Don’t keep it a secret

The case for national communications on energy use

It seems odd to have to convince government to show off their own policies, but a newly published Green Alliance report argues that a whole raft of consumer-facing energy policies are in danger of sinking if we don’t have a co-ordinated communications plan. With the rising cost of fossil fuels and the recession grinding on, we can’t afford the usual lacklustre take-up of energy efficiency polices with the Green Deal, the smart meter roll-out and the renewable heat incentive. If the government is going to protect the public from our rising bills, it needs to show clearly and explicitly what’s in place to help reduce our costs. That will take a bit more than a departmental press release.

A clear government narrative is especially important when it comes to energy: policies that will save people money in this area face unique difficulties; in the first instance, mounting suspicion around the motives of energy companies selling it to them and, in the second, having to overcome a vocal, if eccentric, opposition to any policy that involves decarbonising. We’ve already seen how odd it can get: one quiet weekend, war was declared on proposed changes to building regulations. A Lib Dem tax on our conservatories? Aux barricades! This bizarre clarion call conveniently ignored the fact that the idea was a key Conservative one, and applicable only to the most enormous conservatories. Also, it wouldn’t have been a tax, as householders would have been eligible for Green Deal funding to help pay for the improvements involved. As Kevin McCloud said, "If that makes it a tax, let’s have more of them." Three wrong out of three wrong, but this kind of puffing and blowing becomes accepted wisdom for the public if the government does not offer its own narrative, stating clearly what it’s trying to do.

This governmental shyness about communicating contrasts with the openness we’re seeing more generally; every bill’s amendment can be data mined, we can watch live footage of traffic cameras, find out every (declared) ministerial meeting, or check on crimes rates in our area. We have all this data, but so little information.

The National Archives website shows what a change in approach this is for government. It contains decades of public information video footage, covering everything from rabies to the 1971 census. Most apt is the rather surreal 1947 approach to energy efficiency as the public are told to "watch their meters". Most use fear to get their point across: the post war austerity need to overcome the general decline in quality of life, more recently, fear of climate change. Perhaps the most famous is Norman Fowler’s apocalyptic (and effective) national television film on AIDS.

But fear isn’t the route our report advocates. Instead, we think the message should be about opportunity. As government once did with films on the right to buy, or what the birth of the NHS meant for the public, a national message, backed up by local promotion, should make clear to us the opportunities on offer. A co-ordinated, simple, but comprehensive message will get trusted organisations on board, and counter the risk of conflicting and contradictory communications.

Green Alliance’s report, Neither sermons nor silence, which we put together with a broad consortium of businesses, argues that successfully communicating energy policies and, more importantly, securing take-up, can’t be managed by the private sector alone. A disjointed approach runs the risk of creating confusion and mistrust. Scottish Power, one of the businesses who fed into our report, and an enthusiastic advocate of the Green Deal, states clearly that a national approach to communications is vital to complement its own efforts and provide a foundation on which they can build customer engagement.

This is about being sensible with public money. These policies have cost a lot to develop; they will cost more in delivery and even more in failure. Without an effective communications strategy, a lot of taxpayers’ money will be wasted. When the Change4Life healthy eating campaign had its budget frozen, it saw a 90 per cent drop in calls to its information line. The government, realising that some communications money is well spent, restored the campaign backed with private sector contributions. We need to learn from such lessons and encourage the government to say, loudly and clearly, what it is doing for us.

Shout it from the rooftops, the 6 O'Clock news, the Today Show - just don't keep it quiet.

Alastair Harper is Head of Politics for Green Alliance UK

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Forget gaining £350m a week, Brexit would cost the UK £300m a week

Figures from the government's own Office for Budget Responsibility reveal the negative economic impact Brexit would have. 

Even now, there are some who persist in claiming that Boris Johnson's use of the £350m a week figure was accurate. The UK's gross, as opposed to net EU contribution, is precisely this large, they say. Yet this ignores that Britain's annual rebate (which reduced its overall 2016 contribution to £252m a week) is not "returned" by Brussels but, rather, never leaves Britain to begin with. 

Then there is the £4.1bn that the government received from the EU in public funding, and the £1.5bn allocated directly to British organisations. Fine, the Leavers say, the latter could be better managed by the UK after Brexit (with more for the NHS and less for agriculture).

But this entire discussion ignores that EU withdrawal is set to leave the UK with less, rather than more, to spend. As Carl Emmerson, the deputy director of the Institute for Fiscal Studies, notes in a letter in today's Times: "The bigger picture is that the forecast health of the public finances was downgraded by £15bn per year - or almost £300m per week - as a direct result of the Brexit vote. Not only will we not regain control of £350m weekly as a result of Brexit, we are likely to make a net fiscal loss from it. Those are the numbers and forecasts which the government has adopted. It is perhaps surprising that members of the government are suggesting rather different figures."

The Office for Budget Responsibility forecasts, to which Emmerson refers, are shown below (the £15bn figure appearing in the 2020/21 column).

Some on the right contend that a blitz of tax cuts and deregulation following Brexit would unleash  higher growth. But aside from the deleterious economic and social consequences that could result, there is, as I noted yesterday, no majority in parliament or in the country for this course. 

George Eaton is political editor of the New Statesman.