Who rules Twitter?

Wired explores the clashes between Twitter users and staff

There's a fascinating piece on Twitter in the latest issue of Wired, highlighting the creative tension between the site's users and managers. The user-driven evolution of Twitter (responsible for innovations such as retweets and hash tags) has left the site's adherents acutely sensitive to any formal changes.

For instance, a Suggested Users List, a collection of around 200 celebrities, companies and thinkers for newcomers to follow, prompted an outraged reaction from users who felt it to be unreasonably hierarchical.

The article also explores the perennial question: "How will Twitter make money?" The site's executives reasonably remind us that Google and Facebook (which turned a profit for the first time last year) didn't begin with a business model, either.

According to the piece, Twitter is on track to bring in $4m in revenue this year. Does anyone know where the money will come from? Is it just interest from the capital they've raised?

One possibility canvassed by the article is that Twitter could make money from analysing the information contained in the billions of tweets on its site. I still think that targeted advertising offers a far more reliable revenue stream, albeit one likely to lead to further user disquiet.

The site's cute image certainly belies a remarkable ambition. As the Twitter chief executive, Evan Williams, puts it: "We want to make Twitter indispensable, so it tells people what they need to know and what they want to know and hopefully not much else."

Should he succeed, it will be a remarkable victory for simplicity. As Wired's Steven Levy writes: "Essentially, Twitter left a ball and a stick in a field and lurked on the sidelines as its users invented baseball." How to referee this unending game is the challenge the firm's leaders now face.


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George Eaton is political editor of the New Statesman.

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Labour tensions boil over at fractious MPs' meeting

Corbyn supporters and critics clash over fiscal charter U-turn and new group Momentum. 

"A total fucking shambles". That was the verdict of the usually emollient Ben Bradshaw as he left tonight's Parliamentary Labour Party meeting. His words were echoed by MPs from all wings of the party. "I've never seen anything like it," one shadow minister told me. In commitee room 14 of the House of Commons, tensions within the party - over the U-turn on George Osborne's fiscal charter and new Corbynite group Momentum - erupted. 

After a short speech by Jeremy Corbyn, shadow chancellor John McDonnell sought to explain his decision to oppose Osborne's fiscal charter (having supported it just two weeks ago). He cited the change in global economic conditions and the refusal to allow Labour to table an amendment. McDonnell also vowed to assist colleagues in Scotland in challenging the SNP anti-austerity claims. But MPs were left unimpressed. "I don't think I've ever heard a weaker round of applause at the PLP than the one John McDonnell just got," one told me. MPs believe that McDonnell's U-turn was due to his failure to realise that the fiscal charter mandated an absolute budget surplus (leaving no room to borrow to invest), rather than merely a current budget surplus. "A huge joke" was how a furious John Mann described it. He and others were outraged by the lack of consultation over the move. "At 1:45pm he [McDonnell] said he was considering our position and would consult with the PLP and the shadow cabinet," one MP told me. "Then he announces it before 6pm PLP and tomorow's shadow cabinet." 

When former shadow cabinet minister Mary Creagh asked Corbyn about the new group Momentum, which some fear could be used as a vehicle to deselect critical MPs (receiving what was described as a weak response), Richard Burgon, one of the body's directors, offered a lengthy defence and was, one MP said, "just humiliated". He added: "It looked at one point like they weren't even going to let him finish. As the fractious exchanges were overheard by journalists outside, Emily Thornberry appealed to colleagues to stop texting hacks and keep their voices down (within earshot of all). 

After a calmer conference than most expected, tonight's meeting was evidence of how great the tensions within Labour remain. Veteran MPs described it as the worst PLP gathering for 30 years. The fear for all MPs is that they have the potential to get even worse. 

George Eaton is political editor of the New Statesman.