How to fix the funding issue

Whether museums or galleries sink or swim will be down to how effectively they market themselves.

Kiss goodbye to culture and tread carefully through the rubble of Britain's great art institutions. According to Nicholas Serota, writing in yesterday's Guardian, this country is about to experience the greatest crisis in arts and heritage since 1940.

While stakeholders from across the cultural sector were busy painting the bleak landscape that a potential 30 per cent cut to the culture budget will create, others spent the day discussing dynamic ways out of the funding black hole.

At a closed seminar day held at London's Institute for Contemporary Arts (ICA), the digital marketing strategists Blue State Digital and Cogapp gathered marketing heads of many of the UK's leading museums and galleries to discuss the potential of raising money through online marketing campaigns.

Rich Mintz, vice-president of strategy at Blue State, designed the online framework for Barack Obama's presidential campaign, and is the latest consultant to offer UK organisations US-style advice.

He believes that arts organisations and political parties can apply similar fundraising tactics thanks to the emotional hold they have over their supporters.

"People are drawn to an arts organisation because they're emotionally fired up by them, just like the cause of a political party. The success of online fundraising is based on locating these emotional ties that are at the heart of the institution's interaction with the public.

"These institutions know there's an untapped group of people who they can engage with online. This is about reaching out to supporters who they're not in touch with. The organisation's job is to appear humanised so people will find it easy to hand over their email address and take the first step."

Philanthropy

But when this reporter bumped into jolly marketing men from the Tate and the British Museum as they left the conference, neither organisation would divulge whether it is going to employ such mechanisms.

Soon, however, there might not be a choice. The Culture Secretary, Jeremy Hunt, told the New Statesman: "Arts organisations will have to become independent entrepreneurial fundraising bodies. They must have both the ability and responsibility to raise money for capital projects and also for endowments to give them funding security over the long term."

As it stands, UK arts organisations aren't reliant on one source of funding. Alan Davey, chief executive of Arts Council England, told the New Statesman, "In factm for every £1 of public money invested, a further £2 is leveraged in from elsewhere, from box office, private income, philanthropy and endowments. Public money, distributed via an arm's-length organisation, mixes with money from other sources to allow artists free expression and to create great art."

But, as the Conservative Party paves the way for a US-style financial regime -- in which the Tate and the British Museum will have to secure money from wealthy philanthropists -- Davey warns, "It is essential that philanthropy is not a substitute for public funding. Public investment creates confidence in other funders and allows arts organisations to continue making the inspiring, exciting art that they're great at.

"When private money is hard to get, as it is now, providing that public investment stays strong, the art can continue."

With this in mind, it's no wonder Serota worries that cuts announced on 20 October "will threaten the whole ecosystem" of culture in Britain.

Survival of the marketing fittest

It's hard to ignore Blue State's success during the Obama campaign -- mobilising three million individual donors to make a total of 6.5 million donations online, adding up to over $500m in online donations.

But, as UK arts institutions fight for private funding and individual contributions, their ability to stay afloat might come to depend on the effectiveness of their own marketing campaigns.

And if they experience any of Blue State's previous success, money won't be the worry. What is at stake here is the quality of the institutions that seek survival in the first place.

If a donor's allegiance was once based on the calibre of a gallery's curators, his support might now be dictated by the strength of that gallery's marketing managers.

Warning: don't be alarmed to find Barbara Hepworth sculptures atop the latest media platform instead of their usual pedestals next time you're at the Tate.

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A global marketplace: the internet represents exporting’s biggest opportunity

The advent of the internet age has made the whole world a single marketplace. Selling goods online through digital means offers British businesses huge opportunities for international growth. The UK was one of the earliest adopters of online retail platforms, and UK online sales revenues are growing at around 20 per cent each year, not just driving wider economic growth, but promoting the British brand to an enthusiastic audience.

Global e-commerce turnover grew at a similar rate in 2014-15 to over $2.2trln. The Asia-Pacific region, for example, is embracing e-marketplaces with 28 per cent growth in 2015 to over $1trln of sales. This demonstrates the massive opportunities for UK exporters to sell their goods more easily to the world’s largest consumer markets. My department, the Department for International Trade, is committed to being a leader in promoting these opportunities. We are supporting UK businesses in identifying these markets, and are providing access to services and support to exploit this dramatic growth in digital commerce.

With the UK leading innovation, it is one of the responsibilities of government to demonstrate just what can be done. My department is investing more in digital services to reach and support many more businesses, and last November we launched our new digital trade hub: www.great.gov.uk. Working with partners such as Lloyds Banking Group, the new site will make it easier for UK businesses to access overseas business opportunities and to take those first steps to exporting.

The ‘Selling Online Overseas Tool’ within the hub was launched in collaboration with 37 e-marketplaces including Amazon and Rakuten, who collectively represent over 2bn online consumers across the globe. The first government service of its kind, the tool allows UK exporters to apply to some of the world’s leading overseas e-marketplaces in order to sell their products to customers they otherwise would not have reached. Companies can also access thousands of pounds’ worth of discounts, including waived commission and special marketing packages, created exclusively for Department for International Trade clients and the e-exporting programme team plans to deliver additional online promotions with some of the world’s leading e-marketplaces across priority markets.

We are also working with over 50 private sector partners to promote our Exporting is GREAT campaign, and to support the development and launch of our digital trade platform. The government’s Exporting is GREAT campaign is targeting potential partners across the world as our export trade hub launches in key international markets to open direct export opportunities for UK businesses. Overseas buyers will now be able to access our new ‘Find a Supplier’ service on the website which will match them with exporters across the UK who have created profiles and will be able to meet their needs.

With Lloyds in particular we are pleased that our partnership last year helped over 6,000 UK businesses to start trading overseas, and are proud of our association with the International Trade Portal. Digital marketplaces have revolutionised retail in the UK, and are now connecting consumers across the world. UK businesses need to seize this opportunity to offer their products to potentially billions of buyers and we, along with partners like Lloyds, will do all we can to help them do just that.

Taken from the New Statesman roundtable supplement Going Digital, Going Global: How digital skills can help any business trade internationally

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