection. When he bought a family home after his son was born, he didn't just pop to Ikea for a coffee table and some chairs. Oh no. "We spoke about furniture in theory for eight years," his wife, Laurene, says. "We spent a lot of time asking ourselves, 'What is the purpose of a sofa?'" (I know this one: it's to sit on.)

Walter Isaacson's biography of the Apple svengali is peppered throughout with such eyebrow-raising anecdotes. For several years up to his death in October, Jobs gave the writer his full co-operation, and did not (for once) attempt to exercise any control over how he was portrayed. The result sometimes feels less "warts-and-all" and more "all-warts".

The computer pioneer could be, in his own words, an "asshole". Colleagues said he projected a "reality distortion field", which convinced employees, rivals and the press that the impossible was possible. It sprang from a belief that the rules of normal behaviour did not apply to him. In the early days of Apple, he claimed his vegan diet meant he didn't need to shower, and he relaxed by soaking his feet in the loo ("a practice that was not as soothing for his colleagues", Isaacson writes drily). Pulled over for speeding in 1984, he waited for a few moments as the policeman wrote his ticket, then honked his horn impatiently. He was, he explained to the traffic cop, in a hurry.

Jobs may have cried frequently when crossed, but he could be frighteningly cold to those he believed had betrayed him. Often he would scream at employees and tell them their work was "totally shitty", even if he later embraced it - and took the credit. Jonathan Ive, the trusted English-born lieutenant whose close collaboration with Jobs led to the sinuous designs of the iPod and iPhone, is one of several friends who complain about this.

Yet perhaps the most shocking example of his callousness is one that Isaacson describes with little fanfare. After abandoning a pregnant girlfriend at 23 - Jobs's reality distortion field became a mirror and he convinced himself that he was not the father of her baby - he met a young graduate called Laurene Powell and proposed to her twice before she became pregnant. Then, abruptly, he broke up with her and crowdsourced a decision on their future, asking dozens of his friends if she was prettier than his ex. "It was probably fewer than a hundred,"saacson writes. (The two then married and lived happily for 20 years until his death.)

The triumph of this biography, however, is that Jobs's mountain of peccadilloes is weighted perfectly against his undeniable triumphs. Isaacson makes a convincing case that he was an artistic visionary with pure motives, driven only by a love of "the product". Jobs knew how to inflame desire for something you didn't even know you wanted: a computer with a graphical rather than text interface, a phone with no keyboard, a computer the size and thickness of a magazine.

He also ruthlessly exploited other companies' shortfalls. Take the graphical user interface - essentially, the use of a picture-based desktop rather than lines of text - that put the early Apple computers so far ahead of the competition. The interface was originally developed by a rival firm called Xerox Parc, but the management there did not understand its potential significance. Jobs did, and promptly appropriated it. (When Bill Gates used the same tool to design Windows, Jobs accused him of "ripping us off". Gates's reply is immensely endearing: "Well, Steve . . . I think it's more like we both had this rich neighbour called Xerox and I broke into his house to steal his TV set and found out that you had already stolen it.")

The comparison to Gates, his near-exact contemporary, is illuminating. The Microsoft man is cool, methodical and humane: Jobs was fiery, intuitive and unreasonably demanding. Their approaches to design were equally opposed, Gates believing in licensing Windows to any hardware manufacturer who would pay, while Jobs wanted "end-to-end control" of the user's experience.

Throughout the 1980s and 1990s, it seemed that Gates's promiscuous approach guaranteed him market dominance, until Jobs made a triumphant return to Apple in 1997, 11 years after being ousted in a boardroom coup, and led the company to greatness with a raft of iDevices. Apple surpassed Microsoft's valuation in May 2010, and last quarter it had larger cash reserves than the US Treasury.

The only duff moment here, aside from too much boardroom infighting for my taste, is when Jobs woos Bono to release U2's records on iTunes. The author retells the story breathlessly, but it is clear that behind the billing and cooing about artistic integrity, two monumental egos were jockeying shamelessly for supremacy.

Isaacson ends the book with Jobs slowly succumbing to the cancer that killed him last month. The unspoken question is whether Apple can thrive without its founder. This biography's great achievement is to interweave the personal and the professional, showing how Jobs the monster and Jobs the genius were indivisible. Apple may survive, but it will miss its monstrous genius.

Steve Jobs
Walter Isaacson
Little, Brown, 627pp, £25

Helen Lewis is deputy editor of the New Statesman. She has presented BBC Radio 4’s Week in Westminster and is a regular panellist on BBC1’s Sunday Politics.

This article first appeared in the 07 November 2011 issue of the New Statesman, The triumph of the Taliban

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Doing a Radiohead: how to disappear online

The band has performed an online Houdini in advance of its ninth album – but it’s harder than it looks. 

At the beginning of May, the band Radiohead’s web presence – well, its Twitter, Facebook, and website, at least – went offline.

Lead singer Thom Yorke has repeatedly criticised streaming, and the future of online music in general, and it's clear that his opinion fed into this month's decision to reject social media in favour of sending individual cards to the band's fans in the post. 

However, it’s also a clever publicity stunt in the run up to the rumoured release of the band's ninth album, since it plays into a growing paranoia around the lives we live online, and quite how permanent they are. In reality, though, Radiohead has done a pretty terrible job of disappearing from the internet. Its Facebook and Twitter accounts still exist, and widely available caching services actually mean you can still see Radiohead.com if you so wish. 

These are the steps you’d need to take to really disappear from the internet (and never be found).

Delete your acccounts

Radiohead may have deleted its posts on Facebook and Twitter, but its accounts – and, therefore user data – still exist on the sites. If this was a serious move away from an online presence, as opposed to a stunt, you’d want to delete your account entirely.

The site justdelete.me rates sites according to how easy they make it to delete your data. If you only hold accounts with “easy” rated sites, like Airbnb, Goodreads and Google, you’ll be able to delete your account through what justdelete.me calls a “simple process”. JustDelete.me also links you directly to the (sometimes difficult-to-find) account deletion pages.

Failing that, delete what you can

If, however, you’re a member of sites that don’t allow you to delete your account like Blogger, Couchsurfing or Wordpress, you may be stuck with your account for good. However, you should at least be able to delete posts and any biographical information on your profile.

If this bothers you, but you want to create an account with these sites, Justdelete.me also offers a “fake identity generator” which spits out fake names and other details to use in the signup process.

Go to Google

Search results are the hardest thing to erase, especially if they’re on sites which published your details without your permission. However, thanks to the European Commission “Right to be forgotten” ruling in 2014, you can now ask that certain search results be deleted using this online form.  

Ditch your smartphone

Smartphones tend to track your location and communicate with app and web servers constantly. For true privacy, you’d want to either disconnect your phone from all accounts (including iCloud or Google) or else get a basic phone which does not connect to the internet.

Give out your passwords

The artist Mark Farid decided in October 2015 to live without a digital footprint until April 2016, but was aghast when he realised quite how often our data is collected by our devices. As a result, he decided to live without bank accounts, use a phone without internet connectivity, and use an unregistered Oyster.

When I saw him speak at an event just before his off-grid experiment was due to begin, he announced that he would also be handing out the passwords to all his online accounts to the public. The kind of “bad data” which randomly hacked accounts would show would actually make him less traceable than a radio silence – a bit like how words written over other words mask them more than simply erasing them or scribbling on them would.

Accept that it probably won’t work

Even if you managed all this, the likelihood is that some of your daily activities would still leave a trace online. Most jobs require internet activity, if not an internet presence. Bank accounts are, let's face it, fairly necessary. And even Radiohead will, I’m willing to bet, reappear on the internet soon after their album arrives.

Barbara Speed is a technology and digital culture writer at the New Statesman and a staff writer at CityMetric.