It's hard to be fluffy and efficient

The government has to decide whether it outsources for ruthless efficiency or its fluffy "big societ

Ben Phillips writes for Left Foot Forward:

One of the big ideas behind the government’s welfare reforms is that local charities would be better at getting the unemployed into work than government.

It just so happened that there would be a middleman – often a big contractor like A4e that. . . carries £200 million of public sector contracts.

Once the contractor takes on the case, they then find a subcontractor – the small local organisation – who will actually help secure employment for the jobseeker.

Except that specialist trade magazine Third Sector have reported the majority of welfare-to-work subcontractors in one survey have had precisely no client referrals.

This seems to be a pattern in initiatives aimed at harnessing the power of the "big society". It's fundamentally a mismatch between two competing – and contradictory – aims of outsourcing. Normally, the state outsources because it thinks the private sector can do a better job; if there's an element of publicity in it, its that governments sometimes like to be seen to be reducing the burden of the public sector.

Under the Conservatives, a second aim has been grafted on to that: make the government look fluffy. The rhetoric of the big society isn't just about removing the government, but also about putting power back in the hands of the people. Unfortunately, transferring control of, in this instance, the welfare-to-work schemes from a government to a massive outsourcing firm doesn't achieve that goal particularly well.

Hence this strange split-level structure. The government can't afford to deal with charities directly (literally can't afford – the administrative overheads for dealing with the hundreds of local operations would be prohibitive), so it contracts out the role to middlemen.

Unfortunately, it appears from Third Sector's report that the middlemen aren't particularly interested in boosting the big society agenda.

David Cameron launches Big Society Capital in April. Photograph: Getty Images

Alex Hern is a technology reporter for the Guardian. He was formerly staff writer at the New Statesman. You should follow Alex on Twitter.

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Tom Watson rouses Labour's conference as he comes out fighting

The party's deputy leader exhilarated delegates with his paean to the Blair and Brown years. 

Tom Watson is down but not out. After Jeremy Corbyn's second landslide victory, and weeks of threats against his position, Labour's deputy leader could have played it safe. Instead, he came out fighting. 

With Corbyn seated directly behind him, he declared: "I don't know why we've been focusing on what was wrong with the Blair and Brown governments for the last six years. But trashing our record is not the way to enhance our brand. We won't win elections like that! And we need to win elections!" As Watson won a standing ovation from the hall and the platform, the Labour leader remained motionless. When a heckler interjected, Watson riposted: "Jeremy, I don't think she got the unity memo." Labour delegates, many of whom hail from the pre-Corbyn era, lapped it up.

Though he warned against another challenge to the leader ("we can't afford to keep doing this"), he offered a starkly different account of the party's past and its future. He reaffirmed Labour's commitment to Nato ("a socialist construct"), with Corbyn left isolated as the platform applauded. The only reference to the leader came when Watson recalled his recent PMQs victory over grammar schools. There were dissenting voices (Watson was heckled as he praised Sadiq Khan for winning an election: "Just like Jeremy Corbyn!"). But one would never have guessed that this was the party which had just re-elected Corbyn. 

There was much more to Watson's speech than this: a fine comic riff on "Saturday's result" (Ed Balls on Strictly), a spirited attack on Theresa May's "ducking and diving; humming and hahing" and a cerebral account of the automation revolution. But it was his paean to Labour history that roused the conference as no other speaker has. 

The party's deputy channelled the spirit of both Hugh Gaitskell ("fight, and fight, and fight again to save the party we love") and his mentor Gordon Brown (emulating his trademark rollcall of New Labour achivements). With his voice cracking, Watson recalled when "from the sunny uplands of increasing prosperity social democratic government started to feel normal to the people of Britain". For Labour, a party that has never been further from power in recent decades, that truly was another age. But for a brief moment, Watson's tubthumper allowed Corbyn's vanquished opponents to relive it. 

George Eaton is political editor of the New Statesman.